Customer reviews of 1001hobbies

good selection

The delivery was fast, however after changing the delivery address and receiving an email from you confirming the change, it was sent to the other address, fortunately I was at home and was able to receive the package.

well

1? months to ship

Good morning, I can't figure out how, but the outer carton was intact, while the contents were broken, exposing the Foamclay I purchased to the air, I just hope it didn't dry out completely

A little disappointed The description was not precise enough about the part to be built, which is mainly the sail part.

Not delivered in time 11 day normally estimated at 5 or 6 I do not recommend and for me it is the last time

Delivery ahead of time. The quality of some models is not as expected, but overall it is very satisfactory.

Nothing very original, except that I'm satisfied with the models ordered and their delivery to the relay point.

The prices are very fair, ordering is very easy. Delivery was an issue, apparently it came to the US then was returned because my address was not “verified”…communicated with the seller, they resent the items, then I received them shortly thereafter, everything I ordered. The delivery issue was not a big deal, as the seller’s communication was good. Would buy from them again and would recommend to others.

Very good packaging, the item has been delivered quickly and the choice for the modeller is great!

Very nice model in details.

Inquiries regarding shipment processing are not answered - do not receive a status. Delivery takes time!

Took a bit for the order to be processed. but once shipped, it arrived pretty quick. Product exceeded expectations. Would visit again. Have had previously ordered from 1001.

The prices of the products are not adjusted to the market.

everything went well - order arrived on time - as it is a gift I cannot judge whether everything works

this is my first purchase from 1001hobbies and I liked the response.

a great choice, a good follow-up. Sometimes stock is out of date, but there's no hurry. :-).

Compliance with this article of the law: "article L. 111-1 of the French Consumer Code lays down a general obligation for the seller to provide information to the consumer " particularly on stock levels, so that the consumer can change seller if the stock is empty! Ambiguous information is not honest. This company's "stock" display should therefore be reviewed so as not to mislead the customer, which was my case. Delivered but in stages .... B.P

Clear info

Always well packaged good quality models nothing to complain about

I am satisfied with everything: simplicity, speed, deadlines met. Impec

always on top

First order, fast delivery.

The shipment did not meet the advertised delivery time, which indicated being in stock and shipping within 24 hours. On the other hand, it is true that the customer service was good. Once the product was in stock, the whole process from shipping to reception was very good and perfectly informed.

There satisfactory.

satisfactory

If on the whole everything is going pretty well, on the other hand for what is refunding (following your failure) the delay is much long"2 months" greetings

Exceptional purchase following a very bad previous experience.

fast and adequate. Allen pity that during the ordering process go feedback is possible

Hello , I have received my order: Easy Model https://www.1001hobbies.fr/391_easy-model , the product is made of PLASTIC and not METAL !!!!! very disappointed by your misleading presentation . Miniature Tiger 1/312 1944 Reference 9346220 , Tiger 1/312 1944

I was overall very pleased with the shopping experience. The website was easy to navigate and all the information I needed to find and purchase the gift I was looking for was readily available. The price was very fair and 1001hobbies provided great service in terms of sending alerts on the process of filling and shipping my order, all the way through delivery to my door.
The one issue that could and should be improved is packaging for shipping. The corrugated cardboard carton used was particularly light and not very stiff. One side got partly crunched durung transit. And, there wasn’t much protective wrapping inside either - just a bit of folded paper that didn’t fill the space or provide any cushion for the item. So the kit’s box itself was a little bent and creased when it arrived, from the damage to the outer carton.
It really could have been better wrapped usung bubblewrap or air pillow packs, especially given how thin the outer shipping carton was.

parcel well packed, delivery time a little long.

Fast delivery and an anomaly on the order has been taken into account. 1001Hobbies team is very reactive.

I was told my item wasn’t available two day post purchase. They offered me a similar item and told me I would not pay the balance. We thought it was a good gesture. However the item they sent was on sale for the same price. So we did think we where mislead. Then it took days to post abscess held up st customs because it didn’t have the proper paperwork. When it did arrive it had one wrap of bubble wrap ! Just one layer fir a 10kg item that had done electrical components. Poor show 1001 !

Delivery took a while but ok

Order and delivery carried out quickly and correctly, the only downside being that the site is not very easy to search for (products).

site too expensive.

Correct item, prompt delivery, no problems.

ALL GOOD (EXCEPT FOR THE SHIPPING FROM THE SPANISH POST OFFICE).