Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

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B
Bernd J.
Rating: 2 out of 5
following a purchase from 24/10/2025
Hello hobbies, since an item I ordered cannot be delivered, I would like a refund of the advance payment instead of a credit. Please initiate this transaction. Best regards, B. John
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Sebastiaan P.
Rating: 2 out of 5
following a purchase from 19/06/2025
Unreliable delivery. It went as follows: - Item was on pre-order with a guessed delivery date. Order placed well before this date. - Date passes, the item in the shop changes from Pre-order to In Stock. With a significant number of pieces. - Stock of the item goes down to 0, and goes back to pre-order for a much later date - Send a message to customer service to see what is going on - Get no response - Multiple messages, no response - Suddenly delivered much later 1001hobbies are not scammers, but their site contains unreliable information and they do not respond to logical questions. And you just have to hope that your order ever arrives.
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Marcus S.
Rating: 2 out of 5
following a purchase from 16/11/2025
Delivery address no longer existed!, and 1001hobbies is/was unreachable by email and phone not! French emails about shipping are incorrect Well everything solved by DPD and package received later
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Riccardo F.
Rating: 4 out of 5
following a purchase from 17/11/2025
Wide variety of models available. Easy to consult the site.
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John V.
Rating: 4 out of 5
following a purchase from 20/11/2025
Ok
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Holger K.
Rating: 4 out of 5
following a purchase from 20/11/2025
Everything is great, always happy to do it again.
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Rene S.
Rating: 4 out of 5
following a purchase from 12/11/2025
Easy ordering, large selection. Only the delivery takes a bit long, with the delivery time being announced late.
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Markus S.
Rating: 2 out of 5
following a purchase from 21/08/2025
The order was delivered two months after the order was received, and in response to my inquiry, I was only answered two weeks later.
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Gennaro C.
Rating: 4 out of 5
following a purchase from 23/10/2025
Could you be clearer in stating whether the products are available in your warehouse, or if they need to be ordered from third parties and the time required for them to arrive at your warehouse
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Herman K.
Rating: 4 out of 5
following a purchase from 01/11/2025
X
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enrico A.
Rating: 4 out of 5
following a purchase from 18/10/2025
Everything was great even though the wait was very long
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Olivier B.
Rating: 4 out of 5
following a purchase from 18/10/2025
all good
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Alain B.
Rating: 4 out of 5
following a purchase from 22/10/2025
Good
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thierry D.
Rating: 4 out of 5
following a purchase from 24/10/2025
Very well, no problems with the deliveries, thank you.
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hubert H.
Rating: 4 out of 5
following a purchase from 09/10/2025
8
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Pierantonio G.
Rating: 4 out of 5
following a purchase from 26/09/2025
Positive judgment, it's a shame about the delivery times which, at least in my case, are very long.
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Willem P.
Rating: 2 out of 5
following a purchase from 11/10/2025
It took a long time before the items were available. Uncertainty about who took over the shipping from Chronopost in the Netherlands and where the package was ultimately delivered. Annoying that 1001 hobbies was not reachable by phone. After the message that the package was delivered, it took another 4 days before I could pick it up.
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Thierry B.
Rating: 2 out of 5
following a purchase from 20/10/2025
1 week of delay is really too long
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André S.
Rating: 2 out of 5
following a purchase from 30/09/2025
Failure to respect the announced delivery time upon receipt of the order...
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GRANDCOIN G.
Rating: 4 out of 5
following a purchase from 16/10/2025
Order well received. Delivery time a bit long for a Chronopost. Game of Napoleonic war figurines quite vast. Useful for creating a diorama in the absence of modeling shops that have closed in the Capital. Looking forward to the next order. Best regards.
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Antoine H.
Rating: 2 out of 5
following a purchase from 22/09/2025
1 month for delivery is way too long
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michel M.
Rating: 4 out of 5
following a purchase from 02/09/2025
Good
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alexandre D.
Rating: 2 out of 5
following a purchase from 18/10/2025
I did not receive the correct ordered reference. And I have no feedback from customer service at the moment
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Jaro D.
Rating: 2 out of 5
following a purchase from 08/10/2025
Delivery date was a lot later than advertised. On the delivery date there was only a message that the package was damaged. A few days later a message that delivery date was cancelled or changed by me (though I did not do that). Eventually package arrived. I had to look up the changes myself, I did not get updates. Also I did not get any replies on my mails to customer service.
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Jean-Claude J.
Rating: 4 out of 5
following a purchase from 02/09/2025
Delay of one and a half months on the scheduled delivery date, but since the product was "made in Russia", given the current times, I would be lenient. However, it is regrettable to have no contact with 1001 hobbies and only receive "automated emails" with no interest in each request.
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Daniela S.
Rating: 2 out of 5
following a purchase from 02/10/2025
It arrived after 20 days, late compared to when I needed it.
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Gael G.
Rating: 4 out of 5
following a purchase from 11/10/2025
Package tracking very good and well packaged, but I thought I would receive a Kyosho Skyline body to paint as shown in the photo on the site, unfortunately it is painted, so the photo is not contractual.
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Alexandre A.
Rating: 2 out of 5
following a purchase from 23/09/2025
Two stars because the price remains the most interesting I could find... However, out of 4 products, only 3 were received and no information on the missing product... despite follow-up emails, no response... I will initiate a refund procedure via PayPal, no doubt I will hear back quickly.
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silvano M.
Rating: 4 out of 5
following a purchase from 07/10/2025
Excellent
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Ruud M.
Rating: 4 out of 5
following a purchase from 02/10/2025
I had to wait a long time for it
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VALERIE G.
Rating: 4 out of 5
following a purchase from 15/06/2025
Product conforms to the presentation and my expectations No response to a request for information about the status of my order _ Too bad
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JORDI P.
Rating: 4 out of 5
following a purchase from 28/09/2025
the EDUARD 653019 article came without the corresponding photoetch
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dany W.
Rating: 4 out of 5
following a purchase from 02/10/2025
Good with a delay
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Peter W.
Rating: 4 out of 5
following a purchase from 06/10/2025
everything is fine but delivery time could be a bit shorter.
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Cyril D.
Rating: 2 out of 5
following a purchase from 08/09/2025
Hello Rather disappointed, missing items refund in the form of a voucher which does not interest me. Package cobbled together from a not-so-great cardboard, also poorly protected the products were placed and they were moving around in the box.
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Jon A.
Rating: 4 out of 5
following a purchase from 06/10/2025
Product in accordance with the forecast
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Francesco P.
Rating: 2 out of 5
following a purchase from 12/09/2025
The package arrived a month after the order because the outdated site showed the item as available, when in fact it was not at all.
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luc L.
Rating: 4 out of 5
following a purchase from 03/10/2025
fast and hassle-free delivery, just need to assemble the model, but there are not all the essential paints, is that normal?
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Antonino S.
Rating: 4 out of 5
following a purchase from 05/10/2025
Fast shipping and products at really honest prices. The only flaw is that inside the package, the glue jars were not well secured, allowing for movement and bumps inside. However, everything was intact and correct.
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Jean-Philippe L.
Rating: 2 out of 5
following a purchase from 24/09/2025
Delivery too long
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