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A
Rating: 4 out of 5
super fast i recommend it
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 281 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
At first I had a computer problem, but when it was resolved, I was pleased with both the speed and the quality. Thank you very much!
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C
Rating: 2 out of 5
All very well.... but Correos is bad and it takes a long time... 10 days... Another faster delivery company of 24... 48h would be great... greetings
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A
Rating: 2 out of 5
Large selection of many different items, which can be a little confusing. Prices are fair, even if sometimes a little more expensive than elsewhere, but the choice makes up for it. Delivery costs are quite high, especially when the item is not available immediately, when you have paid for 48-hour delivery and then find out by chance on the order summary e-mail that the item is not available for 2 weeks 🤔 and above all no information from the site about a possible delay. Otherwise we re-ordered outside the holiday periods and the delivery and deadline was respected.
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A
Rating: 4 out of 5
Simple and intuitive navigation on the site Small bug on the payment entry, but quickly rectified, without consequence (errors are always possible the important thing is to catch them and that's what was done) Delivery on time and well packaged package
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A
Rating: 4 out of 5
Shipping time was a little long, but the product met expectations.
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A
Rating: 4 out of 5
Easy-to-use site, easy product search, would like more details on perceived quality of items. Multiple delivery options, efficient service.
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C
Rating: 4 out of 5
Too many delays,
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A
Rating: 2 out of 5
For my first order it's almost a fiasco.5 products ordered because in stock on the site and only 3 delivered and that 15 days after the order. Far from the 5 to 7 days indicated. It was almost impossible to contact me by phone in the morning or in the afternoon to find out what had happened to my order. On the 12th day I had a contact person who told me that the 2 missing books had arrived and that my order would be dispatched the same day. Now I have a credit on my account and I don't know if I'll have to pay postage again if I use this credit to buy other books. E-mail exchanges don't lead to much and I must admit I'm pretty disappointed at the moment. BR
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A
Rating: 2 out of 5
Sorry but I consider the waiting time too long and the package arrived half open with 2 boxes of 3 totally folded
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A
Rating: 4 out of 5
For this order I had some problems because the model which I ordered was not in stock however the ors of the order nothing was indicated in this direction I received my order one month after having joined a person to the telephone which answered me very well on the other hand navigation on the site is not simple when I type a word in the space envisaged the first 3 characters return but not the whole word I thank particularly the person whom I had on the telephone which was really reassuring professional.
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A
Rating: 4 out of 5
Very good product and always on time, to be recommended for modellers.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Clear site overall!
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G
Rating: 2 out of 5
Delivery is not as stated on the site.
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A
Rating: 4 out of 5
Hello. I'm happy with my purchases on your site, except for one of the mats I ordered in A5, which is larger than the usual A4 model. But I only received the A4 model? Otherwise I'm very happy with your well-designed site. Everything is clear. Thank you for being able to give our opinion. It's nice to be heard, because sometimes that's what's missing. Other people will be able to read this. Sincerely yours. Have a nice day and evening. Pierrelebelgeapau.
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A
Rating: 4 out of 5
on-time delivery
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A
Rating: 4 out of 5
The site is very comprehensive and well stocked. Delivery was tracked well, although unfortunately the courier is not one of the best at communication. Overall, I was really satisfied
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A
Rating: 4 out of 5
impeccable! if possible, indicate the paints required with their numbers, so that you can place a global order without waiting for receipt of the mock-up and avoid having to go through your very comprehensive catalog, color by color, to find the recommended paint. see you soon
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G
Rating: 4 out of 5
Arrived well no problem
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A
Rating: 2 out of 5
Far too long a delay for the supply of mock-ups, with no warning or explanation. Unacceptable.
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V
Rating: 4 out of 5
good service no problems. thank you ..
A
Rating: 4 out of 5
Good, no problems to report.
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A
Rating: 2 out of 5
very disappointed with the order where the products (color) did not meet my expectations. the color contained in the jars was either very thick, bordering on usable, or completely hardened, and therefore unusable.
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C
Rating: 4 out of 5
Good Experience, I think there are missing items in the catalog.
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A
Rating: 4 out of 5
Fast and accurate shipping
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A
Rating: 4 out of 5
Very good site with a wide choice of layouts. In terms of navigation, I preferred the old version (updated in January), especially for the search filters. As for delivery, nothing to complain about, dispatched and delivered quickly.
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A
Rating: 2 out of 5
ONLY BECAUSE IT WAS ON LINE DELIVERY 5 TO 7 DAYS BUT I DO NOT TAKE IT TO HEART I GOT IT NOW .SOMETHING TO LAUGH ABOUT !!!!!!!!!!!!!!!.UNTIL NEXT TIME .HAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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G
Rating: 4 out of 5
Nice to be able to order models that were not available in NL. Too bad that at those prices (1001 hobbies is not cheap) no glue and paint is included. Would have been nice with such a large order. Delivery of the order is fine as well as the way of offering.
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G
Rating: 4 out of 5
nice stuff they have on sale just too bad not all items have the appropriate scale/ratio listed.
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A
Rating: 4 out of 5
Order placed. Delivery within 3 days. All good.
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A
Rating: 4 out of 5
Hello, 1 article blocked the order (more than 1 month) because not available. Their e-mail doesn't work. On the other hand, very good customer service on the phone, the problem was solved in 5 minutes. Serious site, compliant order.
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A
Rating: 4 out of 5
received a little late... but otherwise compliant
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A
Rating: 2 out of 5
Extremely disappointed. Ordered ten days before Christmas, I paid the full price to have the guarantee of receiving my package in time .... but Chronopost decided to return the package to sender for no reason!
So I called 1001hobbies, who offered to return the parcel to me as soon as they received it... I finally received my parcel, more than 3 weeks late, but above all with the model without the starter kit initially requested.
There was no commercial gesture, and I had to ask again and again to be reimbursed at least the difference in price between the model initially ordered and the one finally received!
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So I called 1001hobbies, who offered to return the parcel to me as soon as they received it... I finally received my parcel, more than 3 weeks late, but above all with the model without the starter kit initially requested.
There was no commercial gesture, and I had to ask again and again to be reimbursed at least the difference in price between the model initially ordered and the one finally received!
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Unfortunately the period was very complicated for us Good day 1001hobbies customer service.
A
Rating: 4 out of 5
The wait was long, longer than declared when ordering, but the order did arrive.
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C
Rating: 4 out of 5
They sent me an incomplete product, manufacturer's problem not 1001 Hobbies, and they exchanged the product without problems. As a negative, the communication was a bit slow, understandable for the period in which the order occurred.
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A
Rating: 4 out of 5
Product purchased OK. Shipping to be reverified, purchase made near Christmas.....
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A
Rating: 2 out of 5
My order was not honoured and I had to ask for a refund several times.
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A
Rating: 2 out of 5
Different product as advertised. Not the old die cut kit which I wanted. The newer laser cut kit was send.
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A
Rating: 4 out of 5
Nice because I found what I was looking for quickly, a suitable delivery cost, on the other hand the price of the models is much more expensive than on other equally serious sites in France, even on sale...
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