Customer reviews of 1001hobbies

Rather long preparation time and difficult to find the tracking number on the website. The information sent by e-mail is incomplete. Otherwise order delivered on time and well packaged.

I still haven't received the order?

Bad, many problems but no dishonesty.

Satisfied

bad packaging, the passepartouts were free to bang in the package and were slightly damaged on the sides

I placed an order some time ago I think more than a week ago now and still haven't received anything. Delivery time is really taking way too long.

-,,.

A faster response time would be desirable

The delivery was very good

The only issue I have with this company is the web site’s search engine is difficult to use and refine to what I’m looking for.
Example: when I want to see all details and accessories for a 1/32 scale P47, that is all I want to see, not all 1/32 scale details and accessories.

I received the wrong item and returned it as requested but have had no replacement, refund or any response since.

Everything was well organized, only drawback is that all communication was in French, a drawback for me

Placed an order for Xmas, with a published delivery time of 2 weeks. Should have been plenty of time. When there was no sign of it, I had to contact them to chase delivery. To be told there’s no way it would be delivered for Xmas! Therefore I had to cancel!
COMMUNICATION IS PARAMOUNT.

The website was easy enough to use but my package arrived extremely late and the box looked like it had been run over by a truck. Won’t use this website again

order service good model purchased very bad not user friendly to build directions very bad had to trash the J 3 Cub model

No

ORDER DELAY

Good service on this occasion..

Was notified my address was not good for mailing with a PO Box! Changed my address but kept getting notices about the bad address even though I changed it!!! No good contact number to advise of the change, since y'all didn't check my address change before sending 3 or more notices!!!

Fast and efficient

Very long waiting time for the product! However, it's still very good quality and I might order from them again in the future.

Well satisfied

Very good on all levels.

See my previous review regarding this company. Since I sent it I have at last received a refund. It's taken the best part of a month plus follow up calls. They receive a 2 star rating because at least I did get my money back.

Tres bon service mais cependant ,etant francophone j aimerais avoir une correspondance en francais

Communication, shipping time and packaging were fine. Content not so much.

although I've had great difficulty with delivery (due to poor service from Mondial Relay), I think your site is fairly well supplied and we can find everything we need for our pleasure. However, allow me to point out a few problems, namely the impossibility of reaching you by telephone (it was just before the holidays, so that explains it). which prevents us from ordering small quantities, i.e. a renewal of paint pots or a spray paint, but above all, don't put the labels on the reference of the pot, we don't know which color it is and we have to peel off the label and make a new one for each pot, otherwise I'd order from you again, because you're still very professional, and that's the main thing!

Have placed an order 29/12/2021 and also asked recently what the state of this order is, yet no one has replied to my request as of today 15/01/2022??????

Super article merci

Price a little high compared to the average. Availability not always up to date!

Very good

good service, deliveries ok, site difficult to navigate, items too expensive compared to other sources: eg I bought the MERCATOR 208 € instead of 335 on 1001Hbbies - supply: no stock often for the most interesting items otherwise there is a wide selection

I placed my order on December 3, 2021 and after months of waiting I still haven't received anything.

in general, I would give 1001 hobbies a 5 star rating.

everything ok,quality goods,delivery a bit long.

Delivery took a bit long, but it's OK. Unfortunately, there's still no word on my next order request, which has been out of stock for months: Henschel Hs 129 in 1:72 from Pavla

I have not received anything yet

Quality is good only it takes very long for the order to arrive

I received the parcel with a very nice gift wrapping and the product was identical to the description. What's more, delivery was quick, so I'm very satisfied. The only downside is that I had asked to leave a note but there was no note either on the packaging or in the gift. But otherwise I recommend it!

hard-to-get models, available in this temple