Customer reviews of 1001hobbies

I was able to find it easily

I have no idea if I will ever receive my order. It supposedly left France last month, but I have no idea where it is - maybe stuck at a port somewhere - or if I'll ever get it. And the online chat is in French. So I feel helpless.

On-time and compliant delivery.

Order date: 26/12/2021 Hello, for my 1st order, I am very disappointed ... we are far from the 2 to 4 days of shipping!
I chose your site, even if it meant paying a bit more, thinking I was dealing with professionals...(who respect customers... no info!) seeing that things weren't moving very fast, I recommended almost all the items on a well-known site, where you can buy anything you can sell on the internet.... the very next morning, I began to receive my 1st parcels ... and after three days, I had received everything! and cheaper! no comments! sorry, but this will be my 1st and last order on your site ...

fast and efficient!

this vendor confirmed receipt of my order promptly and provided estimated delivery dates.

I haven't received anything yet.

On 12/27/2021 I placed my order, I was assigned the number ODKOJXKBC, today 11/01//2022, I am still waiting to receive it.

The order was very easy to place on the site. Navigation was not a particular problem. It says that the item is on pre-order. But two and a half months after the release date, I still haven't received anything. No e-mail from the site to explain the situation. I wrote to the contact person who still hasn't replied. All I've received are promotional offers I don't care about. I'm waiting for my order. And I'm not going back to this site.

My shipping cost went from 15.oo to 49.oo after adding one very small and weightless item...
Their shipping prices are confusing and seem high.

Found the site difficult to navigate, once I had located an item , I found it difficult to find again. The description of a lot of items is too breif , hence me paying the price for a kit wich I assumed would be cast alloy pieces but it turng out to be cheap plastic(?) bits . Once order placed I found out it was coming from France which took about 2 weeks but was kept informed (even received a email few days after I had got it to say it was still on its way) .
When it arrived ,I thought it must be a empty box ,it was so light. I opened the very well made box to find a few plastic bags containing the parts which mostly looked very delicate . This turned out to be true as the were also very brittle and broke very easy. I proceeded using the broken parts as best I could but when a major part broke in two ,enough was enough and the whole lot went in the bin - a expensine mistake.I feel this company wants to improve its quality control and stop selling kits such as this(Fordson Tractor Big) for a rediculous high price .

good as usual thanks

Order not received after a month, even though the items were indicated as available. I haven't heard from them, but I get a lot of advertising by e-mail...

Delivery time too long!

Hello, the airflow valve is a bit expensive, but it allowed me to build myself a nice little installation with a PS259 gunze, which I would have bought on your site if I had found it .

Navigation on the website is not the easiest or the most intuitive but I manage to get where I want to go.
I was never able to complete my order because the website would never properly process my payment method. I tried getting help from their helpline but I ran into the same issues. They claimed that my payment method was at fault…mmm, I used the same payment method at a competitor and had no issues what so ever. I would still like to shop 1001 hobbies but not for awhile. They have to figure this stuff out, and the excuse of there being a shortage of workers, seems sketchy. As I explained to the help desk person whom I was in contact with, the system was such a mess that I wasn’t even sure he/she was legitimate therefore I wasn’t going to risk giving them my financial information.

Betyder good.

I haven't received the right product and I haven't had any answer for 10 days.

In some cases, their products are overpriced.

Fast shipping, good goods

Incorrect stock status. Long delivery times

Ordered in-stock items and shipped immediately, but received free express shipping following my complaint and saved for Christmas. Impeccable customer service. Thank you 1001hobbies!

Very happy I will recommend

Items are too expensive , versus other merchants

So far no delivery and no statement on the expected delivery date.

I have not received my order yet. Site navigation was good.

Order received on time

I have to admit that I'm spoilt for choice, on a site that offers dozens of products! Warning = some models are best reserved for people who are already fairly experienced, but if you read the presentations carefully, the difficulty is usually indicated. In practice, there's a wealth of "treasures" to be discovered on this site, which I visit very regularly, and where it's very hard to resist temptation.

Delays too long...very expensive delivery costs

Purchase on December 9, we are on January 10 and I still have not received the order. I had to contact them myself because otherwise I knew absolutely nothing... very disappointed.

6 weeks and still no order received

Fast and efficient

No problem, everything's in order, just waiting for the covid to go through. I've still got a lot of work to do before placing any more orders.

I had to make my purchase twice because the seller was unable to provide me with bank details for transferring the purchase price. Despite an eMai request and a phone call, I did not receive any bank details. With the 2nd order I then paid with paypal, although I didn't really want to.

Failure to meet delivery deadline

Hassle-free delivery. Thank you

Allen cool.

I still have received no shipment or details when I will receive delovery

Ordered on 11,12,21 should be in stock after demand his It comes on 27,12,21 after renewed demand on 4,1,22 his it comes on 5,1,22 today is the 10,1,22 and still nothing arrived.

poor communication,order from early Dec.2021, still don't know when delivery will be made, mid Jan.2022 is listed....Other no follow up.