English 
V
Rating: 4 out of 5
approx. 10 days from order/payment to arrival in Germany
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 283 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersV
Rating: 2 out of 5
I have only received part of the order and am still waiting for the second delivery. Problem management also leaves a lot to be desired. I placed my order three months ago and have not yet received a credit note.
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A
Rating: 4 out of 5
Delivered on time. The box of one of the models is slightly damaged, but nothing serious, but please stop offering gift-wrapping if you're going to wrap it so badly. I'd still order from your site.
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A
Rating: 4 out of 5
I'm satisfied, the models were delivered well in time. All that remains is to assemble them...
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G
Rating: 2 out of 5
Waiting 2 months for an order of over €170 without notice is just way too long.
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A
Rating: 2 out of 5
the model boxes are very dusty it's unacceptable to make christmas presents to my grandchildren!!!!
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A
Rating: 2 out of 5
Almost a month to receive the products . If an item is not available it would be legitimate not to leave it among those being purchased . Jonathan
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A
Rating: 4 out of 5
Nice and fast
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A
Rating: 2 out of 5
Mistake. a product received does not correspond at all to the product ordered. Fortunately, this rarely happens, but before the holidays, it's a bit of a bummer.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Sincerely
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A
Rating: 4 out of 5
vast selection of models and items of all kinds at competitive prices. only gripe the slow spezione, but in the pre-Christmas season I understand that can happen.
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C
Rating: 4 out of 5
Very good delivery service, arrived faster than expected.
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A
Rating: 4 out of 5
Very good, carefully made parcel. Delivery on time. I recommend
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A
Rating: 4 out of 5
satisfied with the product, the delivery... but not easy to contact a person, the mail solution is not always desirable. and a little annoying for my taste.
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A
Rating: 4 out of 5
one less star for delivery costs
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A
Rating: 4 out of 5
Quick and fast delivery, package received in very good condition. The gift package was not done very well, you could see the package underneath
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G
Rating: 4 out of 5
The tracking mode of the ordered is,if you do not speak the French language not to do.Of the accessories modeling, such as the decals from Dutch Decals and Flevo decals the price is almost 2x as expensive as the normal price so adjust to the normal price.
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A
Rating: 4 out of 5
Good, responsive service, fast delivery with good tracking.
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A
Rating: 4 out of 5
superb all day satisfied
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A
Rating: 4 out of 5
Accurate and reliable sellers.Item arrived as described.
I only put 4 stars because, being a resident of Italy, the package in standard shipping is not traceable. Otherwise. I am filling up the cart again! 🥰
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I only put 4 stars because, being a resident of Italy, the package in standard shipping is not traceable. Otherwise. I am filling up the cart again! 🥰
C
Rating: 4 out of 5
The order arrived earlier than indicated and seems to be in perfect condition, as I have not opened it because it is a gift.
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G
Rating: 4 out of 5
Delivery took a while. But then you got something.
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A
Rating: 4 out of 5
I've already answered once.
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A
Rating: 4 out of 5
order received in 7 days, so quite a reasonable delivery time. Too bad the model was not blister-packed.
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A
Rating: 4 out of 5
Searching for paint and varnish accessories is not always easy...........
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A
Rating: 2 out of 5
No indication on your site that the item ordered was no longer in stock. This causes the customer complications and unnecessary payment.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 4 out of 5
The order met my expectations
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C
Rating: 2 out of 5
LOOSE FIGURES WITHOUT THE MATRIX. MOST OF THE WEAPONS ARE BENT AND ALMOST BROKEN.
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A
Rating: 4 out of 5
Order followed step by step and received in good condition Impeccable
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C
Rating: 2 out of 5
I paid almost 13 euros for the Advent calendar to arrive on the 1st, and it arrived on the 9th.
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C
Rating: 4 out of 5
Good navigation.
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A
Rating: 4 out of 5
CLEAR...
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A
Rating: 2 out of 5
Too easy to send a message after ordering to report a delay when it's the stock that's poorly managed.
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Response from 1001hobbies
Dear customers, Thank you for your comment. We have 148,000 references on the site, and you will understand that we cannot stock 148,000 references in our warehouse. We would also like to inform you that there are 3 notions to take into account on our site: In stock: dispatch within 48 working hours. These are physically in stock in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on supplier lead times. Not available: these products are currently out of stock and cannot be ordered at this time. We thank you for your understanding, Have a nice day 1001hobbies
V
Rating: 4 out of 5
Good to receive on 08 December my order placed on 08 November
A
Rating: 4 out of 5
Very good, fast, complete order, but still some little payment problems. Probably a little problem with my browser ...
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C
Rating: 4 out of 5
Satisfied in relation to the product demanded.
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G
Rating: 4 out of 5
Nice material. Too bad about the longer delivery time but I was kept well informed of activities.
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C
Rating: 4 out of 5
Good shipping process information
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V
Rating: 4 out of 5
Great website and easy ordering process with updates on your order. Quick delivery considering it came from France. The only slight negative is that I would have liked better packing for my models, they were rattling around in the box with one piece of packing paper. But I would definitely use again and recommend to all.
A
Rating: 2 out of 5
It gets better
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