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G
Rating: 2 out of 5
Very good on time ordering, especially if for a gift. Available article turns out to be from third party. At least then correct article arrived.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good presentation
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G
Rating: 4 out of 5
Smooth to get to the right page and order, too bad half the emails are only in French.....
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A
Rating: 4 out of 5
The search engine to find an article is average (lots of unrelated articles), but otherwise it's a good site.
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A
Rating: 4 out of 5
A figurine has not been dispatched even though it was available shortly after dispatch.
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C
Rating: 4 out of 5
bian
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A
Rating: 4 out of 5
Very good delivery times, only downside: English instructions
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A
Rating: 4 out of 5
The parcel was received on time, but the cardboard box was too big and the model box wasn't wedged into the box at all.
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V
Rating: 4 out of 5
The purchase and processing went smoothly and quickly. Unfortunately, it took a little longer than I expected for the post to arrive.
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A
Rating: 4 out of 5
Excellent responsiveness to a packaging problem: pots of Humbrol paint sent in a simple envelope and which had opened, a total disaster on arrival! With photos to back them up, everything was quickly renewed without any difficulty. So 1001 hobbies is fine, but watch your packaging!
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A
Rating: 4 out of 5
the package is well protected and conforms to the order
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A
Rating: 4 out of 5
Order conforms but a little long to be delivered (2 weeks) for material supposed to be in stock
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A
Rating: 4 out of 5
Delivery a little long
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V
Rating: 4 out of 5
good service
A
Rating: 4 out of 5
Very good site but on my last order I thought I would receive a model truck in red and it arrived in blue.
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A
Rating: 2 out of 5
Se was the wrong reference for the car
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that it is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
as described
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C
Rating: 4 out of 5
Good and fast service, my order arrived sooner than expected.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
ALL CLEAR.
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A
Rating: 4 out of 5
Very, very large model store ...
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A
Rating: 4 out of 5
very good and thank you
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A
Rating: 4 out of 5
I didn't know the products came from France. Shipping a little long.
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G
Rating: 2 out of 5
Delivery date does not match what was on site (in stock). Received package only after more than 2 weeks.
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Response from 1001hobbies
Hello, We thank you for your comment. We have 142000 references on the site, and you will understand that we cannot stock 142000 references in our warehouse. Therefore, a part of our stocks is kept at our suppliers. This explains why two weeks can pass between your order and the reception of your product. We apologize for this delay. @soon customer care from 1001hobbies.
A
Rating: 4 out of 5
Despite a minor packaging problem, the whole thing remains satisfactory.
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V
Rating: 4 out of 5
Pretty quick delivery
A
Rating: 4 out of 5
Update of an order in progress a little "twisted" on tablet (ipad) but it passes...
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A
Rating: 4 out of 5
Disappointed not to find all the paintings in my revell model box.
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A
Rating: 4 out of 5
Fast delivery and reliable packaging Thank you
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V
Rating: 4 out of 5
Packaging was good, but info onn delivery could have been better
C
Rating: 4 out of 5
Very complete website. Very professional home deliveries. This time I had a stock problem with a reference, because when I placed the order there were units available, with immediate delivery of the four references requested. But I guess that due to some computer problem, one of the references had no material left to send me. After six weeks, and after placing another order for other references, they have sent me the three references that were withheld. And when they get the missing one back, they will send it to me.
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A
Rating: 4 out of 5
Good site, fast delivery
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A
Rating: 4 out of 5
Parts ordered were flush, but delivery times were long for parts that were in stock according to the site.
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C
Rating: 4 out of 5
Everything perfect, it took a while to be shipped due to the lack of a product, once shipped it arrived the next day.
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C
Rating: 4 out of 5
order correct, but shipping a bit slow
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C
Rating: 4 out of 5
Order delivered in the correct time (12 days), however the deliveries are not always fast.
I have a pending order placed on October 14 and as of today, November 9, I do not know when I will receive it.
I have been a customer since 2013 and in other orders I have had problems with deliveries. They should improve their deliveries.
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I have a pending order placed on October 14 and as of today, November 9, I do not know when I will receive it.
I have been a customer since 2013 and in other orders I have had problems with deliveries. They should improve their deliveries.
A
Rating: 4 out of 5
It is a pity that the delivery time in relation to the indication of the quote is not respected. I know the products of the brand AEDES which are of good qualities.
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V
Rating: 4 out of 5
Not the first purchase, always satisfied Delivery could be a little faster
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A
Rating: 4 out of 5
two weeks for 5 items, a bit long. impossible to cancel an item during this time.
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A
Rating: 4 out of 5
It's a pity that small volume shipments, in envelopes, are made by Mondial Relay. It's not very fast.
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