English 
A
Rating: 4 out of 5
The item was delivered on time. The product was very well protected.
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersG
Rating: 4 out of 5
Very good , very fast delivery, just top. did get several mails in French,????
Translated reviews
A
Rating: 4 out of 5
Good, compliant product
Translated reviews
A
Rating: 4 out of 5
Shipping times can sometimes be long. The site lacks information on product availability. But the sales department is responsive and adapts to complaints.
Translated reviews
A
Rating: 2 out of 5
Order delivered on time but very disappointed by the contents of the box, badly deburred parts, brittle and difficult to assemble.I will not order any more products from this brand.very poor value for money.
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 2 out of 5
Almost a month for delivery of a product that was listed as immediately available
Translated reviews
A
Rating: 4 out of 5
Delivery a little long but otherwise super happy with the items ordered!
Translated reviews
A
Rating: 4 out of 5
The ladybug is very pretty, a carbon copy of the one in the Disney film. Nevertheless, I didn't think it was so tiny.
Translated reviews
A
Rating: 2 out of 5
Biblical times to get products , I had to solicit myself to get the available sent and get the missing refunded . You can not wait that long to get products
Translated reviews
Response from 1001hobbies
Dear Customer, Some of the products in your order were removed from stock by our suppliers before we received them. This caused a delay in delivery time and we sincerely apologize.
However, we will only send the products to you if we receive them, and we are always available to inform you about your pending products.
Sincerely, The Sales Department.
However, we will only send the products to you if we receive them, and we are always available to inform you about your pending products.
Sincerely, The Sales Department.
A
Rating: 4 out of 5
Site very rich in industry articles; easy to navigate with filters. Payments according to regulations. Shipping on time estimated. Average shipping tracking. I did not find the Favorites items page as a memory for future purchases.
Translated reviews
V
Rating: 4 out of 5
Good offer. Shipping costs a little high.
Translated reviews
V
Rating: 4 out of 5
Well packed and good updates only negative is that it needs to be clearer how high costs can be as item from France cost almost 25% in customs fees. Would have brought from outside EU as their charges are less
V
Rating: 4 out of 5
I like all the stuff you have.But things are out of stock to often,are I would purchase more
V
Rating: 4 out of 5
So far everything has gone well. Shipping time is quite long.
Translated reviews
G
Rating: 4 out of 5
The delivery notification was not opening. This in contrast to previous orders. Nicely taken care of though.
Translated reviews
A
Rating: 4 out of 5
Very good as usual
Translated reviews
G
Rating: 4 out of 5
The site has gotten better (faster), however, it did take about 4 weeks for me to receive the products.
Translated reviews
A
Rating: 4 out of 5
Honestly I try the site very easy and intuitive, however I would like a more detailed description of the products for sale so as not to run into mistakes in purchasing and returns
Translated reviews
A
Rating: 4 out of 5
Fine
Translated reviews
G
Rating: 4 out of 5
Fast correct delivery
Translated reviews
A
Rating: 4 out of 5
Order delivered promptly with no problems. The only drawback was that one of the kits must have been quite old, and some of the paints supplied with it were dry. The little nephew was still able to make his model (it's always useful to keep paint pots :) ).
Translated reviews
C
Rating: 4 out of 5
The experience has been good, I recommend this store.
Translated reviews
C
Rating: 2 out of 5
le prime volte è stato tutto fantastico ma da quando ho richiesto il codice mt35021 che mi avevate detto di spedirmi successivamente perché avevate dimenticato di inserire nell'ordine fatto le cose non vanno più bene. Ho scritto molte volte ma ancora non ho ricevuto risposta alla mia domanda perché il prodotto da me richiesto è presente e disponibile ma io non riesco ancora ad averlo. Mi avete dato solo un buono corrispondente all'importo da me pagato per l'oggetto ma io vorrei quello che ho ordinato.
Translated reviews
Response from 1001hobbies
Mr , Thank you for your comment.mi sembra che lei abbia ricevuto un'e-mail che la informava che avevamo inviato il prodotto separatamente. This new order is number 285172 and will be shipped shortly.
Vi ringraziamo per la vostra comprensione, Vi siamo molto grati per la vostra comprensione, Laure
Vi ringraziamo per la vostra comprensione, Vi siamo molto grati per la vostra comprensione, Laure
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
I'm pleased to see that you're keeping up with your mailings. However, it may not be necessary to send so many e-mails.
Translated reviews
A
Rating: 4 out of 5
Order in line with my expectations. The only downside is the rather high price compared with your competitors.
Translated reviews
A
Rating: 4 out of 5
careful shipment.
Translated reviews
V
Rating: 4 out of 5
The goods arrived in perfect quality and undamaged in high-quality packaging. The information about the delivery status is also sufficient. However, I do have reservations about the delivery time. Almost two months is simply too long. Please remedy this.
Translated reviews
C
Rating: 4 out of 5
I would put 5 stars, but the time between purchase/payment and receipt, in my opinion is still long.
Translated reviews
C
Rating: 4 out of 5
The only problem is how long it takes for orders to arrive, this time almost a month, otherwise everything is fine.
Translated reviews
V
Rating: 2 out of 5
Very bad just remember your not accepting gift card number GCR40A71065, you could not find it your records and it cost my 53,29 eurs for a 23,00 eur kit. i find your company to be a sham and will now delete my account and any further emails will be sent spam. please do not try to answer as you get no reply.
Translated reviews
Response from 1001hobbies
Hello, Thank you for contacting customer service as soon as possible so that we can resolve this problem. We regret this incident and apologise if we have not lived up to your expectations.
Sincerely, 1001hobbies customer service.
Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
Very accurate and punctual
Translated reviews
A
Rating: 4 out of 5
Good interpersonal skills
Translated reviews
A
Rating: 4 out of 5
very clear and efficient
Translated reviews
A
Rating: 4 out of 5
Quick delivery and proper packaging, never had any problems don several orders. Only 4 stars because I only give 5 if there were problems resolved to my satisfaction and with them I never needed to contact customer service.
Translated reviews
V
Rating: 4 out of 5
Great service,kept up to date on delivery times etc,would recommend this company
A
Rating: 4 out of 5
Easy-to-use site, fast delivery
Translated reviews
A
Rating: 4 out of 5
Too many ancillary costs
Translated reviews
A
Rating: 2 out of 5
The people we talk to on the phone are not competent, and you can order anything... On top.
Translated reviews
A
Rating: 4 out of 5
perfect
Translated reviews