Customer reviews of 1001hobbies

Hello, following this first order of more than 200€, I would like to point out that I was supposed to benefit from a promotional code, but at the time of placing the order, it was impossible to register it, so I asked for a commercial gesture and there was no response... I think this is a shame and does not encourage me to continue working with them.

clearly

Reliable seller

I bought a Mercedes Actros 6x4 1/14 from tamiya for the price so good that I had and above acian me a discount of 5 € for my first purchase, it is true that I had doubts since I called by phone to clarify some doubts I had, but to no avail, because the response of lady lacked sense, still decided to buy. The next day I decided to read the negative reviews, I entered the panic, I was very afraid in the state in which I would arrive and that would be.
Finally the package arrived, it was well packaged, no bumps or deformations, the product was exactly what I ordered. I am satisfied and happy with the purchase in 1001 Hobbies, they also inform you by mail the status of your order, they give you a discount of 5 € for your first purchase and have good prices, what more can I ask for? I have removed a star for the woman who attended me on the phone although she was nice she does not have much idea of what is sold, otherwise everything perfect, has if 1001 hobbies will be the first site that I will take into account to buy.

When I opened the box and checked it over, I noticed that a few small parts were missing because they were broken, especially the throttle control, which is admittedly small, and also that some parts were broken when attached to the frame, which was a shame!

Very poor delivery time agreements!

excellent service fair price ratio.

After having suffered a confusion with the order placed, the company was willing to give me a solution to my choice between two different proposals, in the end it was solved satisfactorily at no cost and without any added inconvenience, Thank you.

It seems to be a bit slow, but did arrive.

In general, the price is not very competitive. It could be a little more expensive than in other places.

Products as ordered. Delivery a little long because of one product, but the fact that the customer is informed immediately reassures him. Satisfied with the brand. Would recommend.

Poor fitting on several items in the kit.

Body part warped but otherwise satisfied

Great!

I recommend this site for model making, beautiful products and fast delivery. The only downside is that free delivery used to be to the home, but now it's to a relay point, and the threshold has increased for it to apply.

Perfect thanks

Site reasonably easy to use so no issues there. An interesting variety of stuff but on a specific mission which was accomplished.
Only grumble was that the product was sourced from overseas and not .uk as the site hinted at. The service and updates for delivery were good so again, little to moan about!

Easy site to browse, ordering was fast. Delivery was also quick, great service

Conforming products, fast delivery, wide choice of models. Too bad prices are higher than on other sites.

My order was delivered quickly and correctly. Very good, but having to pay TWO shipping costs! 1 for delivery to your premises in Paris PLUS 1 for home delivery ... I find this a bit excessive.

Good service

Waiting time not specified on site. No information on the follow-up which had to be the subject of a phone call on my part. Product arrived in my BL...unexpected! A pleasant surprise! Beautiful model.

Satisfied with delivery and product

Hello I am happy and a little disappointed with my order received in kit to assemble oneself good I recognize that the product is of very good invoice after the assembly to be made

In the case of my last order I would say that I got it fairly quickly. About the navigation I find it not very easymaybe I am wrong in using it. Certainly there is a large assortment.

Everything is perfect as usual

great phone support, great delivery with perfect packaging, just a little long delivery.I will definitely order again.

OK DELIVERY BUT VERY DISAPPOINTED BY THE CONTENT OF THE BOX WITH NO POSSIBILITY TO IMPROVE IT

Smooth and easy

The items I chose are of good quality, although I was a little disappointed with one of the pieces, as I thought it was a medium size, but it turned out to be a small one. Still, I'm very happy with my purchase.

Very easy

The payment method is complicated. At least the first time

Ordered two model cars. Initial info A in stock B in transit. After one week info changed B in stock and A awaiting restocking. After that A not available and not known when it will be. Proposal voucher for the amount paid for A. Refund requested. After 10 days no payment. Sent mail again. Afterwards settled in 5 days. Han S.

I hesitated to give it 5 stars because I like the site, the products (easy model) and the value for money. Delivery is generally not very fast (at least a week), which is why I gave it one less star.

Order received on time

I forcibly purchased the same model the Red Brown's Fokker triplane because it was mistakenly presented to me in 1.24 scale.Qyandi the package arrived I found it a 1.32 scale.Sato that I work on 1.24 I had to get another model and make sure it arrived in the required scale.This was not how I voke it.

Long waiting time to receive the product, however, it was received with the necessary care to receive it in perfect condition.

Package very well packed. Very professional.
A few concerns about the site: Normally in the French overseas departments, pricing should be exclusive of tax, as we pay sea taxes upon receipt.
A LOT TOO MANY out-of-stocks displayed, which certainly attracts customers but gives a bad user experience.

Lack of information about the product. there was no battery in the rc but this was not stipulated.

The 1001 hobbies website presents the available products very well. My order was delivered quickly, as promised. Finally, the contents of the parcel were to my complete satisfaction.