English 
V
Rating: 4 out of 5
I’ve only ordered Heller paints, which I like. In my first order, one was completely dried up, but the rest were fine. Web site is a little confusing, but overall, okay.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
I was well delivered and the material was in order.
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A
Rating: 4 out of 5
My only regret is that I don't have enough information on the size of the models. I don't make them very often, so I don't have a compass in my eye. The model I received is smaller than expected. Otherwise, your service is perfect. Thank you
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A
Rating: 4 out of 5
The order is processed quickly and efficiently. No problems to report.
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A
Rating: 4 out of 5
So far, so good
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A
Rating: 4 out of 5
on-time delivery
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
I would like to return the plane in my parcel as it does not correspond to the scale I usually order.
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
order collected quickly. Thank you
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A
Rating: 2 out of 5
Very very long delivery time: 1 1/2 months without explanation.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Rating: 4 out of 5
delivery is long. Service is good. But cant change my log in password 1001 hobbies has not gotten back to me yet.
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
very clear site very affordable price model often difficult to find in specialized stores
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A
Rating: 4 out of 5
Fast order processing and shipping Just a cracked can lid, but nothing too serious.
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A
Rating: 2 out of 5
Package as ordered but the delay was very long for a part in stock.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Rating: 4 out of 5
It fits. Not bad. Delivery time could be a little shorter.
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G
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Good, but too bad the shipping costs are so high !!! 7€ paint, as much shipping cost !
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A
Rating: 4 out of 5
R.A.S
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A
Rating: 4 out of 5
So far, so good
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C
Rating: 4 out of 5
They took a long time to deliver the order due to lack of some product, the rest was OK.
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A
Rating: 4 out of 5
- Navigating the site requires a bit of searching if you're looking for an older product, but that's not a problem.
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A
Rating: 2 out of 5
Quick delivery, kit received with paint dry, no after-sales returns
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A
Rating: 4 out of 5
lots of choice!
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V
Rating: 4 out of 5
Fits everything great only too high delivery costs
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G
Rating: 4 out of 5
Neatly delivered only link to track package did not work
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C
Rating: 4 out of 5
Good site for modeling lovers, fast, professional attention and good shipping tracking, although some of their items are not competitively priced, otherwise I recommend it.
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A
Rating: 4 out of 5
parcel received complete
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V
Rating: 2 out of 5
Unfortunately there is no item description, which didn't bother me at first. Only after the order arrived did I notice that there were two different parts per set. Not too dramatic.
However, shipping took a whole 12 days from receipt of payment to handover to the shipping service provider, even though the parts were in stock according to the homepage.
The confirmation that my order was being processed was successful after 3 days, which is a relatively long time.
Probably my last order from this retailer.
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However, shipping took a whole 12 days from receipt of payment to handover to the shipping service provider, even though the parts were in stock according to the homepage.
The confirmation that my order was being processed was successful after 3 days, which is a relatively long time.
Probably my last order from this retailer.
Response from 1001hobbies
Sir, Thank you for your comment. We regret this incident and the delay in processing your order.
We would like to inform you that the product you ordered is out of stock at our supplier on 16/08/2021 09:36:02. As it was a public holiday, our supplier was closed. As a result, he sent us this product immediately after his reopening on August 21, 2021. We received it on 24.08. and sent it back to you.
We apologize again for the delay in processing your order.
We apologize for the delay in processing your order, 1001hobbies customer service.
We would like to inform you that the product you ordered is out of stock at our supplier on 16/08/2021 09:36:02. As it was a public holiday, our supplier was closed. As a result, he sent us this product immediately after his reopening on August 21, 2021. We received it on 24.08. and sent it back to you.
We apologize again for the delay in processing your order.
We apologize for the delay in processing your order, 1001hobbies customer service.
G
Rating: 4 out of 5
Everything was great! Beautiful puzzles and neatly delivered!
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V
Rating: 4 out of 5
Aurait du être excellent, mais un problème est suvenu avec les papiers à la douane ( j’ai du payer $26.00 )
V
Rating: 4 out of 5
Everything in order
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A
Rating: 4 out of 5
good transaction and correct delivery time
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A
Rating: 4 out of 5
good site for scale models
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A
Rating: 4 out of 5
On-time delivery in good condition
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A
Rating: 4 out of 5
perfect !!!!!!
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A
Rating: 4 out of 5
Delivery on time, parcel well protected.
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A
Rating: 4 out of 5
Product conforms to seller's description
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G
Rating: 4 out of 5
Site is very comprehensive, good information. The shopping cart took some searching, needs to be more clearly displayed.
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