Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2021
nothing to report, speed, efficiency, good tracking information, very good, keep up the good work. Best regards.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/07/2021
Clear webshop.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
Products available, complete order, fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/08/2021
Delivery too long
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
1001hobbies customer service will contact you as soon as possible. Have a nice day!
1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
Delivery packaging to be reviewed
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/08/2021
According to the website, my order was supposed to be shipped immediately. It did not ship for almost two weeks. Communications with 1001Hobbies was good and once the order did ship, they kept me updated on the status. While I did receive the order later then expected over two weeks, all other matters were satisfactory.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/08/2021
Neatly packaged and nicely on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
Fast and efficient. Thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/08/2021
Product was great and communication with 1001hobbies was great too! Had some issues with the long distance shipping, but they were incredibly responsive.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/08/2021
Easy to find what I wanted and it was the only place with the item I wanted in stock. Delivery took a bit longer than expected but item came in new, good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
I'm very happy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
we were delivered by post faster than expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
Compliant, except for the silver paint, which has solidified.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
good, no problems to report
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 18/08/2021
Assortment website not complete, other portion found on marketplace.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2021
Good. Too bad you can't pay via Paypall.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/08/2021
The tracking was done in French and not everything was understandable to me. Nevertheless, I am very satisfied with the whole process and the relatively quick delivery.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/08/2021
Very good and fast, highly recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2021
Fine
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 12/08/2021
I bought a battery for my son's car, but you were wrong in sending the parcel to me, you sent the parcel to my neighbor and I had to wait 3 days for him to take it from him because he was not at home
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/08/2021
Great service, good communication and arrived promptly. Not checked the model as yet as its a birthday present and it was gift wrapped.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 13/08/2021
Good product decent price efficient shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2021
very satisfied with the speed with which the recent order was processed! bravo!! better than the other times!!!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 11/08/2021
Good product
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 04/08/2021
I had ordered a different tank than the one I already received,otherwise it would have been a good service
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Response from 1001hobbies
Hi,Thank you for your feedback.Customer service will contact you as soon as possible.Sincerely,1001hobbies
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/08/2021
good reliable
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 02/08/2021
I was offered a discount for an order I had just placed, discount could no longer be settled.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/08/2021
Never thought I would be able to build the RC plane again that I had before Nowhere to get it anymore,but 1001hobbies could still deliver it - Top
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/06/2021
Wish the website link for package tracking had an “English” translation option.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
Accuracy, quality of packaging. Near perfect
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 09/07/2021
good I knew the seller long time ago and I appreciate it because I can find out of the ordinary models not only f4 f18 f16 typhoon etc
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/08/2021
Good clear site if I could get more I would come there more often too bad the stock is not always sufficient unless of course the product is no longer available
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
Fast and correct delivery. Thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Not easy for some searches. In model aircraft, you should have the options "Mounting kit" or "Mounted, injected metal" or "Mounted, plastic".
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/08/2021
Good service at a good price.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/08/2021
Kit was delivered well and over different borders from the continent to the uk in good time. Many thanks.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/08/2021
1 purchase and the last and not due to covid the slowness of delivery. I ordered in Spain and on other sites and everything arrived on time..never again for me.
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Response from 1001hobbies
Hello, thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Customer service will get back to you as soon as possible. Sincerely, 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2021
quick turnaround
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/08/2021
Delivered a little later than promised. But otherwise correctly
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. We would like to emphasize that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we are very interested in them! As a business gesture, and to keep your trust, we have decided to offer you a 5€ voucher. The code to use is SAVCOM5. This voucher is valid for 1 year and can be broken. We apologize again for this inconvenience and assure you of our full understanding of your dissatisfaction. Sincerely, 1001hobbies
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