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A
Rating: 4 out of 5
Good reception
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersG
Rating: 4 out of 5
Good service, too bad the links don't work from track and trace though. Further fine
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A
Rating: 4 out of 5
Perfect but late delivery; Covid? July 14th?
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A
Rating: 4 out of 5
Good product, delivery time ok
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V
Rating: 4 out of 5
Delivery time was ok, could have been quicker but everything worked perfectly.
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A
Rating: 4 out of 5
The equipment was as explained by the seller
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C
Rating: 4 out of 5
Right. It's nice to have a phone number where you can be reached.
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A
Rating: 4 out of 5
more expensive items than your competitors
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A
Rating: 4 out of 5
Good service, delivery a little longer than expected
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G
Rating: 4 out of 5
Item found and delivered quickly. Next time for sure again!
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G
Rating: 4 out of 5
Navigation could be improved
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A
Rating: 4 out of 5
products as ordered. fast delivery
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A
Rating: 4 out of 5
Very large choice reasonable price continue
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A
Rating: 4 out of 5
.....
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A
Rating: 4 out of 5
Good, just a little disappointed.... 2 tamya paints almost without thinner, therefore dry. Fast delivery
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A
Rating: 4 out of 5
TB except for a slightly long delivery time.
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A
Rating: 4 out of 5
I waited for a while but then they shipped.
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A
Rating: 4 out of 5
Serious team, I was kept informed of the progress of my regular order.
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A
Rating: 4 out of 5
Good product long delivery time
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A
Rating: 4 out of 5
ALL CLEAR.
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A
Rating: 4 out of 5
Fast delivery, well packaged. Perfect
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A
Rating: 4 out of 5
Choice, correct order and delivery, it's perfect.
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A
Rating: 4 out of 5
I'm not used to ordering on the internet, but for my order you were very helpful.
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C
Rating: 4 out of 5
It was a good service. Thank you.
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V
Rating: 4 out of 5
There is only one point that I have to criticize and this does not concern 1001 Hobbies but DHL. The envelope was pressed into the letterbox so that it tore and no longer protected the delivery. In the end, it lay torn on top of the delivery. Fortunately, the delivery was undamaged.
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A
Rating: 2 out of 5
Before ordering, I asked for the dimensions, they were sent to me but they did not correspond at all to the product. I will send the product back.
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Response from 1001hobbies
Mr Hamon, Thank you for your comment. We apologize for this incident and regret the misinformation. We take this incident very seriously. We will pass on your complaints to the sales department.
We thank you for your understanding, and renew our apologies for this incident. Sincerely, 1001hobbies customer service.
We thank you for your understanding, and renew our apologies for this incident. Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
package arrived safely no problems to report
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A
Rating: 2 out of 5
Airbrush incompatible with compressed-air spray can.
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Response from 1001hobbies
Hello, Thank you for your comment. Our customer service will contact you as soon as possible.
Have a nice day 1001hobbies customer service.
Have a nice day 1001hobbies customer service.
C
Rating: 4 out of 5
All correct
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G
Rating: 2 out of 5
Order not complete. No response to date to my email
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Response from 1001hobbies
Hello, Thank you for your comments. We regret your disappointment and assure you that these types of comments are very important to us. Our customer service will contact you as soon as possible and provide a quick solution.
Thank you for your time Sincerely, 1001hobbies customer service.
Thank you for your time Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
Delivery time a little long (the availability of the item was not sufficiently highlighted), purchase made for a gift, it arrived late. Otherwise, the product is of high quality and the packaging minimalist, which is important to me.
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V
Rating: 2 out of 5
7 months waiting time and wrong article delivered
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Response from 1001hobbies
Hello, thank you for your comment. We are sorry for your disappointment and assure you that this type of comment is very important to us. Our customer service will get back to you as soon as possible and offer you a quick solution.
Thank you for your time Sincerely, 1001hobbies customer service.
Thank you for your time Sincerely, 1001hobbies customer service.
G
Rating: 4 out of 5
shipping good, but website could be more organized
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C
Rating: 4 out of 5
Everything went well. Only, as I mentioned above, the quantities of the first items were changed to one unit for these first items, which I did not realize in time and had to place an additional order.
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A
Rating: 4 out of 5
not much to say fast reception of my ordered items, one star less for excessive shipping costs that's all.
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A
Rating: 4 out of 5
I will continue to order from you
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A
Rating: 4 out of 5
Hello, I've never had any problems with my orders from you, so I'd say I'm very happy. However, there is one thing that doesn't work on your site; it's when we ask specific questions and don't get an answer from you. That's a real shame. Best regards. S.Kevin.
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A
Rating: 4 out of 5
As serious as ever.
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C
Rating: 4 out of 5
Everything went quite well. Only, as I told you, when I placed the order, the first products were several units, as I added the rest of the products, I don't know why they were changed to one unit, so I had to place another order for the rest of the units. It seems to me that this is something that should be reviewed so that it does not happen again.
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C
Rating: 4 out of 5
They have a great variety, shipping is fast and it's easy to contact if any problems arise. The only downside is that they are a bit pricey compared to other suppliers but their offers are great.
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