Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 4 stars

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O
Olivier G.
Rating: 4 out of 5
following a purchase from 28/08/2025
Correct products, although a bit pricey...
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Vincent A.
Rating: 2 out of 5
following a purchase from 25/08/2025
The announced deadline was one week for shipping, but it took an additional 10 days. I contacted customer service to cancel part of the order due to the delay. No follow-up from them. The package was therefore sent late without any communication.
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Mathieu D.
Rating: 2 out of 5
following a purchase from 16/08/2025
Deadlines not met
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Riccardo N.
Rating: 2 out of 5
following a purchase from 04/05/2025
Non-existent customer service that ignores your problems. Is the order taking a long time to ship? They reassure you that it will arrive sooner or later. Do you want to cancel the order because you've been waiting for months? They completely ignore you. I requested a refund because 2 of the 3 items I ordered months ago were never available, and they first ignore me and are vague, and then they ship the third one without my permission. If you shop with them, I suggest using Paypal so you can more easily get your money back.
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David D.
Rating: 2 out of 5
following a purchase from 02/09/2025
I paid for a reinforced box, I received the vehicle without bubble wrap or other protections in a regular box
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Thierry B.
Rating: 2 out of 5
following a purchase from 02/08/2025
Too long for delivery and the glue that was offered to me for the delay in delivery is missing. Best regards
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Nicolas H.
Rating: 2 out of 5
following a purchase from 04/07/2025
1) Very high delivery time (more than 50 days) 2) Partial delivery in 2 packages 3) The 2nd package was relocated by Chronopost 1 hour from the initial location 4) A product was delivered damaged, while the outside of the package is intact The commercial compensation mitigates the 4 issues encountered, but it is ultimately very insufficient to achieve an average rating Conclusion: I will primarily consider other providers in the future (if the same product exists elsewhere).
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Jaap W.
Rating: 4 out of 5
following a purchase from 15/08/2025
Order perfectly fine, well packaged and complete. Your order ultimately comes from France to the Netherlands, so the package takes quite a long time to arrive. The progress of the order can be easily tracked via email and the site.
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Stéphane S.
Rating: 2 out of 5
following a purchase from 31/07/2025
It's been almost a month since the order was placed, only part delivered after a phone call. In short, it's not great, there are other sites that are much more efficient, I just hope to receive my order in its entirety.
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Romain A.
Rating: 4 out of 5
following a purchase from 06/08/2025
Requested products arrive quickly in good condition
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Nathan G.
Rating: 4 out of 5
following a purchase from 15/08/2025
Meets expectations
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Mariline B.
Rating: 4 out of 5
following a purchase from 15/08/2025
Product as described, however the box was a bit damaged
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Julio R.
Rating: 2 out of 5
following a purchase from 06/08/2025
My order has arrived incomplete, the phone support is bad, they haven't replied to my email,
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Edmond B.
Rating: 4 out of 5
following a purchase from 16/08/2025
Product conforms to the order. THANK YOU
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Gilbert G.
Rating: 4 out of 5
following a purchase from 10/08/2025
Very fast delivery, a lot of choices but unfortunately higher prices than other French sites. So I only come here when the products are not available elsewhere. A little effort please...
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Zoran T.
Rating: 4 out of 5
following a purchase from 09/08/2025
I am currently in another country. I haven't seen my order yet. I hope for the best.
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Dominique Henr'yi R.
Rating: 4 out of 5
following a purchase from 01/06/2025
we have received the orders GDLHMQUBN and HMLPPRABSA; we are still waiting for the order RJQCJJNIK / 25.05.2025..... following the complete deliveries of all our orders, we will probably provide our comments......of satisfaction.....!!! Therefore, let us wait for the next steps..... Thank you for forwarding the rest of our orders......
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Olivier O.
Rating: 4 out of 5
following a purchase from 25/04/2025
Great choice, good service despite a slight delay in delivery. Serious and responsive, recommended.
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Angelo T.
Rating: 2 out of 5
following a purchase from 24/07/2025
Damaged item, I am not asking for a replacement because being rare I preferred to fix it with glue.
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Gaetan P.
Rating: 4 out of 5
following a purchase from 31/07/2025
Very good
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H. S.
Rating: 4 out of 5
following a purchase from 25/07/2025
My order has been received very well. Thank you for that.
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Pierre N.
Rating: 4 out of 5
following a purchase from 30/07/2025
Lacks a real delivery service in 24h or 48h max, but otherwise, top!
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Jose V.
Rating: 4 out of 5
following a purchase from 28/07/2025
Good service and personal attention, but delay in receiving the ordered product even though it was in stock.
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James L.
Rating: 4 out of 5
following a purchase from 30/07/2025
-
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Nicolas F.
Rating: 2 out of 5
following a purchase from 25/09/2024
Almost a year to receive a package...
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vINCENT R.
Rating: 2 out of 5
following a purchase from 16/07/2025
Very long delivery times and no information about the deadlines
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CHRISTIAN P.
Rating: 4 out of 5
following a purchase from 10/07/2025
A LITTLE LONG
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Maarten V.
Rating: 2 out of 5
following a purchase from 24/07/2025
The package is not complete. I bought paint because the essential paint that should have been included does not contain all the colors (I am not talking about the optional colors). And one of the bands is missing. There should be five in the package, namely one for the spare wheel of the car (Renault 4 TL/GTL from Heller)
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Loic C.
Rating: 4 out of 5
following a purchase from 16/04/2025
without comment
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Yakan L.
Rating: 2 out of 5
following a purchase from 16/07/2025
Unfortunately, I did not receive the rest of my order and I do not know if or when I will receive the rest of my order. The status of my order is also completed even though items are still missing. I will adjust my review when the status is corrected and I receive the rest of my order.
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Stéphane P.
Rating: 4 out of 5
following a purchase from 24/07/2025
Satisfied, received package on time.
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Bernard F.
Rating: 2 out of 5
following a purchase from 07/07/2025
I am missing one of the 3 ordered model planes: the Focke Wulf Fw189
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Jaimi Oliver A.
Rating: 4 out of 5
following a purchase from 01/07/2025
Package arrived in perfect condition. Too bad about the slowness. The site told me a few days, instead it took whole weeks.
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bernard G.
Rating: 4 out of 5
following a purchase from 12/07/2025
I am satisfied
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Patrick P.
Rating: 4 out of 5
following a purchase from 18/06/2025
Hello, regarding what I was told when ordering, the delivery was slow. I had to send 2 emails to be delivered a few weeks later.
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françois-xavier R.
Rating: 4 out of 5
following a purchase from 17/07/2025
A very large selection. Unfortunately, delays are too long for some items.
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pascal R.
Rating: 4 out of 5
following a purchase from 09/07/2025
nothing more to say, always a quality service...
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Michel D.
Rating: 4 out of 5
following a purchase from 30/06/2025
meets my expectations no problem
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DOMINGO P.
Rating: 4 out of 5
following a purchase from 14/07/2025
Good service
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R C.
Rating: 2 out of 5
following a purchase from 18/06/2025
Delivery took an incredibly long time, had to ask for an update twice. After the second request, the package was sent within half an hour, so it was probably sitting there for a while. The packaging of the product did not look new.
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