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B
Rating: 4 out of 5
Ok
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 680 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2 and 4 stars
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Rating: 2 out of 5
Hello, Delivery times are too long, especially since you are no longer in Montreuil, to pick up the products. Best regards
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C
Rating: 4 out of 5
Good morning, I would like to find old models to assemble of Valentino Rossi's motorcycles.
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R
Rating: 4 out of 5
Everything excellent, the product was what I ordered, the shipping was very fast. The only thing I didn't like was the packaging, the product box arrived damaged.
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A
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
Slightly long delivery
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M
Rating: 2 out of 5
Ordered last June for my son who was born on August 25, 2024. Finally received it on Saturday after many emails.
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A
Rating: 4 out of 5
Ok
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E
Rating: 4 out of 5
4 stars out of 5
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J
Rating: 4 out of 5
It took ages to arrive from their supplier but I was well informed and it arrived after several weeks of waiting.
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A
Rating: 4 out of 5
Very satisfied!
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J
Rating: 2 out of 5
I selected the brt point but it never arrived, then I was contacted by brt to go pick it up quite far away.
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T
Rating: 2 out of 5
I thought I was ordering a model but I only received some elements for this model (poorly explained).
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M
Rating: 2 out of 5
Poorly packaged, rolled up in weakly damaged cardboard, causing the corners and edges of the book to be dented.
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I
Rating: 4 out of 5
Thank you 1001Hobbies
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O
Rating: 2 out of 5
Delivery time very (TOO) long. I ordered another airfix item from another provider, result: delivery in 5 days and payment made after delivery.. while I was debited 48 hours after my order with you....
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H
Rating: 4 out of 5
fast delivery.
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F
Rating: 2 out of 5
I received my package which was open, via the Carrefour relay point even though I had requested another relay point.
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A
Rating: 4 out of 5
Shipments are taking a long time lately.
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T
Rating: 4 out of 5
Deadlines comply with what is announced. A bit long, but still reasonable. The products arrive in perfect condition. Overall satisfactory experience.
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D
Rating: 4 out of 5
There should be better tracking of the order
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A
Rating: 2 out of 5
I am still waiting for the refund for my other pre-order for info.....
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F
Rating: 4 out of 5
A bit of delay on the arrival of the order. But the tracking is well done
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R
Rating: 2 out of 5
Delay in delivery
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C
Rating: 4 out of 5
I haven't received everything....
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P
Rating: 2 out of 5
delay in delivery
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P
Rating: 4 out of 5
It's a shame that the time required for preparation and shipping was so long ...
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J
Rating: 4 out of 5
Everything perfect as always
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A
Rating: 2 out of 5
The order arrived very late and defective (it was missing a base for the model of the plane sent
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D
Rating: 4 out of 5
I had already ordered from this site and I was very satisfied, but this time I ordered on July 17 and I only received my order on September 16. I understood that one of my items was not available and that they had to reorder it, but it still takes a long time to wait. When I tried to call customer service, I couldn't reach them for three days in a row... I'm hesitant to order again now. Too bad
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P
Rating: 4 out of 5
It could improve the response on changes/corrections of orders
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P
Rating: 4 out of 5
An order from early August delivered in mid-September, you can imagine that I am thrilled !!!!!!
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P
Rating: 2 out of 5
Cancellations are almost never possible and orders take forever to be shipped.
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A
Rating: 4 out of 5
The order arrived perfectly and true to the image, although it took a little while to arrive. It was worth it.
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G
Rating: 2 out of 5
I only received half of my order as previously indicated.
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W
Rating: 4 out of 5
Very good in terms of choice and compliance, a bit of delay in delivery
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O
Rating: 4 out of 5
Correct products, although a bit pricey...
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V
Rating: 2 out of 5
The announced deadline was one week for shipping, but it took an additional 10 days. I contacted customer service to cancel part of the order due to the delay. No follow-up from them. The package was therefore sent late without any communication.
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M
Rating: 2 out of 5
Deadlines not met
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R
Rating: 2 out of 5
Non-existent customer service that ignores your problems. Is the order taking a long time to ship? They reassure you that it will arrive sooner or later. Do you want to cancel the order because you've been waiting for months? They completely ignore you. I requested a refund because 2 of the 3 items I ordered months ago were never available, and they first ignore me and are vague, and then they ship the third one without my permission. If you shop with them, I suggest using Paypal so you can more easily get your money back.
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