English 
V
Rating: 4 out of 5
1001 had what i was looking for at a good price and their shipping time was great.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
From start to finish, everything is good
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G
Rating: 4 out of 5
no complaints
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A
Rating: 4 out of 5
Fine
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G
Rating: 4 out of 5
Clear website, ordered and paid easily and quickly. Delivery could be a little faster, but overall satisfied from start to finish.
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V
Rating: 4 out of 5
Shipping is a little expensive. Took a long time from placing order to Shipping....but once it shipped it was quick. Product arrived in one piece. Customer service was helpful too.
V
Rating: 4 out of 5
Fast delivery and good value. Goods OK. After ordering and also after delivery no feedback or information to email address.
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V
Rating: 4 out of 5
Good selection and reasonable prices
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A
Rating: 4 out of 5
Very satisfied overall with the service, speed and products delivered. A little disappointed by the product "Custer the last hunt", which uses the same 10-figure sheet 4 times and therefore 4 times Custer ;-) Thank you.
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G
Rating: 2 out of 5
Took months before I received the order. Moreover, the wrong product was delivered first. I also found it annoying that email communication was in three different languages. Sorry folks, but there really is room for improvement.
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Response from 1001hobbies
Hello, We thank you for your comment, we regret this incident and apologize for it.
The error of the first package is due to human error. The person did not package the correct product. We regret this incident.
Dan, customer service has reshipped your order. Unfortunately, the Tiger 1/312 1944 was out of stock and had to be recommended.
Thank you, Customer Service
The error of the first package is due to human error. The person did not package the correct product. We regret this incident.
Dan, customer service has reshipped your order. Unfortunately, the Tiger 1/312 1944 was out of stock and had to be recommended.
Thank you, Customer Service
C
Rating: 4 out of 5
Very professional
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A
Rating: 4 out of 5
no problems to report
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A
Rating: 4 out of 5
Before offering products on your site, you should make sure you have them in stock. That way, customers won't have to wait a long time and call again and again.
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G
Rating: 4 out of 5
the packaging is good just the delivery took quite a long time about 3 or so weeks
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C
Rating: 4 out of 5
Very complete page. Correos de España very punctual in the delivery. Very good traceability. Total delivery time a little long...
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A
Rating: 4 out of 5
impeccable delivery but it takes a long time to receive the parcels
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A
Rating: 4 out of 5
I know the products for more or less the same prices as in the maket stores.
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V
Rating: 4 out of 5
Unfortunately one item was out of stock for some time
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A
Rating: 4 out of 5
Efficient delivery, well packaged, serious work
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A
Rating: 4 out of 5
Despite the problems caused by the confinement requirements, the wait was very short, and the follow-up "commented" as we went along was very .... reassuring.
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C
Rating: 2 out of 5
They have taken 2 weeks to send material that they told me they would send in a few days. Besides when entering the address I selected Spain and Canary Islands and they charged me 75€ for shipping. Then I asked them to change it and return it to me but they took a long time to answer and now they say that it takes 14 days to return... we will see how it goes... but they don't return me all the postage even saying that the postage was free... I don't understand very well but with all these difficulties I prefer to finish with the subject and forget about 1001 hobbies, there is a lot of web with excellent service to waste time in a web managed from France and with a rather weak service (maybe it was bad luck in my order, I don't know, but I regret having bought in this web).
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Response from 1001hobbies
Hello, Thank you for your comment. You know that the shipping costs to the Canary Islands are not the same as those of Spain, the rates are higher.
We thank you for your understanding, cordially,
We thank you for your understanding, cordially,
A
Rating: 4 out of 5
parcel received in perfect condition but shipping took a long time.
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A
Rating: 4 out of 5
Products conform and at a good price, but delivery time a little long (and especially without information on a restocking date) ...
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A
Rating: 4 out of 5
paintwork excellent price but plastic model expensive compared to other competitors
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A
Rating: 4 out of 5
Good site
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G
Rating: 4 out of 5
Great delivery. Only had a small crease in the mat but otherwise good
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G
Rating: 4 out of 5
Reasonably fast delivery and neatly packed. It was a little strange that I got update emails in French though.
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A
Rating: 4 out of 5
Delivery time was a little long, otherwise all OK.
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A
Rating: 4 out of 5
would be the best me the shipping costs were less mcare
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A
Rating: 4 out of 5
Fine
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G
Rating: 4 out of 5
Very Good
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A
Rating: 4 out of 5
Good products and fast delivery
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A
Rating: 4 out of 5
Very punctual
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A
Rating: 4 out of 5
easy ordering and delivery
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G
Rating: 4 out of 5
The Website is good, uncluttered.
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A
Rating: 4 out of 5
They bent over backwards for the decalquo from England and so did the model, even though it was late in arriving.
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C
Rating: 4 out of 5
Very bad translations of the catalog in general. From French to Spanish they should not be so bad. Some of them are translated from English to Spanish by the automatic translator and look like the translations of the Chinese on EBay or Amazon.
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A
Rating: 2 out of 5
Material received not in good condition, light broken, magnifying glass ditto, all gone to waste, thank you for doing what is necessary to send me back material in good condition. Sincerely
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please understand that this type of incident is not representative of the services and quality we offer. We invite you to send us photos of the item that you claim to have damaged. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 4 out of 5
Order has been received it just it to so long to get it.
A
Rating: 4 out of 5
Easy access to the site, but lacks the sujétions of color and other materials to enhance the models.
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