Customer reviews of 1001hobbies

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Geverifieerde Koper

Rating: 4 out of 5

Published on 05/05/2021 à 11h31 following a purchase from 06/03/2021

reliable in handling, carry some rare models, nice website.

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Verified Buyer

Rating: 4 out of 5

Published on 05/05/2021 à 03h22 following a purchase from 03/04/2021

Hello.
I was happy with your support in distant Japan.
I an sure I order again.

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Acquirente Verificato

Rating: 4 out of 5

Published on 04/05/2021 à 10h32 following a purchase from 08/04/2021

Pretty good navigation, too many emails from customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/05/2021 à 06h38 following a purchase from 16/04/2021

Order quickly dispatched, compliant. And clear ducolis collection conditions

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Geverifieerde Koper

Rating: 4 out of 5

Published on 03/05/2021 à 18h19 following a purchase from 03/04/2021

The site was very clear and the delivery was also good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 10h52 following a purchase from 08/04/2021

Delivery time a little longer than expected but everything is in order.

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Acquirente Verificato

Rating: 4 out of 5

Published on 02/05/2021 à 19h49 following a purchase from 19/04/2021

It would be excellent if you reduce a little the shipping time for the rest all good. Note of merit the convenience of conversing in Italian without any language difficulties. Kudos to the staff.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/05/2021 à 10h27 following a purchase from 17/04/2021

Well received, arrived on time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2021 à 21h45 following a purchase from 24/04/2021

very good nothing to say for a first

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Comprador Verificado

Rating: 4 out of 5

Published on 01/05/2021 à 17h45 following a purchase from 20/04/2021

Perfect order. In some other orders I had had some problems with delivery, this time it has not been like that. You have my full confidence.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2021 à 16h11 following a purchase from 26/04/2021

delivery and product conform, but the packaging "gift" deserves more care!

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Acquirente Verificato

Rating: 4 out of 5

Published on 01/05/2021 à 07h03 following a purchase from 10/04/2021

Wide assortment of products, you can also find puzzles now sold out elsewhere at affordable prices. Only downside the high shipping costs and the 16 days the courier took us from Normandy to northern Italy. I pointed this out via an email and the very kind Monique partially refunded my shipping costs. I will definitely be back.

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Acquirente Verificato

Rating: 4 out of 5

Published on 30/04/2021 à 15h59 following a purchase from 23/04/2021

Reliable store, shipping taken care of. I did not give 5 stars for 2 reasons:somewhat slow shipping (about ten days) and the surplus that is charged by paying with PayPal.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 30/04/2021 à 14h12 following a purchase from 08/04/2021

the parcel arrived damaged, the parts are very disappointing, you have to cut out the pictures with scissors, the whole thing is very disappointing.

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Response from 1001hobbies Published on 03/05/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 30/04/2021 à 09h12 following a purchase from 06/04/2021

great site, nice products

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Geverifieerde Koper

Rating: 2 out of 5

Published on 29/04/2021 à 21h15 following a purchase from 16/04/2021

Too high unnecessary shipping costs relative to the item which could easily be sent by mailbox mail

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Response from 1001hobbies Published on 03/05/2021

Hello, Thank you for your comments. We take good note of your comments and pass this information to the sales department.
Thank you for your comments.
1001hobbies customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/04/2021 à 13h45 following a purchase from 14/04/2021

I appreciated the tracking of my order, and the time between order and delivery.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 28/04/2021 à 17h46 following a purchase from 10/04/2021

Order and delivery were fine.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 28/04/2021 à 17h07 following a purchase from 14/04/2021

Very good selection of products on the site, but very long shipping times because they often don't have the item available (which they mention only after the transaction has been completed) and in the meantime, customer service follow-up lacks responsiveness. Too bad

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Response from 1001hobbies Published on 03/05/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Comprador Verificado

Rating: 4 out of 5

Published on 28/04/2021 à 14h17 following a purchase from 17/04/2021

Fast service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/04/2021 à 21h27 following a purchase from 16/03/2021

everything is perfect as usual. i have total confidence in this site. don't hesitate.?

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/04/2021 à 16h19 following a purchase from 02/04/2021

There's plenty to choose from, but the prices are certainly not the lowest on the market. The site is easy to use and the functionalities efficient.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 27/04/2021 à 08h01 following a purchase from 20/04/2021

So far all great but for paypal fees is no longer up to date

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 21h14 following a purchase from 19/04/2021

Easy navigation and choice of models. I may have been a little confused by the existence of the same model under different references, but the full list of references is usually given. I've seen better prices on certain models on other sites, but on the whole, 1001 hobbies' prices seem quite fair.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 19h41 following a purchase from 22/03/2021

Too bad we were late?

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 17h07 following a purchase from 08/04/2021

R.A.S. NO PROBLEMS TO REPORT

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Verified Buyer

Rating: 4 out of 5

Published on 26/04/2021 à 16h34 following a purchase from 16/04/2021

very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 13h32 following a purchase from 21/04/2021

I'm satisfied with the navigation on the site, delivery is fast, the only downside is the prices which are higher than the competition.

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Comprador Verificado

Rating: 4 out of 5

Published on 26/04/2021 à 11h24 following a purchase from 18/04/2021

good Correos super in correct address delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 07h35 following a purchase from 03/04/2021

Very slow delivery

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Geverifieerde Koper

Rating: 2 out of 5

Published on 25/04/2021 à 17h01 following a purchase from 07/04/2021

Order goes through France and takes quite long, while they promote on the website that it will be shipped within a short time, I ended up waiting 3 weeks

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Response from 1001hobbies Published on 03/05/2021

Mr. Schipper, Thank you for your comment. However, we insist on the fact that you placed an order on 07/04/2021 20:52:23 and that this product will be shipped within 2-4 days.
As a result, your package left on time, namely Tuesday.
We thank you for your understanding, Thank you for your understanding, 1001hobbies customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2021 à 15h51 following a purchase from 19/04/2021

Nice and short

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Geverifieerde Koper

Rating: 4 out of 5

Published on 25/04/2021 à 15h19 following a purchase from 12/04/2021

Web-site: search function and dropdown menus work poorly.Web-shop: Supply and handling are toppie.I recommend it to everyone.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2021 à 09h45 following a purchase from 27/03/2021

Hello, that's great, but if you spend more than a certain amount, delivery could be free, couldn't it?

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2021 à 09h16 following a purchase from 15/04/2021

Perfect as usual.

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Acquirente Verificato

Rating: 2 out of 5

Published on 25/04/2021 à 00h47 following a purchase from 30/03/2021

I waited almost a month for the order I requested to arrive.

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Response from 1001hobbies Published on 03/05/2021

Hello, We thank you for your opinion and please believe that this kind of incident is very unpleasant for us.
We apologize but your product was destocked in England, which explains this delay we regret.
We wish you a good day.
Sincerely, 1001hobbies customer service.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/04/2021 à 20h32 following a purchase from 03/04/2021

The search function of the site is good, if while scrolling I see an item that might be of interest and I click on it to look at it more closely and then want to scroll on again the page starts all over again and not from the point where I left off. This is inconvenient because then I have to scroll myself to find the point where I left off.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/04/2021 à 19h57 following a purchase from 19/04/2021

Puzzles look good and delivery was fast.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/04/2021 à 18h04 following a purchase from 06/04/2021

everything ok, with a little patience, still satisfied though

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Acquirente Verificato

Rating: 4 out of 5

Published on 24/04/2021 à 14h13 following a purchase from 19/04/2021

Well-done and intuitive site and well-stocked

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