Customer reviews of 1001hobbies

Delivery time a little longer than expected but everything is in order.

It would be excellent if you reduce a little the shipping time for the rest all good. Note of merit the convenience of conversing in Italian without any language difficulties. Kudos to the staff.

Well received, arrived on time

very good nothing to say for a first

Perfect order. In some other orders I had had some problems with delivery, this time it has not been like that. You have my full confidence.

delivery and product conform, but the packaging "gift" deserves more care!

Wide assortment of products, you can also find puzzles now sold out elsewhere at affordable prices. Only downside the high shipping costs and the 16 days the courier took us from Normandy to northern Italy. I pointed this out via an email and the very kind Monique partially refunded my shipping costs. I will definitely be back.

Reliable store, shipping taken care of. I did not give 5 stars for 2 reasons:somewhat slow shipping (about ten days) and the surplus that is charged by paying with PayPal.

the parcel arrived damaged, the parts are very disappointing, you have to cut out the pictures with scissors, the whole thing is very disappointing.

great site, nice products

Too high unnecessary shipping costs relative to the item which could easily be sent by mailbox mail

I appreciated the tracking of my order, and the time between order and delivery.

Order and delivery were fine.

Very good selection of products on the site, but very long shipping times because they often don't have the item available (which they mention only after the transaction has been completed) and in the meantime, customer service follow-up lacks responsiveness. Too bad

Fast service

everything is perfect as usual. i have total confidence in this site. don't hesitate.?

There's plenty to choose from, but the prices are certainly not the lowest on the market. The site is easy to use and the functionalities efficient.

So far all great but for paypal fees is no longer up to date

Easy navigation and choice of models. I may have been a little confused by the existence of the same model under different references, but the full list of references is usually given. I've seen better prices on certain models on other sites, but on the whole, 1001 hobbies' prices seem quite fair.

Too bad we were late?

R.A.S. NO PROBLEMS TO REPORT

very good

I'm satisfied with the navigation on the site, delivery is fast, the only downside is the prices which are higher than the competition.

good Correos super in correct address delivery.

Very slow delivery

Order goes through France and takes quite long, while they promote on the website that it will be shipped within a short time, I ended up waiting 3 weeks

Nice and short

Web-site: search function and dropdown menus work poorly.Web-shop: Supply and handling are toppie.I recommend it to everyone.

Hello, that's great, but if you spend more than a certain amount, delivery could be free, couldn't it?

Perfect as usual.

I waited almost a month for the order I requested to arrive.

The search function of the site is good, if while scrolling I see an item that might be of interest and I click on it to look at it more closely and then want to scroll on again the page starts all over again and not from the point where I left off. This is inconvenient because then I have to scroll myself to find the point where I left off.

Puzzles look good and delivery was fast.

everything ok, with a little patience, still satisfied though

Well-done and intuitive site and well-stocked

Good presentation of the products in the catalog. Easy to order. Follow-up of the different stages of the order.

You come to 1001 Hobbies for the choice.
On the other hand, the internet ordering system isn't quite up to scratch yet: 1) I'm very careful to choose only models that are immediately available, but unfortunately one of them isn't really available and the whole order is blocked for a week. It's not a big deal, and it may even be my mistake.
2) When the order arrives, a Mig21 has replaced the Avenger ordered. My son, who thinks the plane is cool, agrees to do it. I finally write to 1001 Hobbies to tell them we're okay with keeping the model in place of the Avenger, despite their mistake.... no reply...
I'm left with the disappointment of not having received the model I wanted, and no response to the flexibility we've shown in dealing with a 1001 Hobbies error.... There's still room for improvement. Jean-Baptiste

I have been a customer since 2013.
1001 has an excellent catalog of products, both models to assemble and tools and materials for modeling. That is why I am a loyal customer. However there is one aspect that should be improved and that is the delivery. Normally deliveries are not very fast and in some cases desperately long. My last order took exactly TWO months to arrive. However I hope to remain a customer.

Delays between order and delivery. In any case good continuation to soon.

Compliant order