Customer reviews of 1001hobbies

No order confirmation received, otherwise fine!

processing took too long, I placed an order on the site for items declared to be in stock, and in the end half my order was out of stock. 3 months later they warned me that one of the items was unavailable for an indefinite period and issued me a credit note. when I received the parcel, two items were missing and there was no order summary sheet inside. It was only later that I realized they were missing, and with the waiting time I thought I'd ordered the 2 missing items elsewhere.

I have no complaints about the product. I can't give it a 5-star rating because the delivery took much longer than originally planned. The package was even returned to 1001hobbies. I'll skip the details and thank Laure from 1001hobbies (I hope I've got the right person) who did everything she could to resolve this postal imbroglio as quickly as possible.

Perfect transaction but long delivery time

very good site

Long delivery time on this order but independent from 1001Hobbies!

I ordered decals, several orders: very poor quality for a delay of 2 months for one of the orders. I threw money out the window and illusions.

Well run

Received the order in two times lacks the tempest offset, order well packaged satisfied thank you

Abcd

We would like to suggest the colors that go with the model as well as the figurines. Perfect delivery.

fine

Nothing at all wrong with the sire or the service but the model is terrible im not even going to bother building it, I wish I waited and bout 1/350 by trumpeter or 1/400 by revell

Everything in order

Clear

Very late delivery and model ordered and paid for missing = Curtiss P 40 M

I placed the order on 01/29/2021 and it consisted of this item along with two others, which they did have in stock. After more than 15 days, I requested the shipment and they explained to me over the phone that the P-38 armament item would not be received from the supplier until March. I then demanded that they send me the other two, and you proceeded to divide the initial order into two parts. I finally completed receipt of the order a few days ago, almost two months after the initial order. Very poor communication and transparency on your part. I am sorry for this.

Very good paint, but not fluid enough for the spray gun, which is annoying because it clogs. How can I make it more liquid?

Despite a laborious delivery due to a long delay in restocking, I congratulate the customer service team who answered my questions and acted accordingly.

Serious site, high marks to Laure for her efficiency and kindness.

Everything is fine

Interesting site for products not found elsewhere.

happy , quick response and delivery

Everything came! Wonderful

Sufficient information on state of affairs

good company suppling all the parts needed

No comments

Lots of choice, good quality, but one part was damaged because it was not well protected for delivery.

super

Despite the slight drop in delivery speed (with the Brexit and the health crisis it's understandable), the service is excellent.

My negative review relates only peripherally to the item I purchased. Unfortunately, however, the same came to me very damaged and missing some parts due to the Postal Carrier's mishandling of the packaging. I still preferred to repair the item instead of sending them back to the Sender. I thus took the opportunity to correct several inconsistencies and deficiencies in the model regardless of the damage done by the Carrier's carelessness. Obviously, I am not satisfied. But with the modifications I made and the repairs of the damage, I was able to donate the model to my grandson who appreciated it. The boy is 11 years old and certainly has no modeling pretensions. The delivery time was very long, too long, even considering the current situation, I think.

Delivered reasonably smoothly.

en general, je suis tres satsfat, mais le cout de l'envoi etait un peu cher..

Well-satisfied, thank you.

Despite the name 1001 Hobbies.co.uk, this is a French company. You think that you are buying from the UK and their site doesn't clarify that you are importing and subject to import charges. Any complaints are ignored and you no longer exist once they have been paid. I will never use them again. 0/10.

No problems, everything worked

As expected.

delivered on time and in good condition

The order is complete and delivered on time. The prices are right and the quality is second to none, so there's nothing to complain about because everything is perfect.

Arrives a little late, but in perfect condition