Customer reviews of 1001hobbies

No problem.

easy to navigate; try to make it even better

Great selection and good prices. Delivery took a little longer but not everything can be in stock and in the middle of the pandemic you can be patient. Recommended for every model maker!

Good website, order well taken care of.

It's a shame your sales department can't change the delivery address once the order has been placed online, even though my order is still with you. I deduce from this that humans have no control over your computer system, and that your logistics department simply sticks on the labels supplied by your system, with no other solution than to obey the machine... . Too bad for me if I have to move unexpectedly. So today I can't use your products, which have arrived where I am no longer. Even if your delivery was correctly made to the address originally planned. A little flexibility and willingness to respond positively to my request would have been welcome. So the order was delivered on time, but I don't know when I'll be able to pick it up. Too bad again.
Mr Bozzonetti

Fine delivery, only the shipping emails could be in english or local translation

I give an 8 Am satisfied with the website .

Site navigation: still has room for improvement, especially on paints and accessories. The results after selections are too random product and delivery fully compliant with the request

Nice variety of products. Availability sometimes a little long. Careful shipping.

I was not informed that my order for £291 was not being sent from the uk warehouse, but it was coming from franc , which then cost me £ 63 in inport tax and handling
charges on top of my £291 if I had known I would not have made the purchase

satisfied with the service

Delivery time much longer than advertised, even though I paid extra. No reply by e-mail when I tried to cancel my order seeing that it was taking so long.

Everything is fine. No problems.

Not bad

perfect

Delivery took a little longer than advertised, a little over a week as opposed to 4 days.
but good reception and product conformed with very good packaging.

Charcoal arrived in several pieces, I wrote but no return. Delivery rather long but the rest of my purchases are ok... I would not recommend this site.

A little long for delivery, but good for the rest

Very satisfied with the handling of my order

satisfied overall but relatively long delivery time

No delivery problems

Articles fine, but delivery time long and uncertain

I am satisfied

Serious and fast enough. A description of the choice of colors to take with the model would help a lot I think 🤔

Good site clear prices and good service delivery time a little long but in my case some items were missing not easy to find .service anyway very good

Too long to get our order in

I was concerned after reading some review saying the items had not turned up and difficulty in contacting 1001. I was going to give it a couple of weeks but the concern was short lived as the model was delivered in a little over a week from ordering even coming from france and delivered by UPS.

Product availability times need to be updated to take account of the consequences of Brexit on stock management. But thanks to the responsiveness of Customer Service, I was able to receive my order within a controlled timeframe. Thank you and well done!

product ordered, delivered, quickly

delivery: RAS, nice telephone reception, good advice. However, 1 out of 6 products delivered (paint cans) was 30% short of paint capacity;

As ordered and fast delivery

CLEAR!

Very good, reliable site, on time delivery. Very good brand, at least as good as LEGO. Fortunately 1001 Hobbies offers them, as they are very rare. The only drawback is that delivery is to a relay point and not to your home.

Had problem with first delivery being lost in transit but once I contacted them about the delivery they pulled out all the stops to make sure it was delivered promptly the second time, even giving me the live tracker to check on its progress. Well done

good service

No order confirmation received, otherwise fine!

processing took too long, I placed an order on the site for items declared to be in stock, and in the end half my order was out of stock. 3 months later they warned me that one of the items was unavailable for an indefinite period and issued me a credit note. when I received the parcel, two items were missing and there was no order summary sheet inside. It was only later that I realized they were missing, and with the waiting time I thought I'd ordered the 2 missing items elsewhere.

I have no complaints about the product. I can't give it a 5-star rating because the delivery took much longer than originally planned. The package was even returned to 1001hobbies. I'll skip the details and thank Laure from 1001hobbies (I hope I've got the right person) who did everything she could to resolve this postal imbroglio as quickly as possible.

Perfect transaction but long delivery time

very good site