English 
C
Rating: 4 out of 5
all ok but response time was a little long
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 4 stars
Reset filtersG
Rating: 4 out of 5
Just right
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A
Rating: 4 out of 5
after a few chaotic orders, the site seems to have got its after-sales service and logistics back in hand. If confirmed, this will be an excellent site for model makers!
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A
Rating: 4 out of 5
Excellent site that allows you to sort and choose products by type, period and scale. Excellent products with a lot of variety that also allows you to find particular material. A little long delivery but in this covid period the difficulties are justified
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G
Rating: 4 out of 5
Great website. Delivers on time.
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G
Rating: 2 out of 5
Ordered and paid item Dragon Apollo 17 1/72 suddenly unavailable and available. Need time to notice this and get refund.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
V
Rating: 4 out of 5
Well satisfied. Thank you.
A
Rating: 4 out of 5
Delivered in a short time, the light packaging and a slightly damaged product explain the 4* and not 5* ...
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A
Rating: 4 out of 5
Satisfied fast delivery
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A
Rating: 4 out of 5
well served;
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V
Rating: 4 out of 5
Good Day
The order was slow to develop, basically the translation barrier and me not seeing the reason for delay. The F-105 model was not in stock. Other than that everything was very good, Thank you
The order was slow to develop, basically the translation barrier and me not seeing the reason for delay. The F-105 model was not in stock. Other than that everything was very good, Thank you
A
Rating: 4 out of 5
Very fast shipment, the only drawback is that when you send brushes they are not protected, so they get lost in the envelope.
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G
Rating: 4 out of 5
good
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A
Rating: 2 out of 5
More than half of the order was unavailable, and the notification period was far too long. What's more, some of the items available and therefore delivered were directly linked to the unavailable part of the order: I wouldn't have ordered them if I'd known the rest would be unavailable. Benefiting from a credit note, I placed another order, only the payment was additional to the credit note, and I had to pay additional delivery charges. The unavailability procedure clearly needs to be reviewed. On the other hand, the quality of the articles and packaging remains impeccable.
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Response from 1001hobbies
Mr DURANSON, Thank you for your comment. We regret that this experience did not go well and we have informed our services. We regret this comment and apologize to you.
Sincerely, 1001hobbies customer service.
Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
Delivered on time.
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A
Rating: 4 out of 5
very happy with my purchase from this seller
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A
Rating: 4 out of 5
perfect for the products, not so good for the lead times, 2 items reported available were awaited in reorder, too bad for the lack of truth about stocks.
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A
Rating: 4 out of 5
A little too slow
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C
Rating: 4 out of 5
Good stuff but lacked shipping information on the package.
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C
Rating: 4 out of 5
The order arrived quickly and the models are great.
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V
Rating: 4 out of 5
Everything was to our satisfaction.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Rating: 4 out of 5
A page of the manual is missing
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A
Rating: 4 out of 5
On time and perfect material!
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A
Rating: 4 out of 5
Deadline not met at Christmas but in the end arranged to return to another address. Product conforms
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A
Rating: 2 out of 5
not satisfied because the decal board is missing.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Material compliant but excessively long lead times for a simple pen (2 weeks).
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A
Rating: 4 out of 5
the last parcel arrived ajar, but no loss
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A
Rating: 4 out of 5
C ' est Super , facille a trouver les diverses modelles , c ' est tres bien classifié , et le suivi est toujours parfait BRAVO
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A
Rating: 2 out of 5
Product received perfect but I had problems. Purchase made on Feb. 24. March 1 I ask with an email when the package would leave response 3/5 working days. The 4 phone for info.they explain to me that they had to rewrap my product. 9marzo the package starts tracking estimated arrival on 13marzo. 17 the package arrives. 21gg. to receive my purchase. Communication seller poor. Communication carrier bad even after gg.13 March continued to estimate the 'arrival of the package on 13marzo
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A
Rating: 2 out of 5
Window display arrived broken, and no response to my complaint
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
G
Rating: 4 out of 5
Everything was good to find, the only point of improvement is the email handling, I got a confirmation in Dutch and then the messages about shipping in French. That should be taken care of, my French is like my Hungarian or Russian,I don't speak it and can't read it.
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A
Rating: 4 out of 5
we can always do better!
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A
Rating: 2 out of 5
Since you ask so insistently, I'll give my opinion.... Good order. But when I unpacked it, the tires of a vehicle were missing. I sent 3 emails to ask how this could be fixed. No, absolutely no reply! Since then, I've found the parts in the packaging, but I still have a bad impression. Another site selling models is much closer to its customers...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 4 out of 5
1001 Hobbies deserves a thumbs up for having delivered some bargain and difficult to source items to my door in good time and in excellent condition. I'd advise anyone, having found an item on their superb range of stock, to give them a go.
A
Rating: 2 out of 5
Shipping time not respected at all. (And therefore parcel delivered late) No return from customer service for the tracking of my parcel. Products ordered faithful to those in the shops.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 4 out of 5
Very good communication and explanations regarding the slight delay in delivery.
Many other sites do not
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Many other sites do not
A
Rating: 4 out of 5
it's a shame that when looking for a model plane, the selection is not more precise such as the period (1st or 2nd world war) it would save me a lot of time a faster delivery.
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A
Rating: 4 out of 5
satisfied with my order
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A
Rating: 4 out of 5
Fast delivery. Good professionals and attentive sales department
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A
Rating: 2 out of 5
I had a very hard time digesting the delivery charges, I ordered at the same time on other sites in mainland France - on Ebay by colissimo: 9.80 € - a site you know but which I won't name: 15.90 € (by colissimo) - In Japan: 10.00 $ - with you: 52.21 € Find the error
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.