1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Peter L.
Rating: 5 out of 5
following a purchase from 05/11/2023
Smooth and correct service!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
JEFFREY T.
Rating: 5 out of 5
following a purchase from 10/10/2023
Very fast shipping even from across the ocean, will definitely buy from them again
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Jerome J.
Rating: 5 out of 5
following a purchase from 05/11/2023
Top delivery on time Very attractive discounts ;)
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lars H.
Rating: 5 out of 5
following a purchase from 01/11/2023
Fast uncomplicated transaction
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Alexandre M.
Rating: 5 out of 5
following a purchase from 06/10/2023
Good service and attentive.
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nicola L.
Rating: 5 out of 5
following a purchase from 24/10/2023
Fast shipping, competitive prices
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Francesco C.
Rating: 5 out of 5
following a purchase from 24/10/2023
Everything perfect, costs at least in my case the lowest on the net, timing of shipping and arrival (15gg) for me excellent, also communication and tracking of the package 10e praise ... I recommend everyone to buy with confidence. Serious people who probably love what they do...I thank you my son for Christmas will have his favorite robot
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Mercedes R.
Rating: 5 out of 5
following a purchase from 29/10/2023
It arrived in perfect condition, it is beautiful and the cheapest I found it.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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David K.
Rating: 5 out of 5
following a purchase from 29/09/2023
Very good blast bags, a little drilling to do but they fit perfectly
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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enrique Q.
Rating: 5 out of 5
following a purchase from 01/11/2023
All correct
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Marcelle P.
Rating: 5 out of 5
following a purchase from 26/09/2023
Excellent service. Thank you very much.
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stéphane J.
Rating: 5 out of 5
following a purchase from 05/10/2023
Fast shipping and very well-protected box.
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Sylvain S.
Rating: 5 out of 5
following a purchase from 05/10/2023
Perfect, fast shipping, as described
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dirk B.
Rating: 2 out of 5
following a purchase from 05/10/2023
Wrong information with the article on the site so I couldn't do anything with it, and the previous order was damaged. Get a refund of 10€ while the article cost over 30€...2 out of 4 were still broken. Still order something again, wrong info was on it.... 1st couple of orders went well but now they have dropped out anyway. Screwed up 2x in a row. I will order elsewhere from now on.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Willem K.
Rating: 5 out of 5
following a purchase from 12/09/2023
All in all it took a while , but got it.
It's a pity I had to pay double shipping costs.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
Jan J.
Rating: 5 out of 5
following a purchase from 25/10/2023
very satisfied
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Laurent P.
Rating: 5 out of 5
following a purchase from 27/10/2023
very good site fast very well packaged
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Fred H.
Rating: 5 out of 5
following a purchase from 13/10/2023
I had a great experience ordering from 1001 Hobbies. They offered the product I had been searching for at a very reasonable price. They shipped out quickly and provided essential information regarding the tracking. I will admit I was a bit cautious because I am in the USA and they are located in France but all of my concerns were put to rest because of their communication regarding my order. I will order from them again
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Johann R.
Rating: 5 out of 5
following a purchase from 22/10/2023
The navigation on your site is simple and easy. Delivery is fast and reliable. Customer service is very good. I am very satisfied with your establishment and I recommend 1001 Hobbies to every one who is into plastic scale modeling.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Marc C.
Rating: 5 out of 5
following a purchase from 12/10/2023
Items arrived extremely quick and really happy with the product, would definitely recommend 1001 Hobbies and will be using them again in the near future
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Peter V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Fast delivery, no hassle, clear terms and conditions. Top.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Nikolaj M.
Rating: 5 out of 5
following a purchase from 31/10/2023
I am satisfied.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Eligio Emiliano D.
Rating: 5 out of 5
following a purchase from 16/10/2023
The product arrived undamaged ,great my partner really liked it
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Jean Louis H.
Rating: 5 out of 5
following a purchase from 06/10/2023
Very good
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Markus H.
Rating: 5 out of 5
following a purchase from 15/10/2023
Everything went smoothly and reliably. Would order here again and again and highly recommend the store.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pierre A.
Rating: 5 out of 5
following a purchase from 27/10/2023
Serious site. Fast delivery by post. No problems. I recommend.
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Erwan S.
Rating: 2 out of 5
following a purchase from 30/09/2023
When I placed my first order, everything went smoothly. But for this parts order on September 25 and 30 (parts available within 1 week) after 15/20 days still no shipment. I learned on October 16 that the parts had not been ordered from the supplier... in the end I had to wait almost 1 month for 3 references available within 1 week. The last reference was missing, and without any delay, I asked for a refund on this part and for the other 2 references to be shipped. Even for the cancellation, refund and shipment, I had to call them 3 times, raising the tone on the last call to get everything done... disappointed, unfortunately, for this major problem.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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alfredo G.
Rating: 5 out of 5
following a purchase from 11/10/2023
Product as described, perfect.
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Philippe C.
Rating: 5 out of 5
following a purchase from 02/11/2023
ease of service and communication with my contact person
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Jean Marie D.
Rating: 2 out of 5
following a purchase from 01/11/2023
Foreign-language instructions without translation and gift-wrapping charges invoiced but not requested.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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jean claude T.
Rating: 5 out of 5
following a purchase from 01/11/2023
order received stiff and compliant
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DIDIER J.
Rating: 5 out of 5
following a purchase from 30/10/2023
Impeccable
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Jorge P.
Rating: 5 out of 5
following a purchase from 30/10/2023
The order arrived perfectly and quickly.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Helmut V.
Rating: 5 out of 5
following a purchase from 29/10/2023
Great selection, smooth handling and fast delivery. TOP!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
P
Patricia R.
Rating: 2 out of 5
following a purchase from 29/10/2023
I'm not happy with the order it's a misleading article
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Benoît M.
Rating: 2 out of 5
following a purchase from 12/10/2023
Almost 3 weeks to receive paints that are reported in stock, I find this very average. With for only information, an email, each week which informs me that my order was not yet prepared... and to finish no sign of the customer service, nor any compensation...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Alexandre C.
Rating: 5 out of 5
following a purchase from 23/10/2023
fine
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margareth D.
Rating: 2 out of 5
following a purchase from 28/10/2023
bonjour je ne pensais pas que le pot de peinture serait miniature erreur de ma part
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Philippe C.
Rating: 5 out of 5
following a purchase from 23/10/2023
I'm just discovering this site and so far so good, model selection and orders. Have a nice day.
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