Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2023
Very satisfied with the services, prices and reliability of this company; customer service is very responsive and friendly. I have future purchases planned ;-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2023
The item delivered was not as described on the 1001hobbies.fr website, so I called customer service who then sent me a return shipping label and refunded the item in full. Customer service was quite difficult to get hold of but handled the problem well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Super quality.
Thanks to you, I have a beautiful collection.
Thanks a lot.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2023
Very good, impeccable service, careful and attentive. I recommend it!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/08/2023
The plane I ordered was exactly what I wanted. It even came a couple of days early. I will do business with 1001 hobbies many more times. Thank them for me!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/08/2023
Nice kit ,looks good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/07/2023
Very good product and speed!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/07/2023
I was satisfied with the service, just like the previous times. You have never let me down. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/07/2023
Hello, I'm very unhappy with my last 3 paint purchases, why? there's too much thinner in the paint pots which makes the paint too liquid and does a poor job. the worst is the enamel brown gloss 80 pot which contains 2/3 thinner. I'm thinking of changing paint brands. Best regards. M.GUILBON.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2023
perfect
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/07/2023
Delivered as soon as in stock. Very satisfied with the goods received.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/07/2023
Everything Ok perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2023
Impeccable service. Keep up the good work!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
Very good, impeccable service, careful and attentive. I recommend it!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/07/2023
I had trouble operating their tracking and never could figure it out, But I did get the item and it didn't take too long, And it was better than I hoped,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2023
Everything is fine. Impeccable delivery, well-matched box. The plasto is just right, which means your storage is good. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
great price, fast shipping, all good stuff!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/07/2023
Fast delivery, fair price, great quality.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/07/2023
Super service, fast delivery, great quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Great navigation and product selection.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/08/2023
perfect, fast and well delivered
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/08/2023
there are no detailed french assembly instructions inside, nor any other assembly instructions, very disappointed for a first order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2023
Great communication and product!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/07/2023
Large selection and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Quick and easy
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2023
Everything perfect, this wasn't the 1st order from me from here and it won't be the last one either!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/08/2023
I ordered a red car and a blue one arrived!!! I sent you a message ...No answer!!!!! Not a very serious shop!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2023
Everything went as planned, delivery was on time and the order was in order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Delivery as ordered and quality material. Wide choice for model enthusiasts
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2023
I am very impressed with your customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2023
Perfect, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2023
As usual, despite living abroad, very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2023
Very fast delivery. Well protected parcel. Item conforms to description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
very good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
Bought for a gift, very well wrapped. A bit of a wait to get the order ready, but still on time for the expected arrival date!
Otherwise very good quality and therefore very satisfied with SH figure arts.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 31/07/2023
Received the correct article in good condition.Good service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2023
I was very satisfied with how quick you took to send the parcel through the figures for the size or absolutely amazing anybody who's got relationships world projects should buy these items very well painted I will look nice on the ship
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/06/2023
Great kit, ideal for dioramas or give room for imagination.Packaging all okay and on time
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/07/2023
fast delivery well packed everything satisfactory
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