Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 302 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/04/2023
easy to find, easy to purchase. Product is first class. long time shipping, but quality, and price worth the wait.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2023
Product arrived undamaged and in great shape and ready to be used.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2023
nothing to complain about.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/05/2023
Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2023
satisfied with my order and the various telephone contacts ,
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2023
Items ordered came through in reasonable timeframe, even with trans-Atlantic shipping. Costs, including shipping were reasonable, and material availability was good.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/04/2023
Pleasantly surprised by component availability, price & variety, but very impressed with very quick delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
Satisfied with the service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/04/2023
Large selection of rare kits. Very clear!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/05/2023
Friendly and helpful sellers. Fast and safe shipping, super satisfied. Thank you very much
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/04/2023
Super
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/05/2023
Good prices, promotions and product availability
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/05/2023
Very well stocked of any type of model you want to order. The ordering process went well and the package tracking is very well managed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2023
A bit of a wait but great customer service communications. Harry Potter Delores Umbridge wand arrived expertly packed and in impeccable condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2023
Really fast and serious, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
Friendly service, dedicated to customer satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2023
Very good
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/05/2023
Delivered quickly and neatly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
As expected, delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Order received and spot on
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2023
Nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
Everything is fine except that the address of the POINT RELAIS is not the right one. it's l'ARTESIENNE 4 RUE AUGUSTIN MALROUX A ARTHESET NON SAINT JUERY because each time I have to go and collect the parcel from a private individual who lives at the same address but in Saint juery.cordialement
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/04/2023
The delivery was easy to follow using the tracking app
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2023
Efficient
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 16/05/2023
Prompt shipment and product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2023
Great service, good updates on a slight delay in this order from multiple suppliers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
non-reference problem on paint cans.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/03/2023
Two months to be delivered despite multiple reminders and unfulfilled proposals on your part. Your colleagues and/or competitors are more efficient, it's up to you to do what it takes to satisfy your customers.
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Response from 1001hobbies
Hello, thank you for your message. We take good note of your feedback and I see that indeed, the delivery took some time due to some products ordered from our suppliers that were delayed, I'm sorry about that. I see that a discount code has been sent to you in compensation. Have a nice day,
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/05/2023
Excellent and reliable service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2023
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2023
Product arrived flawlessly and before the estimated time of arrival. Great service and excellent online experience.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/05/2023
I had been looking for a P51 kit for a long time. The people at 1001 Hobbies were very helpful and highly professional.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2023
Complete catalog, reasonable prices, fast shipping. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2023
I received my gunpla well packaged and complete it had been scheduled for late March but there was a delay t finally scheduled for late May it arrived on time and very quickly service and product impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
Super serious store and very welcoming staff.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/02/2023
Fast and reliable delivery! Good packaging, anytime again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2023
Very serious team keeps me informed of the progress of my order many products of very good quality thank you to all teams
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
Fully satisfied
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/04/2023
Very positive purchasing experience. The requested products arrived perfectly intact. The staff is very friendly and accurate in communication. Absolutely recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
excellent service
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