Customer reviews of 1001hobbies

4,2 /5

Based on 40 309 published reviews

5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Acquirente Verificato

Published on 03/03/2023 à 15h20 following a purchase from 17/02/2023

Reliable site, great products only if we really want to be picky I would say shipping a little too long.

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Geverifieerde Koper

Published on 03/03/2023 à 14h32 following a purchase from 11/02/2023

Excellent site

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Verifizierter Käufer

Published on 03/03/2023 à 13h37 following a purchase from 23/01/2023

Everything as promised!

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Acheteur Vérifié

Published on 03/03/2023 à 13h16 following a purchase from 14/02/2023

Fast and efficient

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Acheteur Vérifié

Published on 03/03/2023 à 10h48 following a purchase from 29/12/2022

Responsive to my order problem

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Acheteur Vérifié

Published on 03/03/2023 à 10h47 following a purchase from 27/02/2023

order conformed to my request and was delivered quickly

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Verifizierter Käufer

Published on 03/03/2023 à 09h50 following a purchase from 21/01/2023

The site itself is well designed and shipping is relatively quick. Ordered on 21.01. and delivered on 25.01. Can't complain about that. Unfortunately the battery was/is defective. Since then, extra forms have been filled out by 1001 Hobbies, photos have been taken and over 5 emails have been sent, but so far we have been put off with the fact that the dealer has not yet replied. This is really unacceptable...

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Response from 1001hobbies Published on 10/03/2023

Mr. Hello We have sent you an email regarding the battery, a return slip to send you a new one, and thank you.

Verified Buyer

Published on 02/03/2023 à 23h07 following a purchase from 11/02/2023

Excellent communication and very fast shipping.

Verified Buyer

Published on 02/03/2023 à 20h55 following a purchase from 03/01/2023

Very good selection

Verified Buyer

Published on 02/03/2023 à 19h56 following a purchase from 11/02/2023

Ease of navigation through website. Prompt order turnaround time. Well packaged, arrived quickly.

Comprador Verificado

Published on 02/03/2023 à 17h20 following a purchase from 10/02/2023

EVERYTHING PERFECT, AND ALWAYS ON TIME

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Verified Buyer

Published on 02/03/2023 à 15h41 following a purchase from 15/02/2023

Excellent service and delivery. Item arrived well packaged and quickly,5 days before stated date. I used the company because I couldn't get the item in the UK.

Acquirente Verificato

Published on 02/03/2023 à 15h18 following a purchase from 23/02/2023

Funko pop items arrived damaged and customer service not responding.

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Response from 1001hobbies Published on 06/03/2023

Hello, thank you for your message. We are sorry for the problem. We should be able to send you back a new figurine. It is possible that your message was lost if we didn't get back to you :( can you email us back to [email protected] with pictures of the damaged figurine? Thank you very much!

Comprador Verificado

Published on 02/03/2023 à 09h00 following a purchase from 12/02/2023

It is expensive, except for special offers, but the products are very good and unused.

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Acheteur Vérifié

Published on 01/03/2023 à 19h42 following a purchase from 30/01/2023

Hello, I received the order, the airbrush I ordered is great but the 2nd item (swastika decal) is not the right one.

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Response from 1001hobbies Published on 02/03/2023

Hello, Thank you for your comment and for your confidence. We insist on the fact that customer satisfaction is our priority. We are sorry if the product is not good. We invite you to contact customer service by e-mail, if you have not already done so, at contact@1001hobbies. There may be a problem with the product description or a problem with the warehouse, which we need to investigate. We wish you an excellent day. 1001hobbies customer service

Acheteur Vérifié

Published on 01/03/2023 à 18h06 following a purchase from 23/02/2023

Fine

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Comprador Verificado

Published on 01/03/2023 à 17h31 following a purchase from 05/02/2023

A very nice experience. very good figures. and fast shipping considering it is international. very happy. i sincerely recommend them.

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Acquirente Verificato

Published on 01/03/2023 à 16h25 following a purchase from 20/02/2023

excellent service

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Acheteur Vérifié

Published on 01/03/2023 à 16h11 following a purchase from 11/02/2023

Fast, trouble-free delivery.

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Comprador Verificado

Published on 01/03/2023 à 14h52 following a purchase from 31/01/2023

Great purchase. The product in perfect condition and arrived very quickly. The only thing to improve: somewhat expensive shipping costs.

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Comprador Verificado

Published on 01/03/2023 à 07h56 following a purchase from 22/02/2023

Fast shipping, including mails informing about the status of the package.

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Verified Buyer

Published on 01/03/2023 à 00h02 following a purchase from 15/01/2023

Nice interaction

Acheteur Vérifié

Published on 28/02/2023 à 22h56 following a purchase from 23/02/2023

Good product respect of dek=lai nothing to complain I recommend this site, cdt

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Comprador Verificado

Published on 28/02/2023 à 18h08 following a purchase from 28/01/2023

ALL VERY GOOD DELIVERY TIMES GOOD

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Acheteur Vérifié

Published on 28/02/2023 à 05h36 following a purchase from 18/02/2023

No negative points to report.

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Acheteur Vérifié

Published on 27/02/2023 à 17h41 following a purchase from 23/02/2023

Impeccable

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Verified Buyer

Published on 27/02/2023 à 15h06 following a purchase from 07/02/2023

Perfect, fast, communicative.

Acheteur Vérifié

Published on 27/02/2023 à 14h59 following a purchase from 12/02/2023

Perfect!

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Acheteur Vérifié

Published on 27/02/2023 à 11h56 following a purchase from 15/02/2023

Very responsive site, well organized and friendly team on the phone and in the showroom.

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Geverifieerde Koper

Published on 27/02/2023 à 11h18 following a purchase from 24/01/2023

24/1/23 ordered, now 27/2 still haven't received anything. Ridiculous!

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Response from 1001hobbies Published on 02/03/2023

Hello, thank you for your message and your feedback. We are very sorry for this situation. We have seen that in some extreme cases it can take up to a month for delivery. If you still haven't received anything, I suggest you email us at [email protected] and we will proceed with a new order. Have a nice day

Acheteur Vérifié

Published on 27/02/2023 à 10h31 following a purchase from 01/02/2023

Fast and efficient

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Acheteur Vérifié

Published on 27/02/2023 à 08h15 following a purchase from 27/01/2023

Thank you.

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Acquirente Verificato

Published on 26/02/2023 à 21h36 following a purchase from 16/02/2023

Good price (neither low nor high) and shipment arrived on time and packed beautifully with models purchased perfect, no scratches or damage, sealed as originally.

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Acheteur Vérifié

Published on 26/02/2023 à 18h37 following a purchase from 04/02/2023

Perfect! Just a little regret that one of the items ordered is missing... no big deal!

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Acheteur Vérifié

Published on 26/02/2023 à 17h03 following a purchase from 09/02/2023

Order arrived on time.

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Acheteur Vérifié

Published on 26/02/2023 à 16h53 following a purchase from 11/02/2023

Well-packaged parcel protecting the inner boxes of the models. Parcel arrived on time as announced at the time of ordering.

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Comprador Verificado

Published on 26/02/2023 à 14h48 following a purchase from 06/02/2023

Arrived very quickly. Good service.

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Acheteur Vérifié

Published on 26/02/2023 à 13h35 following a purchase from 09/02/2023

The deadlines are respected, the choice is vast and of quality thank you.

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Comprador Verificado

Published on 26/02/2023 à 12h50 following a purchase from 09/02/2023

The treatment, management and delivery have been impeccable. Thank you.

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Acheteur Vérifié

Published on 26/02/2023 à 10h26 following a purchase from 16/01/2023

Excellent follow-up

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