Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Professionals
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/12/2022
Excellent and very professional
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2023
My order arrived safely and promptly. The freight charge was fair. I wish I could buy the GOPlus parts ion the USA. I’m not sure why Carrera is not allowing that to happen.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2023
Good reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Fast, careful shipment, item conforms to specifications.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/12/2022
I think the service is very good.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/01/2023
Convenient and fast
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/12/2022
Unfortunately, the 1/72 scale is not quite right. The figures are slightly larger.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Super fast, impeccable package, super well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2022
Extremely responsive customer service, who immediately returned our order by colissimo after the package was lost by Mondial relay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Fast shipping, great prices. I recommend :)
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/01/2023
I am very satisfied with the delivery, quality and service. Information was comprehensive and meaningful. Any time again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Beautiful model, very good quality!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2022
Quick.. efficient , well packed kit and nothing is to much trouble. Great service. Many thanks Gavin
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/12/2022
Everything perfect and fast, very satisfied as always
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/12/2022
As always everything perfect and very attentive I recommend this store for its products and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Lots of choice, unique pieces, I received my parcel early, I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Fast. Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Thank you for your service, I do not understand why in the reviews that 1001 hobbies does not respond to mail this is wrong I sent an email at 13h45 I had a response within 1/2 hour thank you again I will continue to order from you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Very attentive and responsive delivery service. Delivery times are given and checked.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Product conforms and shipped quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
NOTHING TO SAY PERFECT
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2023
Very easy to use website and quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Fast, efficient, good products RAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
une tres belle maquette de tres bonne qualité merci beaucoups
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Transparency on the delivery of parcels, day, time and if there is a delay I am also warned :))
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 03/01/2023
The product arrived in a few days and I was fully satisfied. Quick and efficient service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/11/2022
It took me several reminders before my parcel ordered at the end of November was sent to me at the beginning of January... no one answered the phone... fortunately it wasn't for Christmas...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
very good impeccable service business to do again
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/12/2022
everything perfect, goods and shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2022
First time visit. Will look at more items soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
SATISFIED IN EVERY RESPECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Intuitive site, easy to find what you're looking for
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2022
shipping did take a hot minute, but what i ordered was packed very well, and arrived undamaged. good experience,,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Fast, perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2023
well-designed site, pleasant to visit.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Everything is perfect, with a wide selection of items. The only negative point concerns the aeromodelling activity, where I find the prices excessive, about twice as expensive as the specialist sites. I've been involved in this activity for many years.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
PERFECT
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/01/2023
It is exactly the same as the picture, delivered on the date I was told.
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