Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Large selection of quality models Well packaged in gift boxes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
on-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2022
the orders I've placed have corresponded completely to my expectations and have been delivered promptly.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
Plastic models to assemble and glue of good quality, affordable prices, fast service, very large catalog. Thank you.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/12/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Top!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2022
Arrived earlier than expected. Very good.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2022
Product did not arrive until 8 days after it had been quoted for delivery. As such it was of no use.
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We deeply apologize for the inconvenience. See you soon https://www.1001hobbies.co.uk/
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/11/2022
all very well except an order for a jagpanter from Meg that has not arrived and I have not heard anything for many months. Regards.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/12/2022
Everything went smoothly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2022
Impeccable and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
On-time delivery, efficient packaging
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/12/2022
Excellent
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2022
Package arrived very late Split in two Instructions in English only
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are important to us and we take them very seriously. Please do not hesitate to contact our customer service department by e-mail at [email protected] with photos, or by telephone on 01 79 73 68 76. We wish you an excellent day. 1001hobbies customer service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/12/2022
Correct shipment and in the estimated time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
there's a wide selection and it's a good thing that unavailable products are clearly marked.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Fast and compliant, thank you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/11/2022
Everything worked out wonderfully - always happy to return
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/11/2022
Simply great! Shipping faster than expected and very nice product. I can recommend with a clear conscience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Bonjours c'est très bien fini en 2 jours merci beaucoup c.est la première fois que je fait des chards pour mettre sur la remorque merci encore .j.ai latitude de faire des camion américains 1/24 sa change
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
fast shipping, package in very good condition
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 23/12/2022
very good
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/12/2022
Everything is fine!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/09/2022
I received three Nendoroids from Hololive from 1001hobbies. Every delivery came as announced - even those that were pre-ordered 6 months in advance. For goods from Japan, this is really great. All packages were very clean and the goods were carefully packed. Highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2022
Perfect delivery, good advice on the site, a success during these Christmas vacations. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
The article corresponds to my expectations. The packaging is neat. The delivery was made within the expected time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
As usual, perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/12/2022
Item as described with quick international delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/12/2022
Very glad I got it! Family history makes it a must ta get, tried fer years, finally got a Los Angeles now! Looks good, price was good and shipping was fast! Thank you very much!!!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2022
I didn’t like this. I was excited for a model for my husband for Christmas that I ordered many weeks before. It arrived AFTER Christmas despite paying the extra for delivery. When contacting customer service, I am told to wait for someone then no one comes. The day someone answered was to tell me it’s coming still. No resolution whatsoever and the model came in a destroyed box. Very unprofessional
Response from 1001hobbies
Dear customer, We would like to thank you for your feedback, which is very important to us. We are very sorry for this situation which is beyond our control. Unfortunately, we have no control to force a delivery person to deliver faster than they can, especially during the holiday season. We apologise for the damaged parcel, again this is beyond our control. If the item inside is defective, please leave us a message on [email protected] with photos, so that we can find a solution. Thank you
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/12/2022
Hello everyone, at first I was a bit septic about the site, but I have to absolutely revise my doubts. The site/seller is absolutely trustworthy and the goods that were delivered were of excellent quality. Payment + shipping were no problem at all and also super fast! I can therefore only recommend this store to everyone!!!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/11/2022
very well, I am satisfied with the seller, knowing that the sale price was also lower for some reason, they have respected it ....
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 19/10/2022
They have many games to choose from. But when it comes to shipping they leave much to be desired as I have been waiting for the arrival of a game more than three months, it's a shame, because I would have made more orders.
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Response from 1001hobbies
Hello, thank you for your message so important to us. Indeed, I see that the game has taken some time to arrive due to a restocking difficulty, we are very sorry. We hope the package arrived in good condition and that you are satisfied with the game. Have a nice day,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Fast and efficient
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/12/2022
Didn't arrive in time as stated
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you [email protected] n case needed. See you soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Very low
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/12/2022
I easily find what I am looking for. Shipping is neat! (Well, securely and securely packed). Sometimes there is a bit of a wait for orders, but this is understandable when external ordering is required. Very good service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Very good handling of the order, very good value for money, fast delivery despite parts not being available at the time of ordering. Thanks to the whole team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Rapidite,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Order received promptly when colors were in stock
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