Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
responsive store and top-notch customer service!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/12/2022
good response to the request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Fast delivery, very good follow-up and the car is perfect - my son is enjoying it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Order arrived safely. Models as expected.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/12/2022
Product arrived in great shape and in a reasonable amount of time considering coming from the EU. Very happy with the transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
User-friendly, accessible site.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/12/2022
Fast delivery, 100% recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Order conforms, well packaged. Very appreciative of the information sent by e-mail concerning the delivery and receipt of the order.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/12/2022
Fast and good delivery
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/12/2022
Fast delivery and well packaged.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
I was kept well informed of the progress of the delivery, which was quicker than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
parcel received in a very reasonable time, attractive prices.merci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Very quick and clear navigation, very well organized.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/12/2022
very good
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 05/12/2022
First, the order took longer than you are led to believe at the time of purchase, I placed my order on December 5th and it only arrived on December 22nd. But I almost didn't receive it because the 1001 hobbies company didn't write down my complete address and that's why the letter carrier couldn't deliver it. Luckily I went to the office the same day to find out where my order was, otherwise they would have sent it back to France. In the mails I received from 1001 hobbies my address was always complete. This has been my case, I don't know how often this happens with this company.
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Response from 1001hobbies
Hello, thank you for your message. We are glad to hear that the package has reached you after all. I am surprised that the address was incorrect: we automatically use the address you validate when ordering. If you still have it, please take a picture of the label and email it to us, so we can better understand what happened: [email protected] Thank you for your help.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Well-designed site with practical search engine and filter Fast parcel delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/12/2022
Top service!
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/12/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
all is ok
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Verified Buyer
Rating: 2 out of 5
following a purchase from 31/10/2022
Took nearly 2 months to receive my order and your website said everything was in stock
Response from 1001hobbies
Dear customer, You ordered on 31/10/2022 18:15:14 , a product which is available from our supplier within 1-2 weeks. The product left on 18/11/22 at 14:41. I am very pleased with the quality of the product and the quality of the service provided by our supplier. We regret this delay but we cannot do otherwise and we regret it. We apologise for this. Customer care
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/12/2022
Item according to description, fast shipping. Satisfied with the purchase.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/12/2022
Fast delivery
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/11/2022
I have to say that 1001 hobbies responded timelessly to my emails regarding my missing package and their Customer Service Dept. were very attentive at all times.
My husband was delighted with his goods when it finally arrived due to delays with the post and I would buy from this organisation again without a doubt.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/12/2022
very fast, very informative, very reliable - thank you very much
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Fast and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
no prpobleme
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
nickel, great reactivity from the after-sales service when an order had to be modified a few days before christmas, a small error despite everything in the said order, but no worries, again an after-sales service that reacted within the hour 2 days before christmas. what more can i say? nothing! it's top notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Serious company. Shipping was on time to put the gift under the tree.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Exactly what I expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
first order, perfect from start to finish! See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Easy ordering on the site. Fast shipping and receiving.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/11/2022
I’ll use them again…soon!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/12/2022
I like thank you for getting my delivery to me before Christmas as it was a present you got it to me in time and was delivered at the right address not like other companies that keep delivering them some where els so thank you have a wanderful Christmas and all the best for the new year 2023
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2022
Shipping times to the USA are understandably lengthy. The service and products are excellent. I was able to find items at 1001 Hobbies that I could not locate anywhere else. I would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Very fast and trouble-free service - Very good communication between the various stages of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
everything is perfect
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/12/2022
Great site in Italian, well navigable. lots of products, fast shipping, good packaging, package tracking. Great site!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/12/2022
Excellent service and delivery time.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Order processed quickly and received promptly.
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