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A
Rating: 5 out of 5
First order ever, arrived after a while, but arrived with everything I asked for. Well sealed and undamaged
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2 and 5 stars
Reset filtersV
Rating: 5 out of 5
Perfect, fast, great customer service, highly recommended.
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C
Rating: 5 out of 5
The best place to find what you are looking for. Exceptional service
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A
Rating: 5 out of 5
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
Order processed and dispatched promptly - highly recommend! :-)
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C
Rating: 2 out of 5
I have not received anything yet
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V
Rating: 5 out of 5
Arrived in time for Christmas which I was concerned about one happy grandson .
A
Rating: 5 out of 5
very good experience, impeccable delivery with excellent lead time
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Everything was perfect! Thank you
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A
Rating: 5 out of 5
nothing to say, perfect )
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A
Rating: 5 out of 5
smooth site satisfactory delivery
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A
Rating: 5 out of 5
good site
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A
Rating: 5 out of 5
Very good site, products in line with expectations. What's more, very efficient customer service, they solved a small delivery problem quickly and efficiently. 10/10
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V
Rating: 5 out of 5
Excellent service. I would highly recommend.
V
Rating: 5 out of 5
Excellent!
A
Rating: 5 out of 5
Very good advice over the phone, someone who knows the products on the site,
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A
Rating: 5 out of 5
received the parcel no problem all is ok cordially
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A
Rating: 5 out of 5
Well-designed site, easy to navigate.
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C
Rating: 5 out of 5
My first purchase has been very satisfactory, I will be placing another order soon.
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V
Rating: 5 out of 5
Everything worked out great, fast delivery
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C
Rating: 5 out of 5
Very professional company, with a very complete web page, that allows to operate with infinity of manufacturers of scale models and to accede to its products with great facility, independently of the country of origin of the same ones. Contrasted quality in all the offered products. Very well coordinated shipments with the courier services, with very precise deliveries in the dates announced by the same ones.
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A
Rating: 5 out of 5
fine
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V
Rating: 5 out of 5
Awesome
V
Rating: 2 out of 5
I have no idea if I will ever receive my order. It supposedly left France last month, but I have no idea where it is - maybe stuck at a port somewhere - or if I'll ever get it. And the online chat is in French. So I feel helpless.
A
Rating: 5 out of 5
Excellent model. Good difficulty.... A pleasure to build
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C
Rating: 5 out of 5
Product delivered in perfect condition as agreed!
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A
Rating: 2 out of 5
Order date: 26/12/2021 Hello, for my 1st order, I am very disappointed ... we are far from the 2 to 4 days of shipping!
I chose your site, even if it meant paying a bit more, thinking I was dealing with professionals...(who respect customers... no info!) seeing that things weren't moving very fast, I recommended almost all the items on a well-known site, where you can buy anything you can sell on the internet.... the very next morning, I began to receive my 1st parcels ... and after three days, I had received everything! and cheaper! no comments! sorry, but this will be my 1st and last order on your site ...
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I chose your site, even if it meant paying a bit more, thinking I was dealing with professionals...(who respect customers... no info!) seeing that things weren't moving very fast, I recommended almost all the items on a well-known site, where you can buy anything you can sell on the internet.... the very next morning, I began to receive my 1st parcels ... and after three days, I had received everything! and cheaper! no comments! sorry, but this will be my 1st and last order on your site ...
V
Rating: 5 out of 5
Very happy with everything that happened with 1001 hobbies
A
Rating: 5 out of 5
I made a first purchase on this site, after which I had some questions. Customer service was very responsive. I then made a second purchase. Both orders arrived quickly and in excellent condition. I recommend this site!
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V
Rating: 5 out of 5
Super product, always happy to return
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C
Rating: 2 out of 5
On 12/27/2021 I placed my order, I was assigned the number ODKOJXKBC, today 11/01//2022, I am still waiting to receive it.
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V
Rating: 5 out of 5
Highly recommended, also very helpful and competent in case of problems.
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A
Rating: 2 out of 5
The order was very easy to place on the site. Navigation was not a particular problem. It says that the item is on pre-order. But two and a half months after the release date, I still haven't received anything. No e-mail from the site to explain the situation. I wrote to the contact person who still hasn't replied. All I've received are promotional offers I don't care about. I'm waiting for my order. And I'm not going back to this site.
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A
Rating: 5 out of 5
Fast delivery and item as described, I recommend
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V
Rating: 2 out of 5
My shipping cost went from 15.oo to 49.oo after adding one very small and weightless item...
Their shipping prices are confusing and seem high.
Their shipping prices are confusing and seem high.
A
Rating: 5 out of 5
Order received on time, well done to the 1001 hobbies team!
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A
Rating: 2 out of 5
Order not received after a month, even though the items were indicated as available. I haven't heard from them, but I get a lot of advertising by e-mail...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 5 out of 5
well
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A
Rating: 2 out of 5
Delivery time too long!
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