Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
very attentive to its customers. flawless service even when there are delays, which is understandable. thank you and see you soon.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/12/2021
Great store with very pleasant prices. Tracking via a French shipper and website is the only thing that could be better. All in all , incredibly satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
As expected, perfect delivery, nothing to complain about, my 25 year old son is very happy, he builds models and is no longer on his laptop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very good, sometimes you have to wait a few days depending on product availability, but everything is indicated in advance on their site, which is very up to date. Serious and professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Perfectly satisfied Super efficient TOP customer service Laure Daricault is an excellent consultant
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/12/2021
Super fast delivery thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Hello, the paints recommended by you for the model do not correspond to the model.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 16/12/2021
Package ordered December 16 with expected delivery between December 20 and 23 arrived December 28. It was a gift for Christmas... So on December 24 I had to rush to find an alternative.... Very annoying...
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/11/2021
Je cherchais un modèle spécifique à offrir à mon petit-fils, une Mustang. J'ai trouvé ce que je cherchais sans problème: explications détaillées de l'article et bon prix. L'article est arrivé rapidement et en parfait état: bravo!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/12/2021
Perfect, nothing to report. Highly recommended!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/11/2021
Shipped very quickly!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/11/2021
Was wary as I hadnt heard of company before. But was extremely pleased with it. Good Prices, Easy to use Site, Good Delivery time. Will definatly be using them again and would happily reccomend to others.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2021
Smooth transaction for a discontinued Futaba part which I couldn't locate in the US. Fast shipping although a shipping notification and tracking would have been nice. I was just about to open an inquiry when the order showed up in my mailbox.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2021
Loved the service, Was shipped out very quickly, and arrived at my doorstep in a very timely manner. Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/11/2021
Excellent kit and delivery was very quick.. Excellent service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2021
Everything ok with 1001hobbies.es. But not so happy with the courier company.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2021
the search engine is approximate given the number of products you have a lack of description on the product sheets
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
rass
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
fast service. i recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Serious site. Very good order tracking.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 10/12/2021
prompt service, even in this busy Christmas period
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
reliable site, on-time delivery; reasonable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Very responsive, good packaging and very short lead time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Delivery on time. Top of the line
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Great site. Fast and efficient. Would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
everything was as I ordered
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/12/2021
everything ran perfectly
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2021
Very mixed opinion, complicated order, order of 3 puzzles. After 3 days it was still being prepared, even though the site talks about fast delivery. When I sent a message, I was told that 1 puzzle was missing, and I was automatically given a credit note which did not interest me. I ask to cancel the order, and they accept my request and promise me a refund. 2 days later, this incomplete order is shipped. I'm offered to send the order back.... In short, after I don't know how many exchanges by e-mail because it's impossible to get them on the phone, I pick up the puzzles at a relay point and they promise to reimburse me for the missing puzzle which is still a credit .... I accept but I'm waiting..... Too bad they don't update the unavailabilities. The puzzles are great, well protected. But the after-sales service is pretty disastrous in the event of a problem that could have been resolved very quickly...
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to apologize for this incident. Please believe that this type of incident is not representative of the services and quality we offer. Because of the high demand due to the holiday season, our services take longer than usual. We thank you for your understanding Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Fast and accurate shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2021
Compliant products. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Fast and accurate delivery!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/12/2021
I was absolutely delighted to find a rare Night Before Christmas Loungefly bag on 1001 Hobbies, that wasn’t on any other website I’d searched. Fast delivery with updates. Thank you
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Verified Buyer
Rating: 2 out of 5
following a purchase from 04/12/2021
The two stars are because we did get our order eventually. But be warned that the products are shipped from another country and this company does not answer their phone or emails. You just have to have faith it will get there. I paid 45 dollars for expedited shipping however it still took 2 weeks for it to leave their warehouse in France. I ordered something else regular shipping and it took the same amount of time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
very satisfied with my order and moreover received on the 24th and well packaged
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/12/2021
everything is made of plastic, even the sails, it all comes in bulk
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2021
When you're missing an item from such a large order, it's a shame to block it in its entirety and delay delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
I place an order every month and the gift code has already expired, which isn't very commercial...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
A quality and practical site. On the whole, delivery times were respected. Slight delay in December but before Christmas so that's the main thing and an e-mail to let me know about the delay. Quality products and lots of choice!
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