Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 317 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
Fast delivery. Wide choice of colors
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2021
Great price and constant updates regarding shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
Nickel product Fast and reliable seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Super! The model car is of excellent quality. As for shipping, it was ultra fast. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Good delivery times and packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2021
nothing to complain about and yet I'm a grouch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2021
Nikel as always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2021
Everything is perfect
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/10/2021
Professionalism, speed, good communication.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/10/2021
Excellent quality item fast delivery extremely pleased except for the packaging, unfortunately the packaging in my opinion is totally inadequate delivered only in bubble wrap and no hard coverage to protect the box apart from that I am pleased with my purchase .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
all OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
RAS ALL IS WELL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2021
I've been ordering from 1001 maquette for several times now, and so far I've never been disappointed... A very good order tracking system... And simple, practical personal delivery.
Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
No problem Site to be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2021
Perfect for the site, delivery and speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
Interesting site with a wide range of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
Product conforms, well packaged, excellent delivery times, better than advertised. Top product.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/10/2021
Smooth purchase process, fast delivery, well packaged, all items in top condition, exactly as described. The colors of the puzzles are as pictured. Everything is very good! Again and again with pleasure and many thanks !!! :)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/10/2021
Order delivered on time but very disappointed by the contents of the box, badly deburred parts, brittle and difficult to assemble.I will not order any more products from this brand.very poor value for money.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 12/10/2021
Almost a month for delivery of a product that was listed as immediately available
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/10/2021
Excellent fresh website.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/10/2021
Items arrived in good condition, fast shipping. Very satisfied.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/09/2021
Again, another prompt service.
Thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2021
Order arrived very quickly. Very good communication.I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/10/2021
Not much to say; 1001 Hobbies had the item I wanted, at a price I was prepared to pay and it arrived in a reasonable time (from France).
A satisfactory transaction.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2021
A fast professional serve first rate
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/10/2021
satisfied
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/10/2021
the website is easy to navigate
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 02/09/2021
Biblical times to get products , I had to solicit myself to get the available sent and get the missing refunded . You can not wait that long to get products
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Response from 1001hobbies
Dear Customer, Some of the products in your order were removed from stock by our suppliers before we received them. This caused a delay in delivery time and we sincerely apologize.
However, we will only send the products to you if we receive them, and we are always available to inform you about your pending products.
Sincerely, The Sales Department.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2021
Fast and easy purchase and delivery. Highly recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/10/2021
Shipping was fast since it came over sea
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/10/2021
Very good company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
We've always been very satisfied with 1101hobbies, both in terms of reception, order preparation and delivery. There's just one drawback, and they know it, because I've already told them: when you choose a model, theoretically you order the paints that go with it, but there's nothing on their site to indicate the appropriate colors for the model you want to order. They really need to improve on this. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2021
After several orders for different brands of paint, I've had no problems whatsoever, everything is always well packaged and sent quickly. The only minor point is that the label on the tamiya pots hides the product number.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
Easy site navigation. Large product selection. Excellent order tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2021
Impeccable. Order arrived on time, no problems.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 25/10/2021
just fine
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/10/2021
Quick and easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2021
Plenty of choice in ranges and correct delivery times
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/10/2021
Very receptive to customer's needs and quick to respond. Very pleasant transaction and will be ordering many more scale models through them.
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