Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 319 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/08/2021
Everything correct and fast
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/07/2021
Great customer service. Kept me notified of the delivery status of my product the entire time. Postage was a bit high, but it was being sent from France to the U.S.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
Full choice, product well presented, kept informed throughout the process, from shipping to receiving, multiple choice for receiving addresses if not at home, payment by visa card and BANQUAIRE! Quality product. Nothing to report, I highly recommend it!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 27/08/2021
Great and super fast delivery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 05/08/2021
Timely enough in delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
This time fast and affordable
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/08/2021
Fast delivery - everything perfect
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 09/08/2021
As the mail comes from France, it takes a little longer, but otherwise everything is ok.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/07/2021
excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Fast delivery well packaged very professional thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
fast
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 15/08/2021
Unfortunately there is no item description, which didn't bother me at first. Only after the order arrived did I notice that there were two different parts per set. Not too dramatic.
However, shipping took a whole 12 days from receipt of payment to handover to the shipping service provider, even though the parts were in stock according to the homepage.
The confirmation that my order was being processed was successful after 3 days, which is a relatively long time.
Probably my last order from this retailer.
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Response from 1001hobbies
Sir, Thank you for your comment. We regret this incident and the delay in processing your order.
We would like to inform you that the product you ordered is out of stock at our supplier on 16/08/2021 09:36:02. As it was a public holiday, our supplier was closed. As a result, he sent us this product immediately after his reopening on August 21, 2021. We received it on 24.08. and sent it back to you.
We apologize again for the delay in processing your order.
We apologize for the delay in processing your order, 1001hobbies customer service.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/08/2021
Everything went smoothly. The delivery time was short, the products were all correct and in general everything was fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
nice product discovery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Fast shipment and compliant product; other orders will follow...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
everything received on time! thanks to the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Order received quickly and in perfect condition.
Very satisfied.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/08/2021
excellent service ad fast delivery in a timely manner
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2021
I got a rare kit, sold out everywhere for a very good price. Fast Free shipping from France to the uk. Perfect
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
The model is small and a little expensive, but you know that when you buy it. Shipping and handling are fast and the follow-up meticulous.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
parcel received complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
very good. Product corresponds to my expectations, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
Perfect nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Fast delivery, very well protected box... I'm waiting to have all the tools to start assembly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Conformity of the products ordered, speed of shipment despite the health situation. Excellent value for money. I recommend 1001 Hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
Everything is great. The only thing that can be said for it is the site navigation. For example, if you type bending machine, you won't find anything. You have to type in Mantua, one of the brands that offers them, to find any.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
easy to navigate on the site fast delivery of the order with solid packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Very fast and efficient delivery and always takes care of very good packaging.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/08/2021
All excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Perfect customer service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/08/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
efficient, no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Clear site navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
The order was received very quickly. And, everything is ok.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/08/2021
Great selection, competitive prices, speedy processing of orders and helpful updates of orders while in transit. Will definitely order from them again.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Serious company, top follow-up and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2021
Seriousness is a quality you have.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2021
Fast and careful shipping, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
Excellent seller, nothing to say, everything taken care of
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