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V
Rating: 5 out of 5
The craftsmanship is excellent and they have already taken their place on my display among the WWII aircrafts collection. Thank you very much for your great service.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2 and 5 stars
Reset filtersV
Rating: 2 out of 5
This transaction was really weird. The order was done via eBay. It took forever to arrive--3 weeks. I tracked it, and discovered that item was if I never bought it, AND it showed up $20 more! Very confusing. I actually thought I didn't REALLY order it! Then poof, it arrives on my doorstep days later, in a huge box! The item box was only 11 inches long and 3 inches tall. I could have fit at least 6 of those boxes (air to air missiles for F16 models) in that 1 huge box. No wonder the shipping charges were so high! I feel like I have been ripped off a little bit because of the shipping. Unfortunately, they were the only ones that carried this item so I'm not sure what I'm gonna do when I need item again for my special needs son of 30 years.
A
Rating: 5 out of 5
Service is normal!
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V
Rating: 5 out of 5
Very good website with a large selection and good prices. Order was delivered very quickly and was very well packaged..will certainly order again.
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V
Rating: 5 out of 5
Everything is fine ...
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A
Rating: 5 out of 5
Site with a lot of choices,easy and fast search.perfect order and fast shipping.great.
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V
Rating: 5 out of 5
Although originating in France it arrived fairly promptly and cleared customs in one day, so all necessary paperwork was correct.
A
Rating: 5 out of 5
At the top
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V
Rating: 5 out of 5
Everything was a perfect fit!
I will certainly order again
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I will certainly order again
C
Rating: 5 out of 5
Very fast with the shipping service.
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A
Rating: 5 out of 5
clear and pleasant site with more than interesting prices. fast delivery.....je lerecommande
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G
Rating: 2 out of 5
Finally received after an uncertain period, no track and trace working properly. I am not yet convinced to order here again, maybe if the service improves.
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Response from 1001hobbies
Hello, Thank you for posting your comment. Thank you for contacting customer service. We will reply to you as soon as possible. We regret this incident and apologize.
Thank you for your understanding, 1001hobbies customer service.
Thank you for your understanding, 1001hobbies customer service.
A
Rating: 5 out of 5
No problem - order conformed and received on time
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V
Rating: 2 out of 5
On August 8th 2021.I received merchandise l have ordered.
I have ordered romanian infantry and others .but romanian infantry is missing.
Please ship the romanian infantry that is missing on your
shipping cost.
Thank you for your prompt attention,
I have ordered romanian infantry and others .but romanian infantry is missing.
Please ship the romanian infantry that is missing on your
shipping cost.
Thank you for your prompt attention,
Response from 1001hobbies
Good morning,
Thank you for your comment. We would like to inform you that this product has not been sent because we had a stock error. We would like to inform you that we have refunded this reference.
Thank you very much,
1001hobbies
Thank you for your comment. We would like to inform you that this product has not been sent because we had a stock error. We would like to inform you that we have refunded this reference.
Thank you very much,
1001hobbies
A
Rating: 5 out of 5
everything was ok
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V
Rating: 5 out of 5
This is an excellent seller. I will most definitely purchase future items from them
V
Rating: 5 out of 5
Excellent selection if products and quick shipping to the U.S. Would buy again.
A
Rating: 5 out of 5
Perfect!
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C
Rating: 5 out of 5
Product in perfect condition. Delivery at the agreed time. Perfect packaging.
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V
Rating: 5 out of 5
Excellent service, fast delivery from France to UK. Was able to purchase items that can be hard to get here, will certainly use again! Many thanks!
A
Rating: 5 out of 5
Fast and compliant. Perfect.
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V
Rating: 5 out of 5
Fast service
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V
Rating: 5 out of 5
I am very satisfied Recommendable
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V
Rating: 5 out of 5
I did receive my order. Everything arrived as expected. The box that my order was shipped in looked as though it was almost had a rough trip getting here. Nothing was damaged.
Thanks,
Erron H.
Wichita, Ks
Thanks,
Erron H.
Wichita, Ks
A
Rating: 5 out of 5
thank you good purchase
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V
Rating: 5 out of 5
great service good communication on all process from order to delivery
V
Rating: 5 out of 5
I am very satisfied and will certainly order here again.
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C
Rating: 5 out of 5
All good, easy, fast and trouble-free
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A
Rating: 5 out of 5
Very good choice!! fast service and careful shipping!! I recommend 1001hobbies.fr !
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A
Rating: 5 out of 5
tres bien bon cite
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V
Rating: 5 out of 5
Real time inventory, great communications, fast delivery. Great service. I keep coming back.
A
Rating: 5 out of 5
very large selection - fast delivery i recommend
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A
Rating: 5 out of 5
Very clear site, easy to find what you're looking for. Nothing to say except that I will recommend this site to friends.
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A
Rating: 5 out of 5
Satisfied on everything except the special case of ageing paints, in which many references are out of stock.......Pity!
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A
Rating: 2 out of 5
Correct shipment BUT products not tested, result: unusable products
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Response from 1001hobbies
Hello, Thank you for your comment. Our customer service will contact you as soon as possible.
Sincerely, Laure
Sincerely, Laure
A
Rating: 5 out of 5
Fast delivery, well-protected box, complete satisfaction.
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A
Rating: 5 out of 5
Item as described; confirmed and fast delivery time. Highly recommended.
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A
Rating: 2 out of 5
Paid for a 2/3 day delivery of a product supposedly available on the website. It arrived 10 days later when I was already on vacation. No excuse, no refund of shipping costs...
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Response from 1001hobbies
Hello Mr Fantino, Thank you for your comment. We would like to inform you that the product you ordered is indicated as "Shipped within 4 to 6 working days " which means that these products are in stock but with our supplier. yes, with 142000 products, you will understand that we cannot stock all these references in our warehouse. We regret that you did not see this information, and apologize for this delay .
thank you for your understanding, 1001hobbies customer service
thank you for your understanding, 1001hobbies customer service
C
Rating: 5 out of 5
Very good service, fast shipping and good troubleshooting in case they don't have real stock of an item.
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A
Rating: 5 out of 5
Very good Thank you
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