Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
very clear
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/03/2021
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
The shipment was very fast, the model (although large) well protected. I recommend it.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/02/2021
Everything is perfect.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/03/2021
Excellent service - very good prices, easy ordering and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
The site is correct. The packaging is clean and neat. The delivery time is satisfactory. Customer service is good.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2021
Really great shop. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Fast and careful delivery, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Five stars because there are only a few days between ordering and receiving. And we know exactly when the package will arrive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
....
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/02/2021
Fast delivery
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 10/01/2021
Good. Service.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/02/2021
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
When everything is in stock, very fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Fast and compliant...
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/03/2021
Despite the name 1001 Hobbies.co.uk, this is a French company. You think that you are buying from the UK and their site doesn't clarify that you are importing and subject to import charges. Any complaints are ignored and you no longer exist once they have been paid. I will never use them again. 0/10.
Response from 1001hobbies
Mr.
Thank you for your comment. Our offices are in France and all products come from EUROPE. In addition, we inform our site that customs taxes may be applied above 135£, we regret that you have not seen this message.
Sincerely,
1001hobbies customer service. 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
no problems with quality and delivery times
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/03/2021
Fast shipping and the product at the best price!!! I will buy again
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/03/2021
very nice puzzles
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
I was looking for elements in 1/72 scale, in view of diorama projects focused on "Liberation of Paris " Leclerc army and Italian air force in Libya. An effort must be made in terms of precision of answers on " scale " criteria;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Always satisfied with the order. Large choice of 1/72 scale. And new molds
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
good value for money and a wide choice of models, on-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
everything is impeccable except the matt varnish !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
No big problem, maybe one line to link the model to the essential equipment! But that's not a reproach, my lack of experience is certainly the source of this reflection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2021
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Very good nav. easy. You find what you're looking for quickly.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 02/03/2021
Am satisfied with the site and handling of the order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/03/2021
Excelente servicio de comunicación y de status del envío.
El paquete fue recibido en muy buenas condiciones.
Gracias!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Fast, accurate delivery
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/03/2021
Fast shipping, well packaged. No problems at all.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Very practical site. Fast, impeccable service. A successful first experience that encourages loyalty. To be recommended without hesitation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Accurate site is clear, easy to use and find the products that interest us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
....
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/02/2021
In spite of not having one of the products, the attention to my requirements has been very correct and personal and after correcting the mistake they have attended me very very well, treating me as a good customer, sending me two products for free, so they will continue to have me as a customer and I will recommend them to as many people as I can, starting with my students of models, which are about 20. So I will continue to buy from them. I recommend it to everyone. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Super site
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/02/2021
They meet the announced delivery deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Well-designed and practical website . Fast order processing . Careful and well-protected shipment . Good communication on parcel tracking . Correct prices .
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/03/2021
Top !
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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