Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
friendly staff and good advice very fast delivery (Portugal) small downside: packaging lacks rigidity i recommend this Soci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
VERY GOOD FAST SERIOUS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools. Nice shop with a good range of tools.
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Response from 1001hobbies
Dear Mr Leen Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/02/2021
Easy to navigate site good product descriptions fast and impeccable shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools. Nice shop with a good range of tools.
Response from 1001hobbies
Dear Mr Leen Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Fast delivery and conforms to my order. I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Order received conform but delivery time too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
The whole process from order to delivery went perfectly. M
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Fast delivery and contents as ordered. Package arrived in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
perfect I recommend you to my friends who practice model building
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
I'm very satisfied with the quality of the products, the delivery network and the packaging. It met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
No worries about receiving the parcel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Very fast and efficient BRAVO merc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
deadlines met....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Always satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Very satisfied with the speed and quality of delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/02/2021
very customer friendly not really the cheapest on the market But very reliable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
With a .co.uk website and a UK contact number assumed it was a UK based company as nothing to give true location obvious on website. MISTAKE. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
They claim to have never received my payment even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2021
All is well. Thank you.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2021
Everything great as always
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2021
Excellent service. Seriousness.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2021
I received the order in perfect condition and on time.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 08/02/2021
The order arrived two months late, it is true that what I expected arrived and it was in good condition, but I don't think I will buy again with such long delivery times.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2021
top very satisfied
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2021
Absolutely reliable very fast delivery simply great!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2021
Super fast and reliable!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Good value and quick delivery ten out of ten!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2021
Fast deliverygood quality
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/02/2021
Outstanding transaction super fast shipping and model arrived in perfect condition. Highly recommended
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/02/2021
punctual and accurate
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/02/2021
Excellent service. Good communication and courtesy in shipping information. Willingness to respond to any inquiries. Good.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Amazing service Amazing service! Definitely will buy from here again! Thank you 1001 Hobbies!
Response from 1001hobbies
Dear LONA Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
They have a wide variety of parts! They have a wide variety of parts!
Response from 1001hobbies
Dear Kyle, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Fijne website met ruime keuze uit… Fijne website met ruime keuze uit diverse modellen. AANRADER.
Response from 1001hobbies
Dear Noël, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Amazing service! Definitely will buy from here again! Thank you 1001 Hobbies!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Not worth buying.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Very good webshop from France Very good webshop from France. Nice prices and pretty fast delivery from France to Holland
Response from 1001hobbies
Dear customer, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Really detailed model-easy to build-all parts needed in the box including paint
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2021
Excellent service..will be using again Excellent service..will be using again
Response from 1001hobbies
Dear Nigel, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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