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A
Rating: 5 out of 5
As usual: - fast shipping - very well packaged - good follow-up
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 314 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2 and 5 stars
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Rating: 5 out of 5
order shipped quickly good service
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A
Rating: 5 out of 5
The person I spoke to on the phone was very pleasant and answered all my questions.
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A
Rating: 5 out of 5
The game ordered arrived on time.
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A
Rating: 5 out of 5
Parcel received on time Very correct parcel Good su
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A
Rating: 5 out of 5
Order and deadline
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A
Rating: 5 out of 5
Excellent order tracking, fast and efficient
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A
Rating: 5 out of 5
Fast, accurate delivery
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A
Rating: 5 out of 5
Transaction Ok. Fast shipping
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A
Rating: 2 out of 5
Incredibly slow.I am still waiting for... Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
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Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
V
Rating: 5 out of 5
Fast delivery, very well packaged, will order again thank you
V
Rating: 5 out of 5
Great service
A
Rating: 5 out of 5
They didn't meet the 2 day shipping it took them 15 days but they were good great packaging new product!
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A
Rating: 5 out of 5
Excellent seller very good cost and shipping time. 100% reliable
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A
Rating: 5 out of 5
Great product fast and accurate delivery thank you
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V
Rating: 2 out of 5
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
V
Rating: 5 out of 5
Very satisfied with the first rate… Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I’m building. These pieces really enhance the kit building. I’m in the United States so I have to anticipate the shipping times, but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I’m building next.
Response from 1001hobbies
Dear Mr Chinnis Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
G
Rating: 5 out of 5
Great selection and delivered nicely on time
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Customer service is attentive, competent and efficient, both in terms of advice on finding the right product and in terms of follow-up and delivery.
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A
Rating: 5 out of 5
delivered on time. well packed
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Rating: 2 out of 5
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
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Rating: 5 out of 5
Very happy with the site. Very fast delivery. Puzzles well protected. I had a problem with the order and thanks to your responsiveness everything turned out fine. I
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Rating: 5 out of 5
Order delivered very quickly... Santa will be able to fill his sack... Thank you for your promptness
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Rating: 5 out of 5
delivery as expected, even 1 day early
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Rating: 5 out of 5
Very satisfied excellent tracking of the package and was informed of the small delay with new date of rece
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A
Rating: 5 out of 5
Package delivered on time. RAS. parfai
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A
Rating: 5 out of 5
Clean the package arrived quickly no bad surprises inside
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A
Rating: 5 out of 5
I am satisfied with my purchase from 1001maquettes. I recommend
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V
Rating: 2 out of 5
Goods are ok but 250€ gift wrapping for a mini piece of paper primitively wrapped and without a gift bow that disappointed me very much.
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V
Rating: 5 out of 5
Everything is fine !!!
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C
Rating: 5 out of 5
Perfect package, very well protected. I will repeat for sure
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A
Rating: 5 out of 5
Very satisfied with the first rate... Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I'm building. These pieces really enhance the kit building. I'm in the United States so I have to anticipate the shipping times, but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I'm building next.
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Response from 1001hobbies
Dear Mr Chinnis Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Rating: 5 out of 5
I have had several dealings with this company and have always found them to be professional in both service and delivery. They constantly update you with any problems that may arise due to shortage of stock or even delivery delays, especially over the last 7 - 8 months during the coronavirus pandemic. I would recommend anyone to check this site before making a purchase as I found the prices very competitive and in most cases unbeatable.
A
Rating: 5 out of 5
Perfect puzzle and with attached booklet catalog of the various games perfect!
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V
Rating: 2 out of 5
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
Response from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
V
Rating: 5 out of 5
Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn maar het artikel staat nog wel te koop op de website.
V
Rating: 5 out of 5
Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
V
Rating: 5 out of 5
Very good goods - efficient sales processing - delivery status and information always available.
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V
Rating: 2 out of 5
Unfortunately much too slow and extremely expensive to ship.
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