Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
product conforms to my order and the person at the relay was very helpful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
Fast and accurate shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Product confirms description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Good product for an exact figurine In the replica of the subject for the reception No problemÃ
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Very good and quick follow-up of goods
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Nothing to complain about....Efficiencyrapidnessreception...everything was par
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Good Delivery as ordered and fast Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
very good site very professional seller i recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2019
Disappointed I ordered a set of rear shock absorbers missing a part in the set.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Serious staff this order was honored quickly. Well done. A new order is in progress. Thank you very much. Patrick C
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Thank you for my order. S.R.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
I received the paints I ordered as soon as possible. I will recommend e
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/02/2019
super super.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/02/2019
Shipping costs a bit expensive otherwise perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
1st order with this retailer fast delivery careful packaging very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Nothing to report, we can order without fear. Just a small remark: the packing pouch was very large and the objects could wander around inside...No problem, it wasn't fragile, but a simple piece of paper would do.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2019
My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/02/2019
A little expensive but efficient.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2019
good kit great price
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/02/2019
In his day I already answered giving my opinion that is phenomenal in terms of service and very professional transportation and treatment and gaining a customer a very warm regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
Excellent transaction
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/02/2019
Delays far too long, prices too high and assistance that doesn't keep its promises. 1st and last experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
perfect order fast delivery and perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
Fast and efficient, and the order is well respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
I'm finishing a model kamiya combat vehicle type 16 Not easy but the parts even tiny and there are quite a few are perfect and fits very well.as far as I'm concerned if I can do it you can also with patience.I'm 94 years old on the 28th of this month and osteoarthritis that paralyzes me a little right hand and it endicape me but I'm still going to order another model a warship I hope to be able to finish it bi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
it's perfect thanks again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
Order as requested and shipped on time
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2019
order was received in very good time from abroad processing and shipping notifications were adequate and prompt.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/02/2019
continue as gladly again
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 16/02/2019
On 25.01.2019 I ordered the item no. HELL52904 (invoice no. DE146167 order no. 156103). Unfortunately I had to realize that 3 colors were not included (No. 11166 and 209). I complained about this defect by email on 11.02.2019 and have not heard from you to date. You had replied to me that you would take care of this matter immediately. When will I receive my missing colors?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
everything was perfect thank you I recommend
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/02/2019
Very formal if it says on the page that they have something they really have it and they send it to you fast and well any problem that may arise they let you know. Highly recommended.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/02/2019
TOP DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
Satisfied. Thank you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/02/2019
Before buying I sent an email to know if the product (noted in stock shipped in 24h) would be delivered before 8 days. The answer was positive if you order today which I did and paid for express delivery. When nothing arrived and the site was not being prepared, I called 36 hours before the event for which we needed the gift. I was told (very kindly) that I had ordered a model that was not available! After looking for acceptable alternatives, I ended up taking a model that cost €450 more! and I was assured that it could go immediately and that I'd have it in time. This was not the case and I arrived for the retirement of our colleague with a photo... It was extremely embarrassing, especially for the people who had contributed to the gift. I
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Verified Buyer
Rating: 2 out of 5
following a purchase from 13/02/2019
Overall Poor Service Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected, however, the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived, the shipper box arrived in very good condition with no signs of damage, physical or weather related. I point that out because when I opened the shipper box and took out the model's box, I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway, knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet, no harm, I'm okay with the manual being warped by the water and the staples on it getting rust, it still readable. I'm not okay with stickers warping, fading colors, and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later, no stickers. Send an e-mail, they don't reply. Send a second e-mail, they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way, their price for the model is about 35% over the original retail price.
Response from 1001hobbies
Dear customer, We sent a reminder to our supplier about the decals. We will get back to you as soon as possible with more information. Once again we apologize for the inconvenience. Best regards, The 1001modelkits Team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2019
Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected however the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived the shipper box arrived in very good condition with no signs of damage physical or weather related. I point that out because when I opened the shipper box and took out the model's box I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet no harm I'm okay with the manual being warped by the water and the staples on it getting rust it still readable. I'm not okay with stickers warping fading colors and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later no stickers. Send an e-mail they don't reply. Send a second e-mail they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way their price for the model is about 35% over the original retail price.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2019
I can't say enough about 1001 Modelkits. They had what I wanted and couldn't find elsewhere reasonably priced. ICM 24103 and ICM 24104 MERCI 1001!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/02/2019
Excellent seller quick in shipping and perfect communication and on time. Recommended
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