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Rating: 5 out of 5
Excellent service Excellent service. Because they couldn't supply what I had requested, they found a good alternative.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
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Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2 and 5 stars
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Rating: 5 out of 5
No problem to place the order, which is delivered quickly and in good condition. Delivery as ordered
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Rating: 5 out of 5
Fast delivery model compliant ?
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Rating: 2 out of 5
My order was missing an item. I intervened by wire to claim this article. I am now waiting for it to be delivered free of charge of course.
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Rating: 5 out of 5
good experience good choice of products and speed of shipment
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Rating: 5 out of 5
Received promptly as advertised
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Rating: 5 out of 5
Fast delivery and perfect follow-up. I will come back to your site. Best regards. Bernard BOURQU
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Rating: 5 out of 5
RAS EVERYTHING IS OK PERFECT THANK YOU FOR YOUR PROFESSIONALISM CORDIALLY
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Rating: 5 out of 5
We received the material we ordered that we thought was now unobtainable in the market.We are satisfied with both the material we received and the type of delivery.
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Rating: 5 out of 5
The products are compliant and shipping is fast and careful. Thanks to all the team
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Rating: 5 out of 5
Fantastic customer service.... In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"", they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....
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Rating: 5 out of 5
Everything conforms
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Rating: 5 out of 5
Good quality model and fast delivery
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Rating: 5 out of 5
Order conforms to my expectations. delivery time a little long (7 days) but not important for me.
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Rating: 5 out of 5
The model was VERY reasonably priced The model was VERY reasonably priced, and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact, once I finish this kit, I probably WILL order another kit from them!
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Rating: 5 out of 5
In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"" they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....
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Rating: 5 out of 5
The model was VERY reasonably priced The model was VERY reasonably priced, and arrived here sooner than I expected. I wouldn't hesitate to order from them again -- in fact, once I finish this kit, I probably WILL order another kit from them!
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Rating: 5 out of 5
Fantastic customer service.… In a world of internet companies basically selling the same products 1001 Modelkits stands out with superb customer service. Having had an order ""lost in the mail"", they very quickly responded to my email and shipped a replacement in very short order without any charges. You can't ask anymore than that. Truly first class customer service. Thank you.....
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Rating: 5 out of 5
Very good site, the parcel arrived quickly. The products are not very expensive and of good quality. I recommend
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Rating: 5 out of 5
excellent service
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Rating: 5 out of 5
Everything is perfect!
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Rating: 5 out of 5
Items match well. Fast delivery. Perfect, thank you.
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Rating: 5 out of 5
super site qualité et rapidité au rendez-vo
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Rating: 5 out of 5
very good site after several years several orders .i highly recommend very serious very good products fast delivery .very good customer service .i recommend ........
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Rating: 5 out of 5
Super fast shipping well protected package in short impeccable serviceab
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Rating: 5 out of 5
PerfectFast and in very good condition
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Rating: 5 out of 5
Serious house delivery as ordered and in a short time.
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Rating: 5 out of 5
Impeccable and fast delivery
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Rating: 2 out of 5
The prices are very expensive and the shipping costs also expensive. I cannot be told to pay almost 15€ to ship a single item is as an answer I am told that it is the cost of the courier and if instead you spend almost 40€ the courier charges themselves are reduced almost by half. Inconsistency at its best
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Rating: 5 out of 5
it was perfect!
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Rating: 5 out of 5
Goods received very quickly everything ok
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Rating: 5 out of 5
Voor de eerste maal een bestelling gedaan op 04/04/2018 . Na een 8 dagen mailtje verzonden met de vraag waar mijn bestelling was. Bestelling was niet voorradig was het antwoord???? waarom dit dan aanbieden ???? Op 13/04/2018 naar mondialrelay . Zonder verwittiging beslissen ze totaal zelf om leveringsadres te wijzigen. We zijn nu 19/04/2018 eindelijk bevestiging van levering??? Totaal onaanvaardbaar. Nooit nog iets bestellen. 0/10
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Rating: 5 out of 5
everything was in accordance with my orders
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Rating: 5 out of 5
Ordered large number of paints as price was competitive. Shipping was a bit slow and no tracking details were sent so I could not check delivery status. Paints arrived as ordered if a little late no issue with paint quality so far and order fully filled. Would be happy to use again but only where I see price advantage.
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Rating: 5 out of 5
for my last purchase, a faultless performance on their part with fast, on-time delivery
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Rating: 5 out of 5
Order and delivery went smoothly - it would have been perfect if it had gone a little faster (14 days between order and delivery although the transfer was made on the day of order).
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Rating: 2 out of 5
There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good but didn't solve the issue. His suggestion was to create an account and try again. I did this successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number but this also never happened. The kits arrived after 1 week.
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Rating: 5 out of 5
served as soon as possible.......no problems with order tracking, replies to emails, staff attentive to customer needs. serious site i recommend
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Rating: 5 out of 5
order received promptly
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Rating: 5 out of 5
They sent me back the parcel (international) after a first unsuccessful shipment (lost en route and renvo
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