1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
delivery conforms to the order.delivery time conforms to those announced at the time of the order. However, I was too disappointed with the relay point (auchan avallon) with whom we had to fight for three days to get our parcel, which we were told had not been received. I will no longer use relay point delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2015
Très bon site à bientô
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2015
Ordered without a hitch. Highly recommend! Quick delivery, no worries. Parfai
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/10/2015
all very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2015
Very good review. Good communication and fast delivery. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2015
Well packaged and fast shipping! Parfai
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2015
very good despite 8-day wait for receipt after e
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2015
Nothing to say except that the delay is a bit lo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2015
Delivery announced in 3 to 4 days delivery made within this time Bravo with everything I had comma
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/10/2015
Why announce a delivery date when it will not be respected? More than 7 days difference between the announced date and the delivery date! Non-existent communication! No response to my requests for information.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/10/2015
The orders arrive in a reasonable time and offers a good catalog of varied miniatures.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2015
Product delivered in perfect condition and ahead of initial estimates. Excellent follow-up
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/10/2015
Great experience Very fast - very good - great place to shop on the internet +++++++
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 04/10/2015
No tracking code received although I paid extra for it much too long delivery time no response to messages.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
Order received on time delivery 4 days very good site I recommend sens probl
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
Great experience Very fast - very good - great place to shop on the internet +++++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
Delivery on time. No complaints
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/10/2015
the order was served correctly and it is impressive the amount of products they have in stock.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 30/09/2015
Poor communication My order has been processing for nearly three weeks without any firm contact from 1001 Model Kits. The only e-mails I have received are three copies of OTHER buyer's requests for shipping updates and a copy of an inquiry I made before ordering - and that was never responded to - plus it now refers to a product I didn't ask about. All these e-mails seem to automated responses. All I ask for is an e-mail - preferably from a real person - letting me know that my order is in stock and it will be shipping soon . UPDATE: I finally received my order from 1001 Models - nearly two months after my order was placed and paid for. Communication was better over the last few weeks but still below expectations. I can accept delays but only if I'm informed of them. I was still getting comments in my account that had nothing to do with my order.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience concerning the emails you received by error. It is due to a technical issue which has been corrected. We answered to you on the 17th of September concerning your order, informing you about the status of your order. A new message was sent you today with more information as well as a code to benefit from a free shipment on your next order. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2015
Pretty Great Ordered some bottles of model glue, and got everything quickly and for a good price. Pretty great for a first purchase.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/09/2015
Poor communication My order has been processing for nearly three weeks without any firm contact from 1001 Model Kits. The only e-mails I have received are three copies of OTHER buyer's requests for shipping updates and a copy of an inquiry I made before ordering - and that was never responded to - plus it now refers to a product I didn't ask about. All these e-mails seem to automated responses. All I ask for is an e-mail - preferably from a real person - letting me know that my order is in stock and it will be shipping soon . UPDATE: I finally received my order from 1001 Models - nearly two months after my order was placed and paid for. Communication was better over the last few weeks but still below expectations. I can accept delays but only if I'm informed of them. I was still getting comments in my account that had nothing to do with my order.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience concerning the emails you received by error. It is due to a technical issue which has been corrected. We answered to you on the 17th of September concerning your order, informing you about the status of your order. A new message was sent you today with more information as well as a code to benefit from a free shipment on your next order. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
site well detailedgood choice of products description of items and delivery times very clear fast shipping in short nothing to re
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
Pretty Great Ordered some bottles of model glue, and got everything quickly and for a good price. Pretty great for a first purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
I really appreciated the services of this site and I would recommend it without any worries:
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2015
Perfect transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2015
Purchase giving me complete satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2015
Excellent choice, good price, many references ... In short, a site to recommend to all model enthusiasts. A little extra would be to include the paint references for each model in the description, so that you can color-coordinate them and order both the model and the paint you want at the same time.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/09/2015
Very poor quality - return to dispatch immediately
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2015
I'm very happy to find what I'm looking for as a Tamiya fan. the delivery is fast, which isn't bad either! so: very interesting prices good choice possible delivery ra
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2015
All things come to those who wait Patience is not my strong point Joking aside I am delighted to have placed an order with you thank you cordially Patr
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 23/09/2015
Original article fast delivery. Thank you
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/09/2015
purchase made successfully
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2015
no problem for ordering and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2015
my order was carried out as quickly as possible, with reliability and a real concern for quality. But what sets 1001 maquettes apart is the step-by-step e-mail communication: order received, package ready, dispatch soon to be dispatched, etc. This is how you reassure and finally satisfy your customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2015
nothing to say!! perfect delivery. bravo to 1001 maquette
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2015
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2015
All it took was a few clicks and everything became a dream. Bravo for your thoroughness. Thank you for your professionalism.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/09/2015
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2015
The parcel arrived quickly. Brav
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Verified Buyer
Rating: 2 out of 5
following a purchase from 18/09/2015
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
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