Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
4: The delay is too long and when there are problems, it requires a whole circus (photos) to get a response when a return would suffice........ Mr. Rivoire
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Response from 1001hobbies
5: Hello dear customer,
We regret your feedback and apologize.
The photos are necessary for us as they are part of the return procedure to determine responsibility. We remind you that we cover the return if it is our fault. Therefore, we really need these photos and we thank you for your understanding.
Sincerely,
1001hobbies
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Willy Pierre D.
Rating: 5 out of 5
following a purchase from 19/02/2025
Very good, efficient and reliable
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PASCAL R.
Rating: 5 out of 5
following a purchase from 29/03/2025
Good site, fast service
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Antonio M.
Rating: 5 out of 5
following a purchase from 17/03/2025
Fast shipping and in perfect condition, very well protected
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Manuel D.
Rating: 2 out of 5
following a purchase from 11/03/2025
I purchased two products together, the package arrived and inside I found only one. I ask for explanations and they respond that the product was no longer available. They should have informed me instead of leaving me with the unpleasant surprise.
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Response from 1001hobbies
Good morning, We are sorry to read your opinion and we apologize to you. The products in question were unfortunately not available. For this reason, we decided to ship your order without these items and a refund was issued for these two products. Have a nice day, The 1001Hobbies team
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Lionel W.
Rating: 5 out of 5
following a purchase from 21/03/2025
Serious Communication Satisfaction
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Johannic C.
Rating: 5 out of 5
following a purchase from 15/03/2025
Order received, thank you.
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Massimo F.
Rating: 5 out of 5
following a purchase from 20/03/2025
Excellent
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Carlos R.
Rating: 5 out of 5
following a purchase from 26/03/2025
Very well packaged. And fast delivery, very happy.
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Claudio P.
Rating: 5 out of 5
following a purchase from 12/02/2025
Everything excellent
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claude H.
Rating: 5 out of 5
following a purchase from 13/03/2025
superb model and service more than correct
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OSVALDO JAVIER P.
Rating: 5 out of 5
following a purchase from 03/01/2025
Well, there were 2 pre-orders and they arrived earlier than expected, so I'm quite happy with the situation. The boxes arrived in perfect condition, so everything is perfect.
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genevieve G.
Rating: 2 out of 5
following a purchase from 15/03/2025
available
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Response from 1001hobbies
products that are specially ordered for you from our supplier, and
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Dany S.
Rating: 5 out of 5
following a purchase from 15/03/2025
Delivery is not yet on point, but the article is.
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Jose gabriel P.
Rating: 5 out of 5
following a purchase from 16/03/2025
Expectations were met. The website is clear and works very well.
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RODOLPHE V.
Rating: 5 out of 5
following a purchase from 25/03/2025
Easy-to-use site and fast shipping
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Stephane L.
Rating: 5 out of 5
following a purchase from 27/03/2025
Good communication, fast delivery, and well packaged. I recommend.
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Federico F.
Rating: 5 out of 5
following a purchase from 22/03/2025
Order arrived quickly
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Jeffrey C.
Rating: 5 out of 5
following a purchase from 07/03/2025
I'm Very Happy With The experience
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Christian G.
Rating: 5 out of 5
following a purchase from 17/03/2025
Super fast shipping but the time to gather the 5 items of my order was a bit too long.
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philippe L.
Rating: 5 out of 5
following a purchase from 26/03/2025
Impeccable as always
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David C.
Rating: 5 out of 5
following a purchase from 22/03/2025
Package received well, products well protected, small issue with one of the items that is damaged inside its box.
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manuel V.
Rating: 5 out of 5
following a purchase from 27/03/2025
Very well-stocked site
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Adrian T.
Rating: 5 out of 5
following a purchase from 28/03/2025
Impressive service.
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Rolf A.
Rating: 5 out of 5
following a purchase from 13/03/2025
everything is ok
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Didier D.
Rating: 2 out of 5
following a purchase from 14/03/2025
Two empty boxes????
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Response from 1001hobbies
Hello dear customer,
We regret this review and apologize for this incident, which is beyond our control.
Could you please email us the references of these boxes? We are waiting for the two boxes in order to assist you and proceed with their replacement.
Best regards,
1001 Hobbies
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Laurent G.
Rating: 5 out of 5
following a purchase from 19/03/2025
Delivered very quickly
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Adrien A.
Rating: 5 out of 5
following a purchase from 17/03/2025
Package received well, everything is ok
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Juan Ramón A.
Rating: 5 out of 5
following a purchase from 09/03/2025
Received and correct orders
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André B.
Rating: 5 out of 5
following a purchase from 08/03/2025
0
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alessandro P.
Rating: 5 out of 5
following a purchase from 14/03/2025
great product, fast and convenient shipping, good price
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Alessandro G.
Rating: 2 out of 5
following a purchase from 14/03/2025
The order received does not match as a building box is missing
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Response from 1001hobbies
Good morning, we apologize for the inconvenience and for the missing item. We inform you that the refund for this product has been processed, as the order with our supplier has experienced a significant delay. To avoid making you wait any longer, we have therefore proceeded with the refund of this item. We remain at your disposal for any further questions. Best regards, The 1001Hobbies team
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Thierry T.
Rating: 5 out of 5
following a purchase from 16/03/2025
Perfect Package well protected Site to recommend
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Kevin H.
Rating: 5 out of 5
following a purchase from 09/03/2025
I ordered 4 gold USA aircraft lapel pins. The illustrations and detailed descriptions gave a good idea of what the final product looked like, and matched the items received. The size of the lapel pin appeared to be just right. They were. The ordering process was simple. The company kept me alerted to shipping and expected delivery date. The items received were well made, and looked just as illustrated. Missing from their extensive line-up was a DC-3 /C-47. I'll follow-up to see if I missed that one.
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Nils B.
Rating: 5 out of 5
following a purchase from 16/03/2025
The ideal car for a young teenager of 12 years old
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MICHELE L.
Rating: 5 out of 5
following a purchase from 26/03/2025
very good
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Javier F.
Rating: 5 out of 5
following a purchase from 22/03/2025
Very good and fast! Great product!
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VALERIO G.
Rating: 5 out of 5
following a purchase from 20/03/2025
Perfect items and delivery was punctual and fast.
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Gorgues A.
Rating: 2 out of 5
following a purchase from 31/01/2025
2 months between the order and receipt, for figurines that were supposed to arrive in a week...
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Response from 1001hobbies
Hello Sir,
We sincerely regret this review and apologize for this delay.
We would like to clarify that at the time of your order, the product SHOOTOUT! Vietnam War Series, for which you ordered two copies, was only received in stock as a single copy. As soon as we received the order, we immediately placed a new order for the product to send it to you as soon as possible.
We renew our apologies for this setback and advise you to prioritize products marked as "shipped today" to ensure their immediate availability.
We remain at your disposal for any questions or follow-up and hope to fully satisfy you with your future orders.
Best regards,
1001hobbies.
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Lucie B.
Rating: 5 out of 5
following a purchase from 21/03/2025
Perfect, super fast delivery!
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