Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 681 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2013
Product as expected received on time and emails to keep me informed of progress.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2013
items in conformityaffordablepriceserious followuptime respected i recommend this site
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 02/04/2013
The transaction took place quickly and without any problems. From my point of view, I can only recommend it. Definitely not my last order from 1001modellbau.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2013
I recommend the 1001 maquettes website without any problem.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/03/2013
I am very disappointed because the delivery time announced has not been respected.after ordering 24 to 48 hours announced package received 1 week and a half later when at the time of ordering the products was
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2013
Great choice of products for model makers. Fast delivery, good communication. Would recommend.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/03/2013
1001 maquettes makes a mistake in my order and I report it. They ask me to send back the defective item at my expense and offer me free shipping on my next order?! Too nice guys! You're bordering on complete amateurism! I'm done with them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2013
ALL OK ! YOU ARE VERY WELL!!! AAAAA+++++ FIND PERFECT COMMUNICATION AND DESCRIPTION OF THE PRODUCT. SPEED DELIVERY, REASONABLE COSTS, PACKAGING PROOF OF DAMAGE.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2013
Great service Good selection and great service. Quick shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2013
Great service Good selection and great service. Quick shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2013
ALL OK ! YOU ARE VERY WELL!!! AAAAA+++++ FIND PERFECT COMMUNICATION AND DESCRIPTION OF THE PRODUCT. SPEED DELIVERY, REASONABLE COSTS, PACKAGING PROOF OF DAMAGE.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2013
Very good service from ordering to receiving the product. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2013
Perfect and very correct site! The 1st model I bought was missing a cluster (the track drive wheels). So I bought Friul tracks for my model with a 50% discount on this kit. The se""après-vent"" is therefore first-rate. I recommend this site and will recommend it again next time.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/03/2013
Hello Sir and Madam, I'm writing to inform you that my order has arrived a second time in poor condition. The order concerned flat paint for copper and white decals. When I placed my first order for copper decal paint, it arrived crumpled, so I sent you a message to let you know so that my next order wouldn't arrive in the same condition. Unfortunately, it arrived crumpled again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2013
Very good site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2013
Fast order processing, careful packaging and competitive prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2013
easy ordering clear order tracking on-time delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2013
Order received 1 MONTH after payment. Computer problem when placing the order but parcel sent anyway as an economy parcel. 1001 maquettes could have made up for this by sending a parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
order delivered on time and model exactly as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
I'm very satisfied with my model, it's very realistic. It's easy to assemble, thanks to the enclosed plans.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
There's plenty of choice for military vehicles at 172°. The list is up to date. Fast delivery times. I'm a long way from TONY maquettes, which left me bitterly disappointed (a few weeks, in fact, several months of waiting).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
for me everything went smoothlygood communicationI recommended it
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/03/2013
After some initial confusion on my part, everything went well. I would perhaps have liked an approximate delivery date so that I could have planned everything properly. But I think I've now placed another order and I know that everything is OK and I just need to be patient. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2013
this is my first order and I am very satisfied mer
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/03/2013
It was my first order from 1001modellbau. I have never ordered from abroad before and therefore never made the purchase. It took a little longer, about 14 days, but it wasn't that important for me. In general, the store is a bit more expensive for some items, but you can also find one or two exotic kits.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2013
After several orders always very fast if available and complete package to recommend
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/02/2013
Super selection and very fast shipping. Good communication with the customer about the progress of the order and payment is also possible with Pay Pal. All in all, I am very satisfied.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2013
10-day wait is too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2013
Serious sellerFast deliveryEverything is okI recommend.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/02/2013
good service clear store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2013
strictly nothing to say i received everything in a very short time i would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2013
Fast processing of order, payment (via Paypal) and shipping, all within 6 days. I recommend...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2013
Fast clear good follow-up I recommend
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/02/2013
1001modellbau has a very interesting product range with rare small series manufacturers. It's worth taking a look!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2013
Faster than expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2013
For a first order, nothing more to say than everything was perfect. Delivery time, quality of the pr
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/02/2013
Top marks for fast, prompt delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/02/2013
I have been disapointed so far because I received the wrong order and have had no response from customer service to date... The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.
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Response from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer: I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
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Verified Buyer
Rating: 2 out of 5
following a purchase from 13/02/2013
I have been disapointed so far because I received the wrong order and have had no response from customer service to date.. The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.
Response from 1001hobbies
Dear sir, I am sorry, it seems that we inverted the items with another customer : I will send you in a separate email the address of the other customer where you can send the wrong items: he will send you the correct item. Nick Customer service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/02/2013
Nice contact good process
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