English 
F
Rating: 5 out of 5
As usual, a lot of choices, a pleasure to visit the website.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2 and 5 stars
Reset filtersB
Rating: 2 out of 5
Poorly prepared package, no protection inside
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Response from 1001hobbies
Hello,
We are sorry to learn that your package was poorly prepared and lacked protection inside. This is not the level of service we wish to offer.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
We are sorry to learn that your package was poorly prepared and lacked protection inside. This is not the level of service we wish to offer.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
D
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Good
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D
Rating: 5 out of 5
Quality product
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J
Rating: 5 out of 5
Impeccable
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D
Rating: 5 out of 5
Threefold praise: 1- The purchased product is of remarkable quality, which proves the expertise of 1001 hobbies. 2- The packaging of the shipment is particularly well-suited for transport, 1001 hobbies does not skimp on the packaging. 3- Kudos to the 1001 hobbies team, particularly friendly on the phone, they regularly keep the customer informed about the order processing.
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P
Rating: 2 out of 5
Received the wrong item, wrong item to return and awaiting correction.
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Response from 1001hobbies
Hello,
We regret this incident and sincerely apologize.
A return slip has been issued to correct this error. As soon as we receive the package, we will proceed with your refund.
We understand your disappointment and regret this incident. Rest assured that we are doing everything possible to prevent this from happening again.
Best regards,
The 1001Hobbies team
We regret this incident and sincerely apologize.
A return slip has been issued to correct this error. As soon as we receive the package, we will proceed with your refund.
We understand your disappointment and regret this incident. Rest assured that we are doing everything possible to prevent this from happening again.
Best regards,
The 1001Hobbies team
R
Rating: 2 out of 5
You made the same mistake twice on my order, it does not match what I ordered.
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Response from 1001hobbies
Hello,
We are sorry to learn that your package was not the correct one. This is not the level of service we wish to provide.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
We are sorry to learn that your package was not the correct one. This is not the level of service we wish to provide.
If you haven't done so already, we invite you to contact our customer service at the following address: [email protected]. We will do what is necessary to resolve this issue as soon as possible.
Thank you for your feedback,
The 1001Hobbies team
P
Rating: 5 out of 5
Ok all received and compliant
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G
Rating: 5 out of 5
This is what I ordered, it arrived quickly and in good condition. Everything is OK.
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F
Rating: 2 out of 5
I received the order I placed after only.... 2 months of waiting.
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Response from 1001hobbies
Hello,
We sincerely apologize for the delivery delay you experienced.
Our warehouse recently moved to improve our logistics capabilities and long-term service quality. Unfortunately, this transition may have caused some occasional delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
We sincerely apologize for the delivery delay you experienced.
Our warehouse recently moved to improve our logistics capabilities and long-term service quality. Unfortunately, this transition may have caused some occasional delays in certain shipments, and we apologize for that.
We are doing everything we can to get the situation back to normal quickly.
Thank you for your understanding,
The 1001Hobbies team
I
Rating: 5 out of 5
Item as described and very good communication
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M
Rating: 5 out of 5
Super products, top quality and great prices. Everything I have ordered from 1001hobbies has been delivered very quickly, highly recommended.
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A
Rating: 5 out of 5
Always impeccable
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T
Rating: 5 out of 5
Good offers. Goods of good quality. Good product information. Order and delivery went perfectly.
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F
Rating: 5 out of 5
Pro. and efficient. Highly recommendable merchant. See you soon for future purchases.
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M
Rating: 5 out of 5
a bit difficult at first but my order arrived well in my mailbox
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Response from 1001hobbies
Hello,
Thank you for your feedback and your understanding despite the delay.
This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon on 1001Hobbies!
The 1001Hobbies team
Thank you for your feedback and your understanding despite the delay.
This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon on 1001Hobbies!
The 1001Hobbies team
J
Rating: 5 out of 5
Fast service and tailored to what is offered on your website.
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J
Rating: 5 out of 5
Good preparation and serious follow-up. Well done team.
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F
Rating: 5 out of 5
Still very satisfied with this brand
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P
Rating: 5 out of 5
Good service and they look for discontinued models.
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D
Rating: 5 out of 5
Thank you it was perfect
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L
Rating: 5 out of 5
very good service especially on the hotline service answering customer questions
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P
Rating: 5 out of 5
Although the package arrived a bit dented and after a considerable delay while the shipments are scheduled "by return", everything is fine after all!!!
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G
Rating: 5 out of 5
Fast shipping, serious, nothing to complain about
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J
Rating: 5 out of 5
VERY GOOD
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M
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
fast shipping
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K
Rating: 2 out of 5
Hello, my order took more than a month to arrive while the product was available at the time of my order. And then it was no longer the case.
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics warehouse.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its reception at the warehouse was delayed, which unfortunately impacted the processing of your order.
We once again extend our sincerest apologies for this inconvenience.
We hope, however, that the product you received fully satisfies you!
1001hobbies
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics warehouse.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its reception at the warehouse was delayed, which unfortunately impacted the processing of your order.
We once again extend our sincerest apologies for this inconvenience.
We hope, however, that the product you received fully satisfies you!
1001hobbies
Best regards,
1001hobbies
F
Rating: 2 out of 5
Very disappointed. More than a month of waiting while all products were "available". And this was not the first time. I think it's decided, I will change suppliers. Sorry.
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
J
Rating: 5 out of 5
nothing to say everything was perfect
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R
Rating: 2 out of 5
Took way too long. More than six weeks. And this while the website indicated in stock. Now just received 1 of the 2 items
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Response from 1001hobbies
Dear Sir,
We regret your opinion and apologize for this incident.
Due to the integration of logistics, the receipt of supplier orders, and the shipping of customer orders, we have experienced some delays. We thank you for your patience and once again apologize for this incident.
We want to emphasize that the products marked as "available" on our website are indeed available. However, products marked as "shipped today" are in stock in our logistics warehouse.
Best regards,
1001hobbies
We regret your opinion and apologize for this incident.
Due to the integration of logistics, the receipt of supplier orders, and the shipping of customer orders, we have experienced some delays. We thank you for your patience and once again apologize for this incident.
We want to emphasize that the products marked as "available" on our website are indeed available. However, products marked as "shipped today" are in stock in our logistics warehouse.
Best regards,
1001hobbies
D
Rating: 5 out of 5
ok
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F
Rating: 5 out of 5
Fast and totally compliant, benefited from a promotion, so very good experience!
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G
Rating: 5 out of 5
Ok good
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H
Rating: 2 out of 5
Delivery is really taking a long time. I still haven't received part of my order after more than a month.
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Response from 1001hobbies
Hello,
We regret this review and apologize for this incident. You are indeed missing the Funko HELLO KITTY - POP Sanrio No. 99 - Hello Kitty with ice cream - Available. Since this figure has been delayed for a long time, we asked the logistics service to ship the order without this figure. We will refund you the amount within 5-6 days.
We regret that you do not appreciate this measure, but since your order was placed some time ago, we chose to act this way to avoid making you wait any longer.
Best regards,
1001hobbies
We regret this review and apologize for this incident. You are indeed missing the Funko HELLO KITTY - POP Sanrio No. 99 - Hello Kitty with ice cream - Available. Since this figure has been delayed for a long time, we asked the logistics service to ship the order without this figure. We will refund you the amount within 5-6 days.
We regret that you do not appreciate this measure, but since your order was placed some time ago, we chose to act this way to avoid making you wait any longer.
Best regards,
1001hobbies
M
Rating: 5 out of 5
Professional and kind
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