Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Delivery dates not as specified. No information on enlargement or new delivery date.
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
P
Peter V.
Rating: 5 out of 5
following a purchase from 26/12/2024
Quick service. Product was exactly as advertised.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Gerald C.
Rating: 5 out of 5
following a purchase from 02/02/2025
Excellent site, very good order tracking, well-deserved 5-star messages, thank you.
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Response from 1001hobbies
Thank you so much for your wonderful feedback! We are delighted that our order tracking has met your expectations. Your satisfaction is our priority, and your 5 stars motivate us to continue offering excellent service. See you soon for new orders!
M
Michael C.
Rating: 5 out of 5
following a purchase from 06/02/2025
Excellent transaction , fast shipping and everything as described.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Vincent P.
Rating: 5 out of 5
following a purchase from 07/02/2025
Very good.
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Response from 1001hobbies
Thank you very much! See you soon for a new order!
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NELLA C.
Rating: 5 out of 5
following a purchase from 28/01/2025
very neat
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Eric F.
Rating: 5 out of 5
following a purchase from 22/01/2025
Item corresponds to the description, Fast delivery.
Thank you
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the item corresponds to the description and that the shipment was fast. See you soon for a new order!
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Leah L.
Rating: 5 out of 5
following a purchase from 11/02/2025
Everything arrived on time and the friends were great, really very nice models!!! :D
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Robbert T.
Rating: 5 out of 5
following a purchase from 04/02/2025
Great service, never been anywhere else. Only good experiences.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
Jordi O.
Rating: 5 out of 5
following a purchase from 10/02/2025
Fast delivery
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
T
THIERY H.
Rating: 5 out of 5
following a purchase from 02/02/2025
ordered paint for my models, perfect
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the paints for your models met your expectations. See you soon for new orders!
C
christophe J.
Rating: 5 out of 5
following a purchase from 12/02/2025
Received promptly
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you received your order quickly. See you soon for a new order!
P
Philippe G.
Rating: 5 out of 5
following a purchase from 04/02/2025
From ordering to delivery of the chosen items, a follow-up almost hour by hour. A real à la carte service. To be recommended!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that our order tracking met your expectations and that you appreciated our personalized service. Your recommendation is the best reward for us. See you soon!
J
Jacques S.
Rating: 5 out of 5
following a purchase from 12/02/2025
speed
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the speed was up to your expectations. See you soon for a new order!
G
Gilles R.
Rating: 5 out of 5
following a purchase from 01/02/2025
Order well processed
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Response from 1001hobbies
Thank you for your feedback! We're glad your order was processed successfully. See you soon for new orders!
D
Dominique B.
Rating: 5 out of 5
following a purchase from 11/02/2025
Easy, fast, lacks a few accessories such as thin polystyrene sheets and small modelling tools, but otherwise a very good site with a wide selection.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
J S.
Rating: 5 out of 5
following a purchase from 27/12/2024
tip top as usual
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
B
Burkhard D.
Rating: 5 out of 5
following a purchase from 13/01/2025
Very good quality. Very good packaging and fast delivery. Mfg
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Markus L.
Rating: 5 out of 5
following a purchase from 18/01/2025
top !
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Admir C.
Rating: 5 out of 5
following a purchase from 15/12/2024
Everything was great, always happy to return.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Pascal P.
Rating: 5 out of 5
following a purchase from 11/02/2025
order conforms and delivery super fast thank you
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
F
François-Xavier L.
Rating: 5 out of 5
following a purchase from 11/02/2025
Wide selection, clear website, fast delivery
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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David P.
Rating: 5 out of 5
following a purchase from 21/01/2025
Extensive catalog, easy shopping, fast shipping.
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Response from 1001hobbies
Thank you for your feedback ! We are glad to hear that you enjoyed our extensive catalog, the easy purchase process and the fast shipping, we hope to see you soon for a new commande !
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Guillaume D.
Rating: 5 out of 5
following a purchase from 02/02/2025
Fast delivery, as ordered, very good experience
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
R
Renato F.
Rating: 5 out of 5
following a purchase from 28/01/2025
Always professional
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
F
Fausto F.
Rating: 5 out of 5
following a purchase from 09/02/2025
Accurate and fast
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
C
Carsten C.
Rating: 2 out of 5
following a purchase from 11/12/2024
The delivery reached us two months after the announced date!
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
A
Annika T.
Rating: 5 out of 5
following a purchase from 11/02/2025
I am really very surprised! It was so quick, took just 1 1/2 days before it arrived!
And the quality is SO GOOD!
I'm always a bit picky when it comes to faces and this figure is just beautiful!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Paul V.
Rating: 5 out of 5
following a purchase from 09/02/2025
all's well
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
P
pascal F.
Rating: 5 out of 5
following a purchase from 29/01/2025
shaves very well
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
juan M.
Rating: 5 out of 5
following a purchase from 12/02/2025
perfect
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
P
Peter V.
Rating: 5 out of 5
following a purchase from 30/12/2024
Easy site
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
O
olivier B.
Rating: 5 out of 5
following a purchase from 24/01/2025
As usual, excellent service, careful shipment and compliant products. Good luck and see you soon for the next order.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
A
AJ V.
Rating: 2 out of 5
following a purchase from 08/01/2025
When you don't need the order right away, it's okay. It does take a tremendously long time for everything to arrive. Be patient.
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Vincent A.
Rating: 2 out of 5
following a purchase from 08/02/2025
An item did not arrive complete. After complaining by e-mail, I received a reply that my request would be processed, but still no solution...
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Guy L.
Rating: 2 out of 5
following a purchase from 16/12/2024
So when we do not have the items in stock they do not mark that they are in stock Result 2 months to have my complete order is not normal.
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jean G.
Rating: 5 out of 5
following a purchase from 10/02/2025
perfect, thank you.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
L
Laurent D.
Rating: 5 out of 5
following a purchase from 09/02/2025
Fast, secure shipping. Received early. Everything perfect.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
M
Marc L.
Rating: 5 out of 5
following a purchase from 20/01/2025
Order arrived safely and correctly. Very good.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
H
Henk V.
Rating: 5 out of 5
following a purchase from 05/02/2025
Just right
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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