Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I ordered a Boeing 747 1/72, paid by credit card, and then the following happens: I receive a written credit for the amount (about 640,-€), when investigating on the website I read that 1001Hobbies has canceled the order. In response to my comment that I want the goods or my money back and no voucher, I receive an answer: "We are proud to increase your voucher to 577,-€ and it is valid for 5 years." Again, I disagree: goods or money back... then I receive an email saying they found my order and sent it: something for 10,-€. Again, I object: B 747 1/72 or money back, then finally I receive an email saying they found the product and sent it. The B 747 also arrived (great kit)... but in the meantime it is offered for 40,-€ cheaper. Result: If you have nerves like steel cables, then dare to order from 1001Hobbies. They offer a great range. If you have weak nerves, be careful.
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Response from 1001hobbies
Hello Ralf,
Thank you for taking the time to share your experience with us. We are sincerely sorry for the inconveniences encountered during your order. Your satisfaction is our priority and we take your feedback very seriously.
We are glad that you finally liked the kit and we are committed to improving our service to avoid such inconveniences in the future. We hope to have the opportunity to serve you again and provide you with a fully satisfactory experience.
Best regards,
The 1001hobbies team
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Ivan V.
Rating: 5 out of 5
following a purchase from 24/02/2026
The package arrived within the expected time frame, the games in excellent condition 10/10
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Ehab A.
Rating: 5 out of 5
following a purchase from 21/05/2026
It's perfect
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Sven V.
Rating: 5 out of 5
following a purchase from 06/05/2026
Hello, first of all, thank you very much. Everything worked wonderfully. The goods arrived safe and on time. You have a large and good selection of items in many areas. My next order will definitely come. I can only recommend you.
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Umberto S.
Rating: 5 out of 5
following a purchase from 12/05/2026
Great service
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Jürgen B.
Rating: 5 out of 5
following a purchase from 15/05/2026
Everything is great. Great quality. Fast shipping
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Rafael J.
Rating: 5 out of 5
following a purchase from 13/05/2026
Fast shipping, good prices, customer service, good communication. Very satisfied
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Miguel Andrés G.
Rating: 5 out of 5
following a purchase from 20/05/2026
Everything perfect
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Ronald G.
Rating: 5 out of 5
following a purchase from 17/05/2026
It takes a while before I have the goods, and then I get the LM3 twice. What should I do with the second one?
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Paul V.
Rating: 5 out of 5
following a purchase from 11/05/2026
The paint I ordered arrived nicely on time and is perfect for what I want to use it for.
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Sebastiano B.
Rating: 5 out of 5
following a purchase from 20/05/2026
All in order, fast.
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Thomas D.
Rating: 5 out of 5
following a purchase from 22/07/2025
No worries, thank you for your patience.
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Sascha R.
Rating: 5 out of 5
following a purchase from 29/04/2026
As always, great, I will continue to order from you. Regards, Sascha Reinhardt
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Giulia S.
Rating: 5 out of 5
following a purchase from 25/01/2026
Product arrived in perfect condition, exactly as in the photo! Only problem: it was shipped 3 months late compared to the date on the site.
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Mark M.
Rating: 5 out of 5
following a purchase from 06/05/2026
I had a great shopping experience.
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Guy B.
Rating: 5 out of 5
following a purchase from 08/05/2026
Nothing to say.
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rossano M.
Rating: 5 out of 5
following a purchase from 18/11/2025
Ok
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Renaud S.
Rating: 5 out of 5
following a purchase from 15/05/2026
Perfect, thank you.
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Phillip H.
Rating: 5 out of 5
following a purchase from 04/05/2026
Excellent service! Includes shipping to US addresses. Highly recommended!
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Craig D.
Rating: 5 out of 5
following a purchase from 19/05/2026
Great selection, good prices, fast shipping
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Darrell D.
Rating: 5 out of 5
following a purchase from 15/05/2026
As expected.
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Alberto M.
Rating: 5 out of 5
following a purchase from 08/05/2026
quickly and without any problem
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Manuel D.
Rating: 5 out of 5
following a purchase from 18/05/2026
Unbeatable
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Michel C.
Rating: 5 out of 5
following a purchase from 19/05/2026
Very satisfied Thank you
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Raquel M.
Rating: 5 out of 5
following a purchase from 18/05/2026
Everything was phenomenal. It's hard to find stock of the product I needed, I hope to keep finding it here and if so, I will definitely buy again
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Response from 1001hobbies
Hello Raquel!
Thank you very much for your comment and your rating of 5/5. We are glad to know that you found the product you needed and that your experience was phenomenal. We constantly work to offer good stock and we hope to see you again at 1001hobbies. See you soon!
Best regards,
The 1001hobbies team.
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Diogo F.
Rating: 5 out of 5
following a purchase from 18/05/2026
All good! Thank you!
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PASCUAL A.
Rating: 5 out of 5
following a purchase from 15/05/2026
everything is very good
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Alain S.
Rating: 5 out of 5
following a purchase from 16/05/2026
I have already answered this questionnaire saying that I was very satisfied with this brand, especially due to the wide range offered which allowed me to usefully complete my range of paints for plastic models, the speed of delivery and careful packaging.
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Sarah C.
Rating: 5 out of 5
following a purchase from 09/05/2026
Very good
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Igor S.
Rating: 5 out of 5
following a purchase from 16/05/2026
Everything perfect! Package arrived in perfect condition and in very quick time
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Felipe L.
Rating: 5 out of 5
following a purchase from 15/05/2026
Great
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Patrick D.
Rating: 5 out of 5
following a purchase from 08/05/2026
Order received quickly and well packaged and in accordance with what I bought
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Stephane L.
Rating: 5 out of 5
following a purchase from 15/05/2026
Order received on time Good responsiveness I recommend...
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Andrea M.
Rating: 5 out of 5
following a purchase from 29/04/2026
Fast delivery, fair price, wide range of products
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Greta T.
Rating: 5 out of 5
following a purchase from 16/05/2026
Fast shipping and the package arrived completely intact
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Patrick G.
Rating: 5 out of 5
following a purchase from 09/05/2026
Delivery as expected
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Jean-Yves G.
Rating: 5 out of 5
following a purchase from 11/05/2026
perfect, fast, the best
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Matthew T.
Rating: 5 out of 5
following a purchase from 17/05/2026
Order received in 48h nothing to complain everything was perfect
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Michel T.
Rating: 5 out of 5
following a purchase from 13/05/2026
Perfect product and delivery as well.
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Holger C.
Rating: 5 out of 5
following a purchase from 17/05/2026
Everything went perfectly, from ordering to delivery
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