Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Delivered in one go, as requested, and as per my order.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery met your expectations. See you soon for new orders!
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Antoine J.
Rating: 5 out of 5
following a purchase from 19/12/2024
Items delivered within the time announced when ordering
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery times were respected. See you soon for your next orders!
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Rob S.
Rating: 5 out of 5
following a purchase from 17/12/2024
I was a bee skeptical about 1001 hobbies since I had read the reviews But I received my order very quickly In other words just toppppp also well packaged Will definitely order something again Thanks
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Leander B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Great online store, reasonably prompt delivery.
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MANUEL B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good and serious site
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our site. See you soon for your next orders!
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John S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Good service, stuff arrived in the estimated delivery slot.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Jean-Michel P.
Rating: 5 out of 5
following a purchase from 13/11/2024
3 orders (in stock and staggered delivery) perfect, this 4th one much longer (maybe it's the period that made it so ...) but in the end perfect delivery; Thanks to the team
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Response from 1001hobbies
Thank you very much for your detailed feedback! We understand that the period of high demand may have led to longer delays, and we are pleased that your order finally arrived in perfect condition. Thank you for your patience and understanding. The whole team thanks you, and we hope to see you again soon for your next orders!
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Frederic C.
Rating: 5 out of 5
following a purchase from 26/11/2024
Received on time and in perfect condition
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order arrived on time and in perfect condition. See you soon for new orders!
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Josef S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Absolutely top, highly recommended!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Vassilis M.
Rating: 2 out of 5
following a purchase from 29/11/2024
Order 29/11, still to be delivered (23/12). Not exactly speedy...
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Response from 1001hobbies
Hello, We sincerely regret your experience and apologize for the delay. It is important to note that our site distinguishes between two types of availability: "Available - Shipped today": These products are in stock on our site and ready for immediate shipment. "Available": These products are in stock with our supplier and require a prior order before being dispatched. In busy periods, lead times for these products may be extended. We thank you for your understanding and remain at your disposal for any further questions or assistance. Yours faithfully The Customer Service Team
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Gino M.
Rating: 5 out of 5
following a purchase from 17/11/2024
TOP
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Julien T.
Rating: 5 out of 5
following a purchase from 07/12/2024
As usual, everything went very smoothly: research, order taking, shipping, delivery. No headaches. Nikel. I recommend 1001hobbies without a doubt! If all shops could be the same.....
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Response from 1001hobbies
Thank you so much for your great feedback! We are delighted that everything went perfectly, from search to delivery. Your recommendation means a lot to us and we're happy to be able to offer you a hassle-free experience. See you soon for your next orders!
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michel C.
Rating: 5 out of 5
following a purchase from 10/12/2024
wide choice good order tracking
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our wide selection of products and the follow-up of your orders. See you soon for new shopping experiences!
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Christopher R.
Rating: 5 out of 5
following a purchase from 02/12/2024
I'm happy I received my item, just in time for christmas.i ordered a Harry Potter Mug for my wife. It arrived completely intact.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Roger F.
Rating: 5 out of 5
following a purchase from 29/11/2024
I was quite pleased to see that1001 Hobbies had a Model Kit I didn't know existed, a 1/72 scale Convair Seadart jet fighter seaplane model kit.
The model kit took awhile to get to me, but once I realized it was being shipped from France to me in the US, it all made perfect sense. Unfortunately during ship ment the box containing the kit was partially crushed either by the French or US Postal Services.
It is equally possible that the US or French Customs Departments damaged the shipping box.
The model kits box even got some creases and could be seen from the half destroyed shipping box.
In other words, the model kit's box got beat up pretty good during shipment.
The good news is that despite the abuse the model kit recived during shipment, the parts inside the model kit's box remained undamaged and intact, but it was a close call.
All tha being said I am looking forward to getting around and building this model kit and I will checking out the website for possible purchase of additonal model kits.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Lars W.
Rating: 5 out of 5
following a purchase from 02/12/2024
Top product
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Stefan Z.
Rating: 5 out of 5
following a purchase from 10/12/2024
Uncluttered, clear and very easy to navigate this website with a large assortment. In addition pleasantly easy payment with a simple payment module. Absolutely recommended for modelers!
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Philippe D.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect to our expectations
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Response from 1001hobbies
Thank you for your feedback! We're delighted that everything met your expectations. See you soon for your next orders!
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Andreas S.
Rating: 5 out of 5
following a purchase from 01/12/2024
I have placed several orders so far and everything has gone smoothly. I can recommend it without hesitation.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jean-Marc B.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect, very good site
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted you like the site. See you soon for new orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our professionalism and the responsiveness of our customer service have met your expectations. We look forward to seeing you again for your next orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to know that you were fully satisfied with our professionalism and the responsiveness of our customer service. See you soon for your next orders!
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Franck D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very professional site. Fast customer service.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that our professionalism and the responsiveness of our customer service have satisfied you. We look forward to hearing from you again soon!
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Maurizio G.
Rating: 5 out of 5
following a purchase from 07/12/2024
very good, I also made an exchange when I placed my order and they shipped everything correctly
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Francis G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Product conforms and price contained
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the product meets your expectations and that you're happy with our prices. See you soon for new orders!
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DAVID E.
Rating: 2 out of 5
following a purchase from 07/12/2024
Product arrived broken in package
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Response from 1001hobbies
Dear Sir, We regret this negative feedback and apologize for this incident. We would like to inform you that our customer service is awaiting photos from you so that we can help you resolve this problem related to the delivery of this damaged product. We remain at your disposal for any further assistance and thank you for your understanding.
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Gregory V.
Rating: 2 out of 5
following a purchase from 29/11/2024
Article delivered not corresponding to the order. Impossible to contact by phone to rectify the error. Complaint made by mail without response Delivery times long.
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Response from 1001hobbies
Hello Sir, We regret your opinion and apologize for this incident, which is also very unpleasant for us. We received your e-mail of Friday December 20 and replied to it yesterday. We are sorry that you did not receive this reply. Our customer service team strives to respond as quickly as possible, but as you will understand, this is a particularly busy time of year. We receive up to 250 e-mails a day from a team of three, which can sometimes cause delays. After checking, it appears that a human error has occurred in the preparation of your order. We apologize for any confusion. We have just sent you a returns slip which you can use to return the incorrect product. Upon receipt, we will ship you the correct product as soon as possible. We thank you for your understanding and remain at your disposal should you have any questions. Sincerely, The 1001hobbies team
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JEAN MICHEL B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Wide choice on the site. On time delivery.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide range of products and on-time delivery met your expectations. See you soon!
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Franck T.
Rating: 5 out of 5
following a purchase from 09/12/2024
Neat parcel, fast delivery. Perfect, thank you!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted that everything went perfectly, from packaging to delivery. See you soon for your next orders!
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Marco B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very well stocked great prices
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DANIEL & NELLY L.
Rating: 5 out of 5
following a purchase from 07/12/2024
super site, easy communication because the information and details are clear, precise, serious site;
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you appreciate the clarity and accuracy of the information on our site. Your trust and encouragement motivate us to keep improving. See you soon for new orders!
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Ad V.
Rating: 5 out of 5
following a purchase from 27/11/2024
The delivery was flawless. There was quite a long time between ordering and delivery but I understand that as a store you can't have everything in stock and will have to order first. There was useful info about the progress of the order on the website.I highly recommend this store!
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Andrea S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Product absolutely in accordance with the description. Very fast delivery time considering also the period.Cunsigliatissimo!
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Pascal F.
Rating: 5 out of 5
following a purchase from 02/12/2024
The paintings and models correspond very well to my order. I find the delivery a little long. Thank you very much.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the paintings and models correspond to your order. We understand that delivery may seem a little long and apologize for the delay. We do our utmost to improve the speed of our shipments. Thank you for your patience and see you soon!
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juan R.
Rating: 5 out of 5
following a purchase from 19/11/2024
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juan R.
Rating: 5 out of 5
following a purchase from 19/11/2024
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James S.
Rating: 5 out of 5
following a purchase from 11/12/2024
Delivered on time and great price.
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that your order arrived on time and that you're happy with the price. We look forward to serving you again!
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Ian F.
Rating: 5 out of 5
following a purchase from 02/12/2024
Ordered items not available in the UK. Arrived two weeks later all correct and well packaged. Ordered and then read some poor reviews but for my order excellent. Happily order again.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Karol L.
Rating: 5 out of 5
following a purchase from 10/12/2024
Everything is great
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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francoise B.
Rating: 5 out of 5
following a purchase from 06/12/2024
Very satisfied thank you Nothing to add
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied. See you soon for new orders!
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William H.
Rating: 5 out of 5
following a purchase from 23/11/2024
Good site for acquiring models. No problems with service or delivery period. Highly recommended
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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