Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2 and 5 stars

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M
Manuel J C.
Rating: 5 out of 5
following a purchase from 24/11/2024
Fully satisfied
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that you are completely satisfied, we hope to see you again soon!
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Pascal C.
Rating: 5 out of 5
following a purchase from 22/11/2024
Everything was perfect, from the choice on the site to the delivery.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that everything lived up to your expectations, from navigating the site to receiving your order. See you soon for new orders!
A
Alexander M.
Rating: 5 out of 5
following a purchase from 10/12/2024
The item I ordered (Gundam L'Frith) is very hard to get elsewhere, 1001Hobbies had plenty in stock, delivered very quickly (earlier than advertised) and the goods are in pristine condition. Great service, will order again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Evy V.
Rating: 5 out of 5
following a purchase from 21/11/2024
My package took quite a while to arrive. I contacted customer service and was helped in a very pleasant way. A few days later I received my package.
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Kai M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Everything is fine.
Fast shipping and very well protected packaging.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
L
laurent S.
Rating: 5 out of 5
following a purchase from 01/12/2024
no worries from order to delivery. everything is in order.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that everything went smoothly, from order to delivery. See you soon for new orders!
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ENRIQUE M.
Rating: 5 out of 5
following a purchase from 22/11/2024
Fast and efficient delivery.
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Response from 1001hobbies
Thank you very much for your feedback. We are delighted that the delivery was fast and efficient, see you soon for your next orders!
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Patrice G.
Rating: 5 out of 5
following a purchase from 25/11/2024
Order received on time and as requested
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Response from 1001hobbies
Thank you for your feedback! We're delighted that your order was received on time and to your expectations. See you soon for new orders!
T
tommaso F.
Rating: 5 out of 5
following a purchase from 15/11/2024
Pop up berserk statue L Max Factory, the statue arrived in very good condition, also the box perfect, once assembled it is very beautiful and I am happy with the purchase, recommended product
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Alain S.
Rating: 5 out of 5
following a purchase from 13/11/2024
Very satisfied with the products.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you are satisfied with our products. See you soon for new orders!
M
Manuel J.
Rating: 5 out of 5
following a purchase from 27/11/2024
Very good
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Response from 1001hobbies
Thank you very much! We are delighted that you are satisfied. See you soon for new orders!
F
Ferreira P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Everything was good and as expected.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
H
Herve G.
Rating: 5 out of 5
following a purchase from 05/12/2024
I was warned by email that the parcel was late, but the order met my expectations. I recommend this site. Thank you.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the order was as you expected, and we appreciate your patience with the delay. Thank you also for your recommendation! See you soon for new orders!
M
Marie Hélène B.
Rating: 5 out of 5
following a purchase from 11/12/2024
Order quickly received and fully compliant
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Response from 1001hobbies
Thank you for your feedback! We are delighted that your order was received quickly and to your expectations. See you soon for new orders!
J
Jakob S.
Rating: 5 out of 5
following a purchase from 02/12/2024
Good selection, precise overview of when the items will arrive with parcel tracking. A second order was placed immediately.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Jean-eric R.
Rating: 5 out of 5
following a purchase from 29/11/2024
Confome to article ordered
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Response from 1001hobbies
Thank you for your feedback! We're delighted that your order met your expectations. See you soon for new orders!
J
Jean Marc G.
Rating: 2 out of 5
following a purchase from 24/11/2024
2 models of the commane missing and no explanation ????
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Response from 1001hobbies
Hello Sir, We regret this error and apologize for the inconvenience. However, in order to ensure that your order reaches you as quickly as possible, we have taken the decision to split your order. The products currently in stock will be dispatched immediately. The other two products, Jeep SAS with crew figures - Limited Edition and Chevrolet C60L General Service, will be shipped as soon as they become available. Your order should arrive by the end of the week. Should you have any further questions, please do not hesitate to contact us. 1001hobbies
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Philippe L.
Rating: 5 out of 5
following a purchase from 07/12/2024
Reliable, fast
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our service. See you soon for new orders!
F
Francesco V.
Rating: 5 out of 5
following a purchase from 17/10/2024
all perfect thank you.
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rik D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Everything went correctly
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John V.
Rating: 2 out of 5
following a purchase from 01/12/2024
Upon opening 1 of the boxes that were sealed, 1 part was missing from the sprue, also loose in the box it did not appear to be present. This means I cannot build this model because it is crucial in this model/
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Nathalie D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast, efficient, conforms to order, and very professional shipment tracking. Would recommend.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted that everything went as quickly and smoothly as you expected. See you soon for new orders, and thank you for your recommendation!
A
Andrea D.
Rating: 5 out of 5
following a purchase from 28/11/2024
Excellent
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Laurent L.
Rating: 5 out of 5
following a purchase from 09/12/2024
I've been a customer for several years now, and I've never found myself in a complicated situation... on the contrary, the service has been meticulous. Bravo
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Response from 1001hobbies
Thank you very much for your loyalty and your excellent feedback! We're delighted to be able to offer you a service that lives up to your expectations. See you soon for new orders, and thank you again for your confidence!
M
Mieke B.
Rating: 5 out of 5
following a purchase from 19/11/2024
Fast correct shipping.
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Bernard D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Nothing to complain about, parcel arrived in good condition and on time. Merry Christmas!
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Response from 1001hobbies
Thank you so much for your feedback and good wishes! We are delighted that everything went well. Merry Christmas to you too and see you soon for new orders!
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Gabriele B.
Rating: 5 out of 5
following a purchase from 02/12/2024
Quick delivery, accurate service
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Elisabeth F.
Rating: 5 out of 5
following a purchase from 06/12/2024
Parcel delivered very quickly and in good condition kept informed of delivery progress
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Response from 1001hobbies
Thank you for your feedback! We're glad the delivery was quick and that you were well informed of its progress. See you soon for new orders!
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Laurence J.
Rating: 5 out of 5
following a purchase from 10/12/2024
the site is clear. I found what I was looking for very quickly. Package very well packed. Deadline met.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that navigating our site was easy and that your parcel was well packaged and delivered on time. See you soon for new orders!
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Eric M.
Rating: 5 out of 5
following a purchase from 19/11/2024
Easy to find
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Response from 1001hobbies
Thank you for your feedback! We're delighted that navigating our site was easy for you. See you soon for new orders!
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Gary W.
Rating: 5 out of 5
following a purchase from 21/11/2024
Straight forward order delivery was prompt and product great
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Cyril B.
Rating: 5 out of 5
following a purchase from 08/12/2024
Fast service, several orders placed, never disappointed.
Lots of choice, fast shipping
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you're satisfied with our fast service and wide selection. See you soon for new orders, and thank you for your loyalty!
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Sandrine D.
Rating: 5 out of 5
following a purchase from 20/11/2024
Arrived quickly. The products are of good quality
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that delivery was quick and that you were satisfied with the quality of the products. See you soon for new orders!
C
Chresten B.
Rating: 5 out of 5
following a purchase from 30/11/2024
Nothing to complain about, seems to care about his customers!
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Response from 1001hobbies
Thank you very much for your feedback! We do our best to always meet your expectations. See you soon for new orders!
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Jasmina D.
Rating: 5 out of 5
following a purchase from 08/11/2024
All OK
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olivier R.
Rating: 5 out of 5
following a purchase from 10/12/2024
The site is easy to navigate. A very friendly welcome on the phone and very nice figurines to paint.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you enjoyed browsing our site and that you appreciated our friendly telephone service. Happy painting with your figurines, and see you soon for new orders!
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Emmanuel R.
Rating: 5 out of 5
following a purchase from 25/11/2024
Very good service Very professional
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that our service has met your expectations. See you soon for new orders!
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Patrice L.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very good product, fast delivery
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that the product and delivery met your expectations. See you soon for new orders!
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Yves L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Super, as expected and delivered as agreed. Thank you very much. When will this model be available in 1/12, that would be great!
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that your order met your expectations. Regarding the 1/12 model, we'll take note of your suggestion and add it to our future requests! See you soon for new orders!
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Thierry A.
Rating: 5 out of 5
following a purchase from 26/11/2024
Perfect as always
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything was perfect for you. See you soon for new orders!