Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Thank you for your positive feedback! We are delighted that you are satisfied with your order. See you soon for other purchases!
M
Mauro A.
Rating: 5 out of 5
following a purchase from 21/11/2024
Serious seller recommended purchases.
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Michael P.
Rating: 5 out of 5
following a purchase from 13/11/2024
Excellent company, great range of models & ancillary products, easy to find on well set out website. Friendly & informative customer service. Smooth delivery - item arrived safe & sound. Very satisfied customer, happy to recommend.
Response from 1001hobbies
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our range of models, our website, and customer service. It’s great to know that your delivery went smoothly and your item arrived in perfect condition. We truly appreciate your recommendation and look forward to serving you again!
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Denis B.
Rating: 5 out of 5
following a purchase from 11/11/2024
Correctly packed parcel, received in excellent condition. The order corresponds very well to my expectations. Totally satisfied.
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that everything arrived in perfect condition and that the order met your expectations. It's a pleasure to know that you are completely satisfied. See you soon for new orders!
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Thomas J.
Rating: 5 out of 5
following a purchase from 14/11/2024
fast and well packaged - gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Stephan R.
Rating: 5 out of 5
following a purchase from 02/11/2024
Although not available for some time I was immediately notified that one was still available for me. Further handling was perfect, clear and fast.
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Werner S.
Rating: 5 out of 5
following a purchase from 18/11/2024
Had problems with DPD on delivery, no box free, they wanted to send the parcel back. But 1001Hobbies stepped in and the parcel was delivered. Compliments to the customer service. The helicopter doesn't fly properly in the living room. Will have to trim it outside when the temperatures rise again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Thomas L.
Rating: 5 out of 5
following a purchase from 13/11/2024
Everything is great - gladly again
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted that everything went so well. We are already looking forward to your next visit!
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Pieter K.
Rating: 2 out of 5
following a purchase from 04/11/2024
Delivery first order was bad, were just at home and delivery guy just did not visit, pick up point in Wassenaar while in katwijk aan zee there is also 1.
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Response from 1001hobbies
We are sorry to hear that you had a bad experience with the delivery of your order. This is obviously not the service we want to provide. We understand your frustration, especially since there was a pickup point closer to you. We will review this issue internally to ensure this does not happen in the future. Thank you for your patience and we hope to serve you better in the future.
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cyrille G.
Rating: 5 out of 5
following a purchase from 20/11/2024
Excellent
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. See you soon for new purchases!
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Ronald V.
Rating: 5 out of 5
following a purchase from 03/11/2024
nice site with lots of choice, and fast delivery.
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Response from 1001hobbies
Thank you so much for your positive feedback! We're glad you like the site and are satisfied with the selection and fast delivery. We hope to serve you again soon!
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eric D.
Rating: 2 out of 5
following a purchase from 09/10/2024
three-month wait for delivery
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Response from 1001hobbies
We apologize for the three-month delivery delay. This is not normal and we fully understand your frustration. Thank you for your patience and sorry again for the inconvenience.
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Sorena H.
Rating: 5 out of 5
following a purchase from 20/11/2024
Thanks to 1001hobbies I was finally able to buy the hg kit I always wanted.
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Response from 1001hobbies
We're delighted that you've finally found the HG kit you've always wanted! Thank you for your positive feedback. We hope you have a lot of fun building it!
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Jean-Marc D.
Rating: 5 out of 5
following a purchase from 20/11/2024
Hello, there are articles falsely described... Two motorcycles are not at the right scale... Yamaha 250 "enduro" and BMW R75...ech.1/10th instead of 1/12th! Otherwise, it's fine! Thanks for your time.
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Response from 1001hobbies
Hello and thank you for your feedback! We apologize for the confusion regarding the motorcycle scales. We are taking note of your comment in order to rectify the descriptions and avoid any misunderstanding for our future customers. We thank you for your understanding and remain at your disposal for any further questions.
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Vivien A.
Rating: 5 out of 5
following a purchase from 24/11/2024
meets my expectations
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the product meets your expectations. Don't hesitate to come back to us for future purchases!
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Jacques O.
Rating: 5 out of 5
following a purchase from 10/11/2024
Very satisfied
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are very satisfied. See you soon for new orders!
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Roberto S.
Rating: 5 out of 5
following a purchase from 29/10/2024
congratulations, they have several quality products
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Response from 1001hobbies
Thank you very much for your compliment! We are happy that you found quality products in our assortment. We will continue to offer you the best. See you soon!
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Luc D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fast delivery, everything well intact. Great price for a local company
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Response from 1001hobbies
Thank you so much for your feedback! We are glad that the delivery was prompt and that everything arrived in good condition. It's nice to hear that you are happy with the price and service. We hope to serve you again soon!
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JEAN R.
Rating: 5 out of 5
following a purchase from 08/11/2024
Serious site. Quick response to messages.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have appreciated the responsiveness of our service. Your satisfaction is our priority, and we will always be there to meet your needs. We hope to see you soon!
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Milan C.
Rating: 5 out of 5
following a purchase from 16/11/2024
Very top good
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!
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jean-pierre M.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very good but too much useless advertising I only buy what I want Too much advertising kills advertising
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Response from 1001hobbies
Thank you for your constructive feedback! We understand that too much advertising can be distracting. We appreciate your feedback and will work to make the experience more pleasant for you in the future. Please let us know if you have any other suggestions!
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Eloise S.
Rating: 5 out of 5
following a purchase from 25/11/2024
Everything went smoothly. Very fast shipping. Thank you
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted that the shipment was so quick and that everything went smoothly. See you soon for your next purchases!
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Csaba V.
Rating: 5 out of 5
following a purchase from 24/11/2024
Great, hurry up.
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you were satisfied with the speed of your order. See you soon for new orders!
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Alphonse G.
Rating: 5 out of 5
following a purchase from 12/11/2024
Product delivered ahead of schedule ...! Bravo ....
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your product was delivered ahead of schedule. It's a pleasure to provide you with a fast and efficient delivery experience. See you soon for your next purchases!
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ANGELES D.
Rating: 2 out of 5
following a purchase from 08/11/2024
- feeling of a scam: at the time of purchase, all products were in stock. However, they send with the order confirmation (editable, by the way) a badly written clarification in Spanish, indicating that the bag can be divided due to lack of stock, assuming additional costs.
- The expected time of availability of the missing product was increasing instead of decreasing.
- After almost 20 days of waiting, I ask Paypal to refund the money and cancel the purchase, providing all the evidence - Paypal communicates with the seller and only then and instantly send all the products (including the one that still had 2 weeks left to be available again).
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Response from 1001hobbies
We are very sorry to hear that you had such a negative experience. We apologize for the confusion caused by the out-of-stock and automated response you received. We will take your feedback into consideration to improve our communication and customer service processes. We are glad you finally received the products, but again we apologize for the inconvenience. If you need assistance in the future, please do not hesitate to contact us directly, and we will be sure to provide you with better service.
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Ettore C.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very good, impeccable service, caring and attentive. I recommend it!
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Response from 1001hobbies
Thank you so much for your great feedback! We are happy that you appreciated our service and attention. Your advice is very important to us! We hope to see you again soon for more purchases.
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Juan Carlos P.
Rating: 5 out of 5
following a purchase from 22/11/2024
The shipping and tracking was very good, just like the purchase.
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that the shipping, tracking and purchase were to your liking, we look forward to serving you again soon!
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Milan C.
Rating: 5 out of 5
following a purchase from 19/10/2024
Very top done
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!
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madeleine M.
Rating: 5 out of 5
following a purchase from 15/11/2024
I've been buying models from 1001 Hobbies for a long time now. The service is impeccable and the staff helpful, warm, courteous and friendly.
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Response from 1001hobbies
Thank you so much for your loyalty and positive feedback! We're delighted that our service has always given you satisfaction, and that our team has been able to meet your expectations with professionalism and friendliness. It's a pleasure to accompany you in your model purchases! See you soon!
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henri S.
Rating: 5 out of 5
following a purchase from 29/10/2024
Order arrived on time super Henri very good quote
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order arrived on time and that you are satisfied with your experience. The whole team thanks you for your confidence, and we hope to see you soon on our site!
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Miguel A.
Rating: 5 out of 5
following a purchase from 21/10/2024
All ok
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that everything went well, see you next time!
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Bas M.
Rating: 5 out of 5
following a purchase from 17/11/2024
On what I ordered, 1001Hobboes was the cheapest. The order then came from France, but was delivered quickly.
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Response from 1001hobbies
Thank you so much for your feedback! We're glad you found the cheapest offer at 1001Hobbies and that the delivery was fast, even though the order came from France. We hope to serve you again soon!
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daniel A.
Rating: 5 out of 5
following a purchase from 14/11/2024
from order to delivery no problem ;
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that your experience, from order to delivery, went without a hitch. We look forward to hearing from you!
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Camillo F.
Rating: 5 out of 5
following a purchase from 16/10/2024
Excellent product
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Response from 1001hobbies
Thank you for your positive comment! We are glad you liked the product. If you need anything else, we are here to help you!
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Didier R.
Rating: 5 out of 5
following a purchase from 02/11/2024
Everything is perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that everything worked out to your complete satisfaction. We look forward to working with you again in the future!
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Gennaro C.
Rating: 5 out of 5
following a purchase from 06/11/2024
Excellent
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Response from 1001hobbies
Thank you very much!!! We are happy that you are satisfied. See you soon for more purchases!
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Eric B.
Rating: 5 out of 5
following a purchase from 08/11/2024
The site is clear and clean, my purchase went very well, fast and careful delivery, everything is perfect. Many thanks for the service :-)
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted to hear that your purchasing experience, as well as the delivery, were to your complete satisfaction. Don't hesitate to come back to us for your future needs; it will always be a pleasure to serve you!
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Flavio R.
Rating: 5 out of 5
following a purchase from 23/10/2024
Impeccable service, quick and well done site, shipping on time. Perfect product. Nothing to say, 5 full stars! Bravo
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Response from 1001hobbies
Thank you so much for your great feedback! We are really happy that you had such a good experience with our site and service. Your satisfaction is our priority, and we are grateful for your support. See you soon for your next purchases!
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Fausto I.
Rating: 5 out of 5
following a purchase from 22/10/2024
I found myself very well . I found everything I was looking for
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Response from 1001hobbies
Thank you so much for your feedback! We are glad you found everything you were looking for. Please come back and visit us again soon!
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gilles M.
Rating: 5 out of 5
following a purchase from 10/11/2024
Perfect, nothing to complain about.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are happy that everything went well. See you soon for your next order!
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