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D
Rating: 4 out of 5
Good service
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 679 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Order as expected but the wait was long
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M
Rating: 4 out of 5
Just a delay issue with the order, thank you for the service
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J
Rating: 4 out of 5
Everything perfect, without any problem
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D
Rating: 4 out of 5
Item as described but delivery very late.
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M
Rating: 3 out of 5
I paid for express delivery, but it took almost six days and I live in Paris. I wanted to receive the models before the long weekend.
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L
Rating: 3 out of 5
The box arrived unwrapped and damaged and it was for a gift
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S
Rating: 4 out of 5
A delivery time a bit long. Otherwise, a quality shipment.
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D
Rating: 4 out of 5
Everything arrived well. Very nice service. Unfortunately, a bit later than expected otherwise there would be 5 stars. Still, I would gladly do it again.
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C
Rating: 4 out of 5
Very well
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S
Rating: 3 out of 5
Forgotten pre-order from which a very long delay. Finally delivered, all is well.
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P
Rating: 4 out of 5
The box was broken on the side, apart from that, nice reproduction.
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S
Rating: 4 out of 5
Affordable prices. Everything has arrived. The goods are flawless. Everything should have actually been available, but had to be ordered separately. Delivery times were correspondingly long, 1-2 months. However, free partial deliveries were sent.
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Q
Rating: 4 out of 5
Super timely delivery
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D
Rating: 4 out of 5
Small inconvenience; the decal sheet I received was folded in half when it could have been flat in an appropriately sized envelope. It is still usable.
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P
Rating: 4 out of 5
Everything is fine, thank you
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J
Rating: 4 out of 5
Everything perfect, except that this time they took a long time to send my order, when theoretically there was stock in their warehouses.
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J
Rating: 4 out of 5
The entirety of the order has arrived but the top of the box is half open due to lack of adhesion of the adhesive tape.
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L
Rating: 3 out of 5
Product okay and compliant. But a very, very slow delivery. Too slow to receive an item that was in stock. Too bad.
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D
Rating: 4 out of 5
order in line with my expectations, despite a slight delivery delay.
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F
Rating: 4 out of 5
Satisfactory transaction, just need the paint pots to be a little protected in the box please (bubble wrap, newspaper)! Otherwise excellent service and fast shipping.
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C
Rating: 4 out of 5
Hello, too much waiting no message to tell me there should have been a delay.
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Response from 1001hobbies
Hello,
We understand your frustration regarding this delay and apologize for the lack of communication on this matter.
This stock shortage is partly due to the relocation of our logistics warehouse and we regret it.
We have done our utmost to resolve this issue as quickly as possible and renew our apologies for this incident.
Do not hesitate to contact us for any questions or follow-up on your order.
Best regards,
1001hobbies
We understand your frustration regarding this delay and apologize for the lack of communication on this matter.
This stock shortage is partly due to the relocation of our logistics warehouse and we regret it.
We have done our utmost to resolve this issue as quickly as possible and renew our apologies for this incident.
Do not hesitate to contact us for any questions or follow-up on your order.
Best regards,
1001hobbies
J
Rating: 4 out of 5
A bit long but well packaged
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G
Rating: 4 out of 5
the delivery time between the order and the reception at my place is a bit long...the products being available in stock
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E
Rating: 3 out of 5
A fast delivery indeed, but the package arrived damaged and the item had no protection. Fortunately, my Don-chan arrived without defects at least.
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P
Rating: 4 out of 5
Good selection, delivery OK. Prices should be a bit cheaper, then I would buy more :-)
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E
Rating: 3 out of 5
Quite mixed with the experience. The availability of items is overestimated. Moreover, I was disappointed with the Hät products whose quality is questionable. Of course, the site does not mention this. A merchant also has the role of advising, here this is not the objective. Too bad.
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C
Rating: 4 out of 5
Delayed delivery, but communication OK
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S
Rating: 4 out of 5
Delay longer than expected due to stock shortage Complete order received No issues
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D
Rating: 4 out of 5
No problem delivery almost on time
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F
Rating: 4 out of 5
2 supposed models available, 20 days of waiting, in the meantime left for 4 months in Spain
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P
Rating: 4 out of 5
Very long delivery time
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M
Rating: 4 out of 5
Box arrived crushed packaging but parts intact. Speed ok!
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E
Rating: 4 out of 5
Fast
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V
Rating: 3 out of 5
Delay in delivery
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L
Rating: 4 out of 5
the delay was longer than announced on the site (6 weeks).
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O
Rating: 3 out of 5
product "available", but almost 1 month to receive it
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S
Rating: 3 out of 5
The product arrived in excellent condition, however, even though it was marked for same-day shipping, the product took much longer than expected, more than a week after the estimated date when selecting the shipping method. I would buy again considering that the shipping takes longer.
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A
Rating: 4 out of 5
Great variety of all kinds of models and figures at reasonable prices. The only downside is that the standard shipping they use does not require a signature upon receipt. If the package does not fit in the mailbox and the mailman makes a mistake and delivers it to the wrong person...
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J
Rating: 4 out of 5
Shipping a bit slow, but due to the need to reorder from the supplier. It would have been nice to specify this in the listing so that I wouldn't have any questions, but everything else is perfect.
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