Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
The product arrived in excellent condition, however, even though it was marked for same-day shipping, the product took much longer than expected, more than a week after the estimated date when selecting the shipping method. I would buy again considering that the shipping takes longer.
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Alex C.
Rating: 4 out of 5
following a purchase from 15/06/2025
Great variety of all kinds of models and figures at reasonable prices. The only downside is that the standard shipping they use does not require a signature upon receipt. If the package does not fit in the mailbox and the mailman makes a mistake and delivers it to the wrong person...
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Jean-François D.
Rating: 4 out of 5
following a purchase from 20/05/2025
Shipping a bit slow, but due to the need to reorder from the supplier. It would have been nice to specify this in the listing so that I wouldn't have any questions, but everything else is perfect.
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JORGE C.
Rating: 4 out of 5
following a purchase from 24/04/2025
You will always respond to any problem.
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Cedric V.
Rating: 4 out of 5
following a purchase from 26/05/2025
Very neat and professional
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Antoine M.
Rating: 4 out of 5
following a purchase from 19/05/2025
Damaged packaging upon receipt, we were very afraid that the car was also damaged but no. We are therefore satisfied with our purchase.
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laurent F.
Rating: 4 out of 5
following a purchase from 13/06/2025
serious site, order a bit long to receive but often interesting prices. shipping costs may be a bit expensive.
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Pierre W.
Rating: 4 out of 5
following a purchase from 11/06/2025
fast and careful shipping of items in stock - I am eagerly awaiting the balance of my order
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Daniel D.
Rating: 3 out of 5
following a purchase from 24/04/2025
Almost 2 months to receive a supposedly in-stock package, is that normal??? As a loyal customer, I remain disappointed...
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charpentier D.
Rating: 4 out of 5
following a purchase from 11/04/2025
The package was really too big, so the relay near my home refused it and forced me to go pick it up at the Chronopost branch 25 km away.
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Patrick A.
Rating: 4 out of 5
following a purchase from 21/05/2025
A one-month delivery time is a bit long
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Marco R.
Rating: 3 out of 5
following a purchase from 24/05/2025
Waiting time a bit too long, one of the two products was missing
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michel R.
Rating: 3 out of 5
following a purchase from 28/05/2025
A bit of delay on my order but satisfied.
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Response from 1001hobbies
Hello,
Thank you for your feedback and your understanding despite the delay.
This delay is related to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.
Looking forward to seeing you again soon at 1001Hobbies!
The 1001Hobbies team
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serge P.
Rating: 3 out of 5
following a purchase from 23/05/2025
I find that the delivery time is way too long, almost 14 days, it's not normal just for model glue.
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Myriam B.
Rating: 4 out of 5
following a purchase from 27/05/2025
Slightly longer delay than expected but order received well
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Jérôme C.
Rating: 3 out of 5
following a purchase from 30/05/2025
"Vintage" product. If I remember correctly, the castings were better made back then. I don't recall having to redo all the contours of certain figurines whose plastic was excessively oozing.
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Philippe A.
Rating: 3 out of 5
following a purchase from 27/05/2025
Adhesive labels impossible to remove obscure the reference on Tamiya paints.
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joseph S.
Rating: 4 out of 5
following a purchase from 23/05/2025
Quite a lot of choices but it remains expensive on some items
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Response from 1001hobbies
Sir,
Thank you for your feedback. We are glad that you found a wide selection with us.
We understand your concerns about the prices. We strive to offer quality products, but we take your comments seriously.
Check our website or subscribe to our newsletter to know about our promotions. Our customer service is at your disposal for personalized advice.
We hope to serve you again.
Sincerely,
1001hobbies
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Charles B.
Rating: 3 out of 5
following a purchase from 09/05/2025
I regret a delay in delivery
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
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SERGE V.
Rating: 4 out of 5
following a purchase from 26/04/2025
Order compliant Correct communication Delivery times much too long
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Wilfried C.
Rating: 3 out of 5
following a purchase from 10/05/2025
Good responsiveness from the seller. Unfortunately, the boxes were a bit crushed upon arrival. Also, no plastic wrap, which raises doubts about whether we bought new...
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Jean-Marc D.
Rating: 3 out of 5
following a purchase from 25/04/2025
More than a month and a half to receive the order. Several emails received in the first 3 weeks after the order to report delays, while all items were marked as available on the site, then nothing.... It took 2 emails and a message on the site for the package to suddenly be sent without warning more than a month and a half after payment, resulting in missed gifts for a birthday.
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
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EDUARDO P.
Rating: 4 out of 5
following a purchase from 22/05/2025
GOOD SERVICE
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Paul P.
Rating: 4 out of 5
following a purchase from 27/05/2025
Delivery is taking a long time and the tracking code hasn't worked for a long time. The package is coming from France.
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jean-marie A.
Rating: 3 out of 5
following a purchase from 14/04/2025
very late,
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
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patrice V.
Rating: 4 out of 5
following a purchase from 20/05/2025
very well
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Michel B.
Rating: 4 out of 5
following a purchase from 22/04/2025
Some delay issues but very satisfied overall
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Pascal L.
Rating: 4 out of 5
following a purchase from 07/05/2025
Order respected, lacks a bit of communication when there are supply delays
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Mingxin X.
Rating: 3 out of 5
following a purchase from 24/04/2025
😮💨💨😮💨💨😮💨💨
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bertrand C.
Rating: 3 out of 5
following a purchase from 03/05/2025
Delivery took a bit long, 1 month to receive, but the payment was taken quickly
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gérard B.
Rating: 3 out of 5
following a purchase from 11/05/2025
delay between order and delivery too long sorry
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BERNARD L.
Rating: 3 out of 5
following a purchase from 05/05/2025
Orders take a bit long to arrive
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Sophie B.
Rating: 3 out of 5
following a purchase from 02/05/2025
Shipping times a bit long.
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Aymeric F.
Rating: 3 out of 5
following a purchase from 11/05/2025
The order took a long time to arrive. But everything went well.
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Michel Vincent M.
Rating: 3 out of 5
following a purchase from 20/05/2025
With the order, I set the gift wrapping option to €2.5. The package arrived unwrapped.
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DOMINIQUE R.
Rating: 4 out of 5
following a purchase from 16/05/2025
Received quickly, in good overall condition (one corner of one of the trays is slightly crushed, but it's not bothersome).
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LUCA B.
Rating: 4 out of 5
following a purchase from 07/05/2025
WAITING FOR DELIVERY A LITTLE LONG
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Alexandre B.
Rating: 4 out of 5
following a purchase from 16/04/2025
Delivery times are too long
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AVELINO V.
Rating: 4 out of 5
following a purchase from 23/04/2025
Good product.
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Xavier M.
Rating: 3 out of 5
following a purchase from 30/04/2025
Delivery time much too long
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