Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Once the problem with the initial failed order was resolved everything went well. I would request that a purchase could not be made if the product is not available. I see a big problem with the initial availability check. Thank you att Juan Emilio.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
good site but the items I'm interested in (models, 1/72 figures, WW2 and accessories) are more expensive than on other similar sites.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
Fine
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 07/06/2021
no !
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2021
Quick delivery but packaging not strong enough to cope with the delicate nature of transporters.... Box arrived partially crushed, parts detached and damaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2021
Site use ok
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/05/2021
is a good modeling and figurine site, item search and display is not always great.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2021
Search sometimes irrelevant, too many results unrelated to the words searched for.
Long delivery times.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 10/06/2021
The site says delivery time 5-7 days, but that turns out to be 5-7 days in with them and only then is it shipped to us.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/04/2021
One of the resin detail sets had a broken exhaust and a broken "protective" flange. No big deal, but I believe additional protection packaging should be implemented. This would likely have prevented the breakage. Also I feel the shipping time was considerable, even with the pandemic, though I realize the postal system was the culprit here..
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/06/2021
fine, do what they say
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/06/2021
Other than having to wait for order after paying a premium for post and packing the items received were as stated the website was easy to follow overall experience good
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/06/2021
Kindness and information on shipping and tracking
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2021
easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
Super well packaged, everything is ok, nothing is missing. Just one thing that is not great, the waiting time to get his package. In fact often what we order is not really in stock, so we will have a small 15en days waiting before having our order. Nothing serious but it would be nice to know if it is in stock or in stock " deferred " when you order. thank you to the whole team and looking forward to recommending you.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 31/05/2021
The package containing the models was delivered to me instead of my brother as I had requested and paid. I will send the package to him United Parcel Service on Saturday when I have time.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/05/2021
1001 had what i was looking for at a good price and their shipping time was great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2021
From start to finish, everything is good
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 12/06/2021
no complaints
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2021
Fine
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/06/2021
Clear website, ordered and paid easily and quickly. Delivery could be a little faster, but overall satisfied from start to finish.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2021
As my order was missing an item, it remained on hold for several days, and I had no information, unlike the spam reminders for new orders.... I had to find the phone number to get any news about the reasons for the delay in my order. Once received, the order itself suited me and was compliant. 15 days delay due to a missing product
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Verified Buyer
Rating: 4 out of 5
following a purchase from 21/05/2021
Shipping is a little expensive. Took a long time from placing order to Shipping....but once it shipped it was quick. Product arrived in one piece. Customer service was helpful too.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2021
Received my order incomplete. Missing 1 reference. Customer contact made on 11/06 by e-mail. Waiting for a reply from them. But don't worry, they're a very serious company and have never had any problems to date.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 04/06/2021
Fast delivery and good value. Goods OK. After ordering and also after delivery no feedback or information to email address.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 01/06/2021
Good selection and reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
Very satisfied overall with the service, speed and products delivered. A little disappointed by the product "Custer the last hunt", which uses the same 10-figure sheet 4 times and therefore 4 times Custer ;-) Thank you.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/05/2021
Very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2021
no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2021
Before offering products on your site, you should make sure you have them in stock. That way, customers won't have to wait a long time and call again and again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2021
No order tracking, at least I had to ask several times for a tracking number and finally one was provided, the delivery time was too long and the descriptions were not detailed enough.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2021
delivery times a little long .
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/05/2021
the packaging is good just the delivery took quite a long time about 3 or so weeks
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/05/2021
Paid too much... Items were cheaper elsewhere... unfortunately seen too late.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/05/2021
Very complete page. Correos de España very punctual in the delivery. Very good traceability. Total delivery time a little long...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2021
impeccable delivery but it takes a long time to receive the parcels
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
I know the products for more or less the same prices as in the maket stores.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/03/2021
Unfortunately one item was out of stock for some time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2021
Efficient delivery, well packaged, serious work
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2021
Good quality products but delivery time a bit long
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