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A
Rating: 4 out of 5
Good presentation of the products in the catalog. Easy to order. Follow-up of the different stages of the order.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
I have been a customer since 2013.
1001 has an excellent catalog of products, both models to assemble and tools and materials for modeling. That is why I am a loyal customer. However there is one aspect that should be improved and that is the delivery. Normally deliveries are not very fast and in some cases desperately long. My last order took exactly TWO months to arrive. However I hope to remain a customer.
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1001 has an excellent catalog of products, both models to assemble and tools and materials for modeling. That is why I am a loyal customer. However there is one aspect that should be improved and that is the delivery. Normally deliveries are not very fast and in some cases desperately long. My last order took exactly TWO months to arrive. However I hope to remain a customer.
A
Rating: 4 out of 5
Delays between order and delivery. In any case good continuation to soon.
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A
Rating: 4 out of 5
Compliant order
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A
Rating: 4 out of 5
all okay
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G
Rating: 4 out of 5
Eventually satisfied. Too bad you don't get a confirmation. Had to email back and forth and wait a bit long for reply, but reply came. Item ended up being slightly damaged, but this is most likely due to shipping.
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C
Rating: 3 out of 5
I bought some letters, they arrived in good condition and everything was well packed, the bad thing is that I waited 3 weeks for the arrival of the package, it is true that the web specified that it would take 5 working days to be sent but it was sent on the 11th working day plus the time it took the courier to transport the box. On the 6th working day I asked about the package and they answered me saying what happened in the end.
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C
Rating: 4 out of 5
All correct
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A
Rating: 4 out of 5
Satisfied with the speed and items ordered. A small drawback: in my boxes of 1/72 figures, there are 2 metal items (quite expensive) with some manufacturing alterations and others due to transport.
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A
Rating: 4 out of 5
Satisfied
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C
Rating: 4 out of 5
The last order was slightly delayed, but otherwise everything was fine.
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C
Rating: 3 out of 5
I would put 4 stars, but an order of 02/13 was not received until 04/8 because one of the ordered products was not available. The whole order was held up and only after my complaint could it be solved, that's why it is 3 stars.
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A
Rating: 4 out of 5
A wide choice of paint colors and tools Fast delivery, delivered to your door in 2 days Super
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A
Rating: 4 out of 5
Great site, I had only one problem, during the order I did not understand if I was buying one rider a package with more than one. In the description it was not written. Otherwise excellent management of both the choice , the timing of processing and shipping.
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V
Rating: 3 out of 5
Because of the wrong first delivery (Australia) I only give a three.
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C
Rating: 3 out of 5
In general average because I called to ask what I had to do if I was not there to pick up the order and on the phone you answer a recording in French in which I imagined it was them, no one answered me either and by email they did not answer either, the product is fine but the customer treatment at least in Spain leaves much to be desired.
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C
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
Very professional telephone enquiries and the first order arrived on time.
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A
Rating: 3 out of 5
the miniature is magnificent but the "vitrine" was all cracked, it's a shame. Then I received an e-mail "inciting" and that displeased me. But the site is nice and I think I'll keep ordering.
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G
Rating: 3 out of 5
Product was only shipped 2 weeks after I ordered and paid for it. Shipping took almost a week. So in total, 3 weeks after my payment only received the product in my possession.
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A
Rating: 4 out of 5
Nothing to say. Order perfectly packaged and protected. Fast delivery.
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A
Rating: 3 out of 5
The plus: the best price for the chosen item compared with competitors. The minuses: free delivery, not for Belgium (unlike other French e-shops). The advertised delivery times (one week) are far too optimistic (in reality, two weeks).
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A
Rating: 4 out of 5
Due to the current situation, the delivery time a bit long, but the things ordered arrived undamaged and packed as I requested!
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G
Rating: 4 out of 5
Website name suggests NL site, but it concerns a French company, therefore it all takes a bit longer. Will therefore not be my preferred supplier. Everything else was sent nicely in a good box.
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A
Rating: 4 out of 5
Fast telephone response and dispatch, but no response to emails sent
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V
Rating: 3 out of 5
Delivery time too long
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A
Rating: 4 out of 5
Fine
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A
Rating: 3 out of 5
Slow
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A
Rating: 3 out of 5
Shipping and receiving time far too long! The time indicated on the site was not the right one, the purchase was planned for a birthday and arrived late ... disappointed
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C
Rating: 3 out of 5
The order took a little longer than expected and I did not receive any notification in this regard. Otherwise delighted with the products and your website.
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A
Rating: 4 out of 5
Order tracking very good
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A
Rating: 4 out of 5
The site is well designed and rather ergonomic, but the translations are not always clear.
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A
Rating: 4 out of 5
No worries
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A
Rating: 4 out of 5
Easy-to-navigate website. Good choice of models. Delivery was quicker than last time. I like the fact that over a certain amount, delivery is free.
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G
Rating: 3 out of 5
Contact with customer service issues is fine. But a lot of information about the (delayed) shipment (which I had to chase myself) I then received in French, without an option for English.
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V
Rating: 3 out of 5
Navigation straightforward when relevant section found. Unfortunately the item purchasrd was incorrect due to mislabeling. Two items with the same manufacturers number. Recived the incorrect items.
G
Rating: 4 out of 5
Satisfied with the service, only when ordering it is mentioned that there are no shipping charges from orders from € 69 . I was charged shipping costs for an order of € 85 . mvg Patrick
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G
Rating: 3 out of 5
It took a very long time to receive my order,although the product was"available" on the site.I also received FRENCH language mails regarding the delivery. The product ordered is OK.
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A
Rating: 4 out of 5
Shipping takes a bit long in general. In addition, I received my last order with the cap of one of the small Tamiya paint pots broken in 2.
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A
Rating: 4 out of 5
Good but a little long in delivery
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