Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
satisfied overall but relatively long delivery time
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 19/03/2021
adequate, delivery took a little longer than I had hoped
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2021
No delivery problems
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 22/03/2021
I was specifically looking for a dodge viper body for my electric rc car, and came across many nitro versions I thought I had finally found the right one with you, but was sent a nitro version This was a bit of a disappointment.The shipping and communication were otherwise very well organized, only I understood the French emails very poorly because I do not speak French
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 19/03/2021
When ordering due to computer error, it was unclear who I had ordered from and ended up in the French website
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/03/2021
I am satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2021
I received the package damaged and crushed. Compared to your shipping rates, which I find a bit expensive, your packaging is not rigid enough. As a result, the products inside are a bit crushed for items I was planning to give as a birthday present in 1 week's time (I hope there won't be any unpleasant surprises when I unwrap the gift).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
Serious and fast enough. A description of the choice of colors to take with the model would help a lot I think 🤔
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/03/2021
Good site clear prices and good service delivery time a little long but in my case some items were missing not easy to find .service anyway very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
Too many requests for advice
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 24/03/2021
Initially not a positive experience, made payment but did not receive an order, later seemed to have been a bug in the system. Unreachable by phone, repeatedly emailed, but that did not provide a solution. Finally got someone on the line, who solved everything nicely. Too bad my son didn't get the promised item to make up for it. Car is super cool though!
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 18/02/2021
Unfortunately it took a long time for the order to be delivered.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/03/2021
I was concerned after reading some review saying the items had not turned up and difficulty in contacting 1001. I was going to give it a couple of weeks but the concern was short lived as the model was delivered in a little over a week from ordering even coming from france and delivered by UPS.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
Product availability times need to be updated to take account of the consequences of Brexit on stock management. But thanks to the responsiveness of Customer Service, I was able to receive my order within a controlled timeframe. Thank you and well done!
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 29/03/2021
Figure was unfortunately no longer in its original packaging and has color abrasion. Too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2021
product ordered, delivered, quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2021
Late delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2021
delivery: RAS, nice telephone reception, good advice. However, 1 out of 6 products delivered (paint cans) was 30% short of paint capacity;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2021
As ordered and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2021
CLEAR!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2021
2 to 4 weeks too long to ship (4 weeks for me) meaning not in stock. it's average, no other comments Slts
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that this product is out of stock with our supplier. This supplier is very long due to shipping with the Brexit and Covid-19, delays are very long. We thank you for your understanding and apologize for this incident.
We wish you a very nice day; Laure
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
Very good, reliable site, on time delivery. Very good brand, at least as good as LEGO. Fortunately 1001 Hobbies offers them, as they are very rare. The only drawback is that delivery is to a relay point and not to your home.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/03/2021
Had problem with first delivery being lost in transit but once I contacted them about the delivery they pulled out all the stops to make sure it was delivered promptly the second time, even giving me the live tracker to check on its progress. Well done
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 17/03/2021
The package came in a box 3 times the size of the package to be received, and, even so, it arrived dented. I understand that with all the packaging it had, it had not been in transit, but was already packed with the blow. The order has to be placed without premium, approx. 10 days to arrive.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 22/03/2021
good service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 18/03/2021
No order confirmation received, otherwise fine!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
I have no complaints about the product. I can't give it a 5-star rating because the delivery took much longer than originally planned. The package was even returned to 1001hobbies. I'll skip the details and thank Laure from 1001hobbies (I hope I've got the right person) who did everything she could to resolve this postal imbroglio as quickly as possible.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
Perfect transaction but long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2021
very good site
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/02/2021
40 days delivery time is a bit too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2021
Long delivery time on this order but independent from 1001Hobbies!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2021
Well run
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 01/03/2021
Satisfied with the products, but the delivery did take a very long time. Was beginning to think I had booked on a fake account and could whistle for the products ordered. An email that there is a delay will not be bad for delivery problems.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 13/03/2021
Let's see if we can fix the opinion-giving spam, you're not paying me to have to bother me this way.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2021
Received the order in two times lacks the tempest offset, order well packaged satisfied thank you
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/03/2021
Abcd
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2021
We would like to suggest the colors that go with the model as well as the figurines. Perfect delivery.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/02/2021
fine
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