1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
The item would have been on time without Corona and I was kept informed every step of the way. However, I ordered an IR tank and got a BB tank and the chains were too tight. Otherwise everything was fine.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
Deadline and speed respected but packing of the model of a very large box in a simple transparent bubble wrap the box had the corners crushed and risk theft . thank you to take more care for the packaging of models cordial
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Very satisfied with your responsiveness and order tracking. Your sales approach was very serious. My only problem is that the scale of the model is not identical to what I have.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Satisfied with my bronze paint purchase
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Fast delivery but insufficient parcel, envelope torn on arrival. Fortunately nothing was missing. A small box would be more appropriate
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Verified Buyer
Rating: 3 out of 5
following a purchase from 06/03/2021
The products are great and the shipment arrived relatively fast considering what's going on in the world today. Thank ya'll
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/03/2021
The products are great The products are great, and the shipment arrived relatively fast considering what's going on in the world today. Thank ya'll
Response from 1001hobbies
Dear Walter, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
The products are great The products are great, and the shipment arrived relatively fast considering what's going on in the world today. Thank ya'll
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Response from 1001hobbies
Dear Walter, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2021
Product conforms but delivery time much too long.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
Long delivery time but good material
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/03/2021
All right a little bit of delay in the arrival of the product but for the rest a
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
the paintings and the model satisfy me
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
Good information on the parcel and perfect packaging. Delivery time after order a little long but not annoying.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/03/2021
Delivery was prompt, especially considering that it was international, and the size of the order meant that I got free postage. It would be good to see more special offers on the site, but apart from that I am very happy with my order.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/03/2021
Fine webshop and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Delivery a little long but very good
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/03/2021
Good sharing of information Good sharing of information, but when 1001 sends notifications of shipping that they would include what was shipped.
Response from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/03/2021
The delivery and service have been correct. A lot of variety of models to choose from. Good price. It would be necessary to correct some models or put some more information or photos of content one of the requested models is of a different scale and does not conform to the requested one.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Good sharing of information Good sharing of information, but when 1001 sends notifications of shipping that they would include what was shipped.
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Response from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 02/03/2021
Very good ...
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 01/03/2021
They are long delivery time... otherwise everything in the rules
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/03/2021
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
Response from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
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Response from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
Long delivery time...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
I paid the supplement to have delivery by Colissimo. I was supposed to be delivered on Saturday 27 my order was for a birthdayI was not delivered and I received a message from Colissimo which said that they could not delivertherefore conditions not respected and I can not even contact thembecause their site does not work.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Choice OK but delivery a little slow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
All is well... However.........nobody's perfect....... A small monetary effort for loyalty would be welcome
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Fast delivery. But as all too often, the label on the paint hides the references. Otherwise nothing to say. Saluta
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/03/2021
Information Pretty good service, how ever when you send out a shipping notice tell the customer what is being shipped.
Response from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Information Pretty good service, how ever when you send out a shipping notice tell the customer what is being shipped.
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Response from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2021
Delay a bit long. But otherwise perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2021
problem in the shopping cart to obtain special prices and code entry plus free delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2021
I'm still waiting for an order placed on January 31st, i.e. 4 weeks ago. I have no information on this order except on my account where the order is noted as awaiting delivery.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/02/2021
I was satisfied with all of them, including the selection
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Delay a little longer than announced but order well received and well protected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Delivery not as fast as the company had indicated Moreover I have no news of the 2nd order which was made on the same day, February 19, and tomorrow is already the 1st.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 26/02/2021
Long delivery time Had ordered WWI Belgian cyclists and got German For the rest very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2021
I'm happy to have found the revell and humbrol paint references I was missing. The only downside is that I think you should have assortments of balsa and wooden sticks of all kinds, as well as scenery for fans of wooden models (tree lawns, etc.).
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/02/2021
All ok rich catalog.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 25/02/2021
your devilry time mostly late your devilry time mostly late. and no update
Response from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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