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Rating: 3 out of 5
It's a pity that there was a parcel error which delayed the delivery of the good v'colis. Apart from this little incident all
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 3 and 4 stars
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Rating: 3 out of 5
I think the very long delay is due to the festive season.
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A
Rating: 4 out of 5
It's Taking to long to get to my... It's Taking to long to get to my location
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Response from 1001hobbies
Sir Mr Aguilar, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
A small but fortunately harmless incident concerning the quality of the packaging, which was taken into account as soon as it was reported. Check delivery schedules according to the opening days of relay points to avoid unnecessary movement of goods (especially insufficiently protected). If not, the merchandise is totally compliant and the site is extremely responsive, which I continue to trust.
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A
Rating: 3 out of 5
Hello everyone! The choice of models that you offer is very much appreciated. If I have to criticize 1 point, I'd say that the time taken to receive orders is sometimes not respected, and the price of some models seems a little excessive... Thank you for your efforts to satisfy me and your customers.
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A
Rating: 4 out of 5
Too bad shipping is so expensive otherwise nothing to say puzzle received in perfect condition
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C
Rating: 3 out of 5
I am not happy with what I ordered due to lack of information about measurements and specifications of the products and also I am trying to return the product purchased on your site and I can not return it, I would appreciate if you could contact me to return the product.
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A
Rating: 4 out of 5
items are always delivered on time and well protected too
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C
Rating: 4 out of 5
Everything was fine, it just took a little while, but given the times we live in, it's more normal.
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C
Rating: 4 out of 5
Excessive delivery time. Stock problems
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A
Rating: 4 out of 5
Might be good if you explain which... Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
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Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
No particular comments.
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A
Rating: 3 out of 5
Price a bit high but wide selection
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A
Rating: 3 out of 5
Well-priced TAMIYA acrylic paints. Satisfactory delivery time despite the constraints of the pandemic. Products received in suitable packaging and fully compliant with my order&""" bémo"" : all paint bottles are covered with an adhesive warning against the harmfulness of the adhesive product affixed to the original TAMIYA label ... and masking the reference of the shade ... which can be removed provided you tear it off with the original label! MORE THAN ANNOYING!!! Fortunately, I'd kept my own order list (with reference no. and name).
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V
Rating: 4 out of 5
Might be good if you explain which… Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Rating: 3 out of 5
The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.
G
Rating: 4 out of 5
The delivery time is a bit long For the rest very satisfied Just to mention that I ordered around the end of the year which may explain the waiting time
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V
Rating: 4 out of 5
Happy with the product but delivery was late and came post Christmas, Brexit border issues I���d imagine but still frustrati
A
Rating: 4 out of 5
Satisfied with my choice.
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V
Rating: 3 out of 5
I can confirm the long delivery time already described in the other reviews. Unfortunately, the box of the model I ordered was damaged at the corners (torn and dented) although it was properly packed. It must therefore have been sent off with defects. As a gift, this was quite unattractive. Fortunately, the model itself is fine. For the price and a handling fee of almost 10! euros, I expect the goods to be in perfect condition.
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C
Rating: 4 out of 5
There was some delay with the shipment but in the end it arrived perfectly.
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C
Rating: 4 out of 5
Everything perfectthe only downside is the delivery timeotherwise very good.
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C
Rating: 4 out of 5
Perhaps it was because of the dates in which we are and the order took a little longer than I expected to claim and I was informed the attention very good.
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A
Rating: 3 out of 5
long delivery times never reply to email sent
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A
Rating: 3 out of 5
Too bad there are no paints in the box.
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A
Rating: 4 out of 5
Strange to have a paint""Laque"" among the acrylics requested, even if it's quite in the same tones as the model. A little more difficulty for brush painting. For the rest, everything was perfect.
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A
Rating: 4 out of 5
Very good site, lots of material and models. Delivery on time despite the current provisions (covi
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A
Rating: 3 out of 5
delivery time not very fast for a product in sto
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A
Rating: 4 out of 5
Material conforms and in good condition. Received on time despite the holiday season Follow-up information not very coherent.
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C
Rating: 3 out of 5
The order tracking does not work well the page does not give exact information it should be designed in a different way to make it more visible.
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A
Rating: 4 out of 5
Fast, compliant shipping
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A
Rating: 4 out of 5
On that score: Respect. Go to
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A
Rating: 4 out of 5
Package received late but well packaged. Quite satisfied apart from the stamp.
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A
Rating: 4 out of 5
Wide selection. Reliable. Fast delivery. One star less: Improve site search. Not enough detailed options. The results are often too messy. For example, in the model railroading section (look on the big specialized sites and you'll understand what I mean).
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C
Rating: 4 out of 5
It took a little too long to send because of the resonance there is p
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C
Rating: 4 out of 5
I am generally satisfied with the service. The catalog is extensive although as they keep products that are not available sometimes this brings confusion and I think it is a negative aspect. Otherwise the information about orders is fluent, the treatment is very correct when you have to contact by phone and shipments arrive well. The reco
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A
Rating: 4 out of 5
parcel arrived in good condition but the delivery time is much longer but excusable in view of the context and the current period.
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V
Rating: 4 out of 5
item in perfect condition and very quick in the delivery
A
Rating: 4 out of 5
Products as ordered. The only drawback is the price of delivery, which is still too high, especially for the packaging, which is still very mediocre.
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A
Rating: 4 out of 5
I followed the instructions as to which colors to buy for the model purchased as a gift. I ended up with 0 matches with the indications on the box. Extremely disappointed and unworthy service. I hope you can find a solution quickly. Thank you After contacting 1001hobbies an efficient solution was found and I hope that in the future the indications on the site will be more accurate.
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